A computer is a complex machine. PC users daily face a wide variety of problems and failures in operating systems. So that all this does not interfere with comfortable work, you need to know how to fix bugs. What should I do if the user sees the message: "Unable to access the YouTube site"? Why might this problem occur? What tips will help users get rid of the problem under study?
Site problems
The first scenario is a violation of the visited site. And anyone. The user suddenly popped up the message: "Unable to access the YouTube site: the connection was reset"? Then don't panic!
If the problem lies in the disruption of the service, then the user will not be able to influence the troubleshooting in any way. It remains only to wait until the site is brought back to life.
Most often when YouTube crashes, you can see messages about it onvarious news pages and social networks. But such a problem does not occur very often. What other scenarios are possible?
Internet
For example, the internet may be down. If you are unable to access the YouTube site (or any other page), you must first make sure that you are connected to the World Wide Web.
Users often report that they encounter the problem under study in certain cases:
- due to accidents at the provider on the line;
- in case of late payment for the Internet;
- when the network fails for other reasons.
In any case, the situation is corrected in only one way - by returning access to the Internet. As soon as it works, all pages will also be visited without difficulty.
Different browser
So, the user saw an inscription on the screen: "Unable to access the YouTube site." How to fix the problem? It is difficult to predict which course of action will help. Therefore, it is recommended to go through all the proposed methods one by one. Especially if it is not possible to diagnose the cause of such a situation.
You can open YouTube or any other "problem" site in another browser. It is likely that the problem is caused by a glitch in the application that is used to access the World Wide Web.
If YouTube works properly in one browser and not in another, we recommendreinstall the corresponding software. Or refuse to run it at all. But that's not all that can help. What advice and recommendations do users give to each other regarding the phenomenon under study?
Viruses
Unable to access the YouTube site? What should the user do? There are many ways to eliminate this phenomenon. As well as the reasons for the failure.
Very often one has to deal with the impossibility of visiting certain pages on the Internet due to the presence of viruses in the operating system. Accordingly, you will have to cure your computer of various infections and spies. Only in this case can we hope for a successful solution to the problem.
The fight against viruses comes down to this:
- cleaning the PC registry;
- scanning the operating system with an antivirus;
- computer treatment (a special button will appear in the anti-virus system after the scan for dangerous software is completed);
- removal of dangerous objects that did not respond to treatment;
- eliminate spyware and browser hijackers on your computer.
Sometimes you can advise users to do a complete reinstallation of the operating system. Such a step successfully cures viruses on the computer, but the user loses all available data on the hard drive. Reinstalling the operating system is used only as a last resort. For example, if a virus has seriously damaged your computer.
Cache and cookies
If you can't access the YouTube site,"Opera" or another browser you used at the same time is not so important. The main thing is that the problems are always the same and they are solved in approximately the same ways.
Sometimes the cause of the issue being investigated is the browser cache as well as cookies. If they are cleaned, the error will be eliminated, and the user will be able to get to the site he needs.
Cache and cookies are cleared in the application settings. Usually, the corresponding items are in the browser history clearing menu. There is nothing difficult in this - just 2 clicks, a little waiting and restarting the program.
Most likely, this is the technique that will help restore full functionality to the browser. But what if even clearing the cache and deleting cookies did not help? Are there any other tips that can help users?
Register
When you can't access the YouTube site, you can try to fix the situation with one little trick. We are talking about cleaning the PC system registry. It is best to use Ccleaner for this operation.
User will have to:
- Download and run Ccleaner.
- Click on the "Analysis" button in the program menu.
- Wait. After the computer scan is complete, a "Cleanup" button will appear. You need to click on it.
Done! Now the user has a completely cleaned computer registry. You may notice how a few free gigabytes of memory appear on the hard drive. The browser will then work better. And the error under study may notappear.
Prohibitions
Another reason for the impossibility of visiting a particular site is the prohibition of the provider, as well as "parental control". In the second case, users themselves set access rights to certain resources in antiviruses. Therefore, the only solution is to remove "parental controls".
But if there are suspicions about the "intrigues" of the provider, it is best to call the company providing Internet access and clarify whether it is possible to work with YouTube or not. Most often in practice, it is precisely "parental control" that occurs. Modern providers do not block access to popular sites.
Manual verification
In some cases, you can try checking a file called hosts. This document prescribes prohibitions on visiting certain pages. You can find this file in the partition of the hard drive where the operating system is installed. You need to go to: Windows/system32/drivers/etc.
Next, the hosts document is opened using notepad. To remove the ban on YouTube, you need to find the corresponding line mentioning the address youtube.com, and then delete it. Changes are saved.
That's it. From now on, it is clear how to proceed if you cannot access the YouTube site in any browser. It's not as hard as it seems.
