How to contact the Life operator - this question is often asked by subscribers using the communication services of this company. Customers who need to get answers regarding their personal accounts, consult on the services and tariffs of the operator apply for support every day. Of course, now it is easy to get the data of interest without contacting the contact center for help - the organization's website provides all the necessary information in the public domain. However, there are questions and situations that only a support specialist can help deal with. In this article, we will talk about how to contact the Life operator by phone.
For Ukrainian subscribers
There is a separate support line for the company's clients in Ukraine, which can be contacted by phone. Moreover, the call can be made both from a mobilenumbers, and from a landline. How to contact the operator "Life" (Ukraine)?
- Contacting technical support with a SIM card of this operator is free. It is necessary to dial a single number 5433. After dialing, the automatic voice system will turn on and prompt you to familiarize yourself with the menu items. By the way, through this service you can also get the necessary data. It is enough to select the desired menu item, and the voice system will report information by number. But there is also a downside to this system - among the proposed menu items, you can easily get lost. Therefore, immediately after dialing the number, press the number 5, then 3 and at the end 0. After that, the subscriber will hear a greeting from a support service specialist. In the event that there are no available consultants at the moment, he will be informed about this and will be able to wait for an answer.
- How to contact the Life operator from a SIM card of another mobile service provider or from a landline phone? You should dial the number 0 800 20 54 33. It should be noted that when calling from a fixed-line telephone, you will not have to pay for the connection. However, when calling from a SIM card of another operator, the cost of a minute will be determined by the terms of the tariff plan.
Calls to technical support from roaming
When traveling outside the country, the following numbers should be stored in the smartphone's memory:
- +380 635 433 111;
- +380 442 336 363.
It is through them that you can contact the support service from roaming (from other countries). Atthis call will be charged. The cost of a minute is determined by the tariffs for outgoing communication of the operator in the host country. You can clarify them immediately before leaving on the official website of the operator or by contacting the support service, specifying which country you plan to travel to. Perhaps a support person can suggest ways to save money on calls outside your home region.
For subscribers of Belarus
How to contact the Life operator in Belarus? Customers can call technical support from the SIM card of the operator we are considering in this article by calling 909 or 920. The call, of course, will be free if you are in the country. For calls from a SIM card of other mobile operators or from fixed-line phones, the following numbers can be used:
- +375 (25) 909 09 09;
- +375 (17) 295 99 99.
Please note that for calls from roaming to technical support, you can use the same numbers. The call will be charged. The cost of a minute will be determined by the characteristics of the tariff plan and the host country. It is recommended that you first clarify what the cost of services will be when you are outside the country.
Other ways to get support
How can I contact the Life operator in another way? If it is not possible to make a phone call, then for subscribers of Belarus there is also an option to use other communication channels. Among them:
- E-mail. By sending a request to [email protected], you can get an answer to your question. If necessary, you can attach screenshots or attach documents to the appeal. It should be noted that the waiting time can range from several hours to several days.
- Fax. You can also send an appeal by fax to +375 (17) 328 58 86. Thus, you can send not only questions for specialists, but also send the necessary documents upon request.
For corporate clients
For subscribers who are served on corporate terms, the following ways of obtaining support are possible:
- Call technical support. In this case, all the same numbers are used as for individuals (they are given above). When connecting, it should be clarified that the question concerns corporate communications - the specialist may have to transfer the call to the employee responsible for advising corporate clients.
- Contacting the communication salon. On the operator's website, you should choose the best available office for servicing corporate clients. You should go to it with a passport, a power of attorney certified by a notary, if an authorized representative of the organization applies.
Conclusion
In this article, we talked about what number you can contact the Life operator, and also provided information about other options for sending requests regarding communication services. Please note that support phone numbers vary forsubscribers of Belarus and Ukraine. When roaming, you should also use specially allocated numbers to contact the operator, the call to which will be paid. Since the cost of roaming calls is quite high, it is recommended to call technical support in the most extreme cases, when it is really not possible to do without the help of a specialist. Also, subscribers of Belarus can send requests by e-mail.
