For some reason, the error "unable to create an icon" on Android phones is quite common. The phone does not display both old pictures and newly taken ones, it may not shoot video. Mostly found on Lenovo smartphones.
If there is an "unable to create icon" alert, what should I do?
Restart phone
Sometimes it helps to just restart the phone. The software corrects itself and the photos are played again.
Clear the cache of the Gallery app
To do this, enter the settings menu, select "Applications", find "Gallery", select "Clear cache". We reboot the phone. This method often helps when there are a lot of pictures on the phone and there is not enough memory.
Excluding the bad CD-card
If photos are saved to external memory (CD card) by default, you can move them tointernal memory of the phone and open from there. If there is another CD-card, then insert it into the phone and see if the application works with it. If the problem is in the external memory, then instead of the inscription "unable to create a thumbnail", photos from the internal memory or another card will be displayed.
Problem with photography app
Download any file manager, go to the DCIM/ folder. It has a.thumbnails folder - delete it and restart the phone. If this does not help, go to the Camera folder and look at the size of the photos. When the application does not work correctly - the files will be empty. It's worth updating your photo app and restarting your phone.
No contact with Gallery app
In the case when instead of photos the phone displays "it is impossible to create an icon", but when you connect it to a computer, the pictures are visible, most likely the question is in the way the photo is displayed in the phone.
Download file manager. Through it, open the memory (internal or external) on which the photos are stored, go to the DCIN folder, then to the Camera folder. Click on any photo file and hold until the internal menu appears. Select "Open with". A list of applications that open this file appears. Click on the Gallery app. If there is a "Save as default" item at the bottom of the screen, check it.
Now pictures will be displayed correctly.
Phone firmware
Sometimes, a mistake"unable to create icon" appears when the phone's firmware needs to be updated.
Open the "Settings" menu, subsection "About phone", click "Update system". If a new firmware version is available, a list of warnings and a "Download" button will appear on the phone screen. We press it. The download of the update package starts. After the download is complete, choose when to start installing updates.
After the updated version is installed, the phone will reboot itself. Now you can view photos and shoot videos. The error "unable to create icon" on Android will disappear.
