Recommendations and reviews have always played a big role in the service industry. Whatever the task, a person always tries to find a specialist with a good reputation and extensive experience in solving such problems. This is especially true, for example, in areas such as repair work. If you need to carry out, say, laying tiles, you can order this service by asking people you know who have done this work for them. This principle works in many areas of business.
Recommendations as the basis of the project
However, if the reviews and advice of acquaintances for each of us are “spontaneous”, “episodic” in nature, then the creators of the Profi.ru service (reviews of which we will present later in the text) decided to build a whole business on this. They simply used the idea of recommendations, combining them on the basis of a single service that makes it possible to learn more about a particular specialist.
Despite the simplicity of the idea and its seemingly obvious nature, millions of users liked this service. This, in turn, ensured the popularity of the project, made it popular in the market and successful.
In this article we will talk about what "Profi.ru" is. Reviews of people who used the services of the service, as well as those who performed some work as specialists, play a huge role in our characterization. Therefore, after studying this article, you can learn more about this project and at the same time understand whether it is worth using its services. And now we will present to your attention the general characteristics of the service.
About Profi.ru
The reviews that we found in the process of preparing the material indicate that the service that we characterize is relatively new in the domestic Internet market. Or rather, it simply “reborn” into a new, single service from several older projects that also had commercial success. Nevertheless, the service managed to successfully serve more than 600,000 customers back in 2013. Then, according to the informational video posted on the company's website, 94% of all users were satisfied when they received the contacts of the specialists they needed.
In fact, today the project is a catalog of people who are ready to take on this or that job. At the same time, unlike large bulletin boards and search engines, where you can also find thousands of offers from specialists, the main feature of the Profi.ru service is reviews. People who have already used the services of one or another master left their recommendation, which you can read. In turn, having ordered the master, you will do the same so that someone next can turn to him for help.
The service model is somewhat reminiscent of a giant word of mouth, which is tuned exclusively to objective information and reliable information about any employee.
Customer benefit
The benefits that the average user gets by cooperating with the company are enormous. First of all, it is reliability. If you want to carry out repair work in your apartment, but are afraid to entrust this task to random people, the Profi.ru service will come to your aid! After reading the reviews and knowing the details of the qualifications of a specialist, you can more accurately select a real master who will help solve your problem.
The service is responsible for the accuracy of all data posted about employees, which allows us to speak about the compliance of the declared information in the questionnaire with the real skills of the specialist.
Besides the fact that you can find a reliable contractor, the service provides you with a tool to protect your interests! After all, if the work is done poorly, you can always influence the master and threaten him to contact the Profi.ru support service. Feedback from employees that we found shows that this is a normal situation, and if the master is really wrong, he can be influenced in some way. You can't do that with ordinary workers who just "disappear" the next day.
Plus, of course,service allows you to be confident in the person who will work for you. And this is also important.
Benefit for workers
In addition to the benefits for ordinary customers, as the work reviews dedicated to Profi.ru show, the service provides good conditions for people who are looking for a part-time job. If you are a really good specialist, you will definitely get a good review and, thus, you will be more competitive in the labor market. And this, in turn, opens up new opportunities for earning on the basis of this service. Looking for clients in the usual way would be more difficult and probably more expensive.
Verification procedure
As we have already noted, the company conducts a special check of each specialist. This is done so that the client can be sure that he will deal with the person whose profile he read. Such verification takes place in two stages. The first is getting acquainted with the previous work of a specialist, searching for reviews at the old place of work, the second is a user survey, his survey in order to understand what kind of person we have, what motives drive him when applying to the company.
The general purpose of this procedure is clear: you need to check who the company accepts into its ranks.
Guarantees
Of course, the service guarantees that all the information left about the specialist corresponds to the real state of affairs, and at the same time does not use any kind of falsification regarding a particular artist. True, a specialist always bears responsibility for a job well done, since the service acts only as an intermediary.
Naturally, if the client was not satisfied with the way the service was provided to him, he can leave a corresponding review about the employee so that his future customers understand who they are dealing with. Such a “natural selection” will push the performer away from the list of service workers.
Services
What can be ordered using the services of "Profi.ru"? Feedback from employees notes that a lot of activities are available on the site. All these are real experts who will help you. The list of employees includes tutors, musicians, sports coaches, auto repair specialists, indoor construction and renovation workers, and many more. Each section is further subdivided into several sections. Thus, at any time you can choose for yourself a highly specialized artist with a good reputation and a lot of positive recommendations.
Customer Reviews
What do users who ordered specialists on this site say about the project? Most of them first of all report an interesting and useful idea on the basis of which the service functions. Judging by the comments, it really simplifies life, making it possible to choose a contractor for your order, focusing on reviews from his previous place of work. Moreover, this model of workdoes provide some assurance that craftsmen won't go missing the next day stealing building materials (for example). Positive recommendations really praise the idea, speak well of the project.
On the other hand, there are also a number of negative comments. They mainly come from customers who were dissatisfied with the quality of work. They testify that the company was unable to solve the problem, and the master, despite all the positive recommendations, could not perform the entrusted work with high quality. This shows that even their verification system didn't help.
Expert reviews
On the other hand, there are reviews of masters about "Profi.ru" - people who fulfill customer orders. These are primarily repair masters, tutors, auto mechanics and other specialists. Among them, we found some comments showing a negative attitude towards the service. The main reason for such reviews is too high commission.
Indeed, according to the rules of the system, an employee must give 20% of each completed order in favor of Profi.ru. Reviews about the employer of some participants in the system call it too high a commission for services.
The minimum amount for such a payment is 500 rubles. It often happens that small work (for 1000-1500 rubles) is simply unprofitable for the master because of such a high commission. Therefore, such people (especially if they really have a high level of professionalism and knowledge of their business) will not work with such an expensive service.
However, other experts, on the contrary, praise the service, note the simplicity of its work and the ease with which clients find themselves on Profi.ru. Reviews of experts also show that the system allows you to deal with inadequate customers. After all, some people sometimes unreasonably threaten a specialist with negative reviews. In such cases, the administrator serving "Profi.ru" helps to resolve the issue. Reviews show, however, that this does not always help. The reputation of the performer can be seriously damaged if only he comes across a client with whom he will not find a common language.
Conclusions
So, we have outlined the model by which the service for searching for specialists in a particular area works. And we can draw a couple of conclusions about this. Firstly, the system is really convenient and useful for customers. If you need a good specialist, you can contact this service and find one.
Secondly, if you are an employee and looking for clients, this platform can provide you with an influx of new people who want to use your services, you will have a job at Profi.ru. Employee reviews at the same time note that you should be careful, since the system model does not provide for the protection of the performer. So if a client just doesn't want to give you a positive review, he can easily ruin your entire reputation. Otherwise, the system works perfectly, which is confirmed by its popularity and stable growth.
