Life telephone subscribers may have questions that require consultation with an operator representative. But not everyone knows which number to call to solve problems.
How to contact?
If you need an information and consultation center, then you do not have to figure out how to call the Life operator for a long time. To do this, from the mobile in which the SIM card of the specified telecommunications company is inserted, you must dial 5433 and press the call button. After that, you will be taken to the voice menu.
If you are calling for the first time, you will be prompted to choose the language of communication. If you press "1", then the robot will speak Russian, if "2" - in Ukrainian. When you call again from the same number, you will automatically listen to the information in the previously selected language.
Menu Features
Having figured out how to call the Life operator (Ukraine), and dialing 5433, you can listen to information aboutcurrent promotions. You can also find out information about the number, balance, special offers and tariff plans, set up Internet, MMS in automatic mode or get help.
Operator "Life" allows you to find out information about new tariff plans and the conditions for their replacement. It is often enough to dial this number to get acquainted with the most favorable conditions for roaming or international calls.
If you need to deal with the SIM card, resolve issues with coverage or contact the operator, you must press the "5" button on the phone keypad. After that, you will be taken to another voice menu. In order to talk not with a robot, but with a living person, you will also have to press the "0" button.
Communication with the operator
Quite often, people who figure out how to call the Life operator have questions about withdrawing funds from their account, connecting to the Internet, or the need to turn off certain paid services. Also, sometimes it becomes necessary to block / unblock the SIM card. In addition, by calling the specified number, you can find out about network coverage, find out if it is planned to appear in certain remote areas.
Some people experience problems immediately after purchasing a starter pack, others after a few years of using it. Often they appear after changing tariff plans. In this case, the operator will help you find out whether the funds are legally debited from the account and familiarize you with all the conditions in detail.
Connection to call center
It is worth noting that any call to the Life operator is not charged. It is performed absolutely free of charge. The robot also asks if you want to evaluate the quality of technical support work. According to the observations of the subscribers of this operator, the connection with the consultant is faster if you agree to conduct an assessment. Although it cannot be ruled out that this may be a subjective opinion.
It happens that the connection with the consultant is carried out in a few seconds. But sometimes there can be so many calls that you have to wait for half an hour. Try to dial this number at a time when most people are at work. After all, during the lunch break and in the evening there is a maximum number of calls. Consultants are extremely busy and cannot respond to everyone at the same time. The easiest way to get through is in the morning or at night. Communication works around the clock, so you can call the Life operator at any time.
Calls from SIM cards of other operators
Sometimes there are situations when you need to contact a representative of the Life information and consultation center, but there is no SIM card from this telecommunications company. In this case, you can call from a regular landline phone. You can also dial a number from SIM cards of other operators.
Just need to learn how to call the Life operator. To do this, dial 0-800-20-5433. You must call the same number if your SIM card is blocked for certain reasons. The consultant will help you find out ifan opportunity to correct the situation and unlock it.
Other options
In order to resolve many issues related to the use of the Life network, it is not necessary to get in touch with the operator. Most problems can be sorted out simply by listening to the information menu and selecting the appropriate item in it. With the help of voice prompts, you can not only check your balance, understand how to replenish your account, but even change your tariff plan.
There are also a number of special service numbers. Knowing them, you do not have to constantly remember how to call the Life operator.
For example, to check your balance, just dial 111 and press the call button.
If you type 124 on the keyboard and call, you will be taken to the services menu.
In addition, without the help of an operator, you can set call forwarding to specific numbers. To do this, dial 21[phone number to which the call should be redirected].
Also, each subscriber has the opportunity to determine in which cases he needs redirection. For example, if you type 67[phone number to which the call should be forwarded] on the keyboard, calls will be forwarded only if your line is busy. The combination 61[phone number] is useful in cases where you need to forward a call that you did not have time to answer. And 62[phone number] comes in handy when your device is out of range or just turned off.
Canceling all types of forwarding is also quite easy, all you need to do is dial 002.
By the way, with the help of a special service team, you can also transfer money to the account of another subscriber. To do this, dial 111phone numberamount on your phone and press the call button.
