When buying, most often we choose reliable devices, but in the process of using we often encounter all kinds of errors. Some are caused by software failures, and others by incorrect use. Usually the screen displays: "iPhone is disabled, connect to iTunes" - if the passcode was entered incorrectly several times, which removes the screen lock.
How to set a passcode on iPhone
Almost all mobile security devices are equipped with the ability to protect personal information from prying hands, including iOS gadgets. In the device settings, in order to be able to set protection, there is a “Password protection” tab. There you can set any protection configuration, for example, set a period of time after which the device is blocked. An interesting feature is the ability of the device to self-destruct all data ifpassword entered incorrectly 10 times. However, it is not recommended to use this function for those who have a lot of necessary information stored in the device. This menu item appeared on the iPhone 5, in iOS version 7.1, which was released in March 2014.
What happens when the password is entered incorrectly. "iPhone is disabled, try again in one hour"
In order to correctly determine the algorithm of actions, you need to see in practice what will happen if you enter the password incorrectly. The data below is for an iPhone 5 device with firmware 7.1.
- After 6 incorrect entries, the device displays a message to try the entry in a minute.
- After 9 wrong code entries, the device will be temporarily locked for 1 hour. The message will look like this: “iPhone is disabled, try again in an hour.”
Almost all devices have a limit on attempts, it can be different. The number of attempts depends on the model and type of device. As soon as the limit is finally exhausted, you will see the following message on the screen: "iPhone is disabled, connect to iTunes." Many novice users worry that it will be difficult or impossible to restore the device's performance.
How can I reset the password entry counter
If you do not have backup copies of your data in advance, then in order to save the information, you must choose a password manually. Bypass presetThe limit is possible by resetting password entry attempts. So, the device writes: “Connect to iTunes”, and full formatting and resetting to factory settings are not possible due to the fact that unique or important information is stored in memory. Most often, users do not want to lose data from a tablet on which a message appeared: “iPad is disabled, connect to iTunes.” In this case, you need to connect the device to a desktop computer and reset the password entry counter.
How to install iTunes
In order to download the software installer for working with the device through a personal computer, you need to go to the official website of the Apple manufacturer. There you can download the latest version of the software, in which all errors have been fixed and the newest services have been added. You can install this program on both Mac and Windows, and it is distributed completely free of charge. To start downloading, click on the "Download" button. At the end, if you do not want to listen to music through iTunes by default, then you must remove the marker from the corresponding item before completing the installer.
iTunes sync issues
The need to restore access to the device may arise at any time outside the home, away from the computer with which the gadget has already been synchronized. The rollback of the password entry counter, as mentioned above, occurs using iTunes. Usually this method is accessed after the message appears: “iPhone is disabled, connect toiTunes . If at the moment access to your PC is not possible, then you can try to establish a connection with another. When you connect to a copy of iTunes with which your gadget has not previously been synced, you will see a notification asking you to allow your computer to access information stored in the device's memory. After you allow access, the program will try to synchronize, but in order to successfully complete it, you need to respond on the smartphone or tablet itself. In the event that a message appears on the screen that the iPhone is disabled, it is impossible to make a response from it. Since this is not possible in your case, it is possible to quickly restore access to the device only when the device is detected in the program or by performing a full reset (in this case, the information will be lost).
How to reset the password counter if the device is detected
First of all, as in the first described case, you need to connect the device to your desktop PC and run iTunes on it. Use the supplied cable to connect. In some cases, the inscription “iPhone is disabled, connect to iTunes” may disappear immediately after the device is authorized in the program; in this case, no other manipulations are necessary. If this does not happen, then you need to continue working. To interact with the program more conveniently, you need to enable the left sidebar. After the connection is established, this panel will display a picture of the phone, as well as basic information about it. Right clickon the picture symbolizing the device, and select "Synchronize" from the context menu. The upper panel will notify you about the beginning of the synchronization process, a bar and a message about the start of the process will appear on it. However, you do not need to wait for the end, and the synchronization must be canceled by clicking on the cross. Usually after this procedure it is possible to restart password guessing. You can do the same with the tablet if a message appears on it: “iPad is disabled, connect to iTunes.”
How many times you can reset the counter
You can carry out the procedure any number of times. Users have verified that the reset occurs with any interaction of the gadget with iTunes. After the number of attempts has elapsed, you can reconnect the device to the computer and reset the counter. By asking iPhone to connect to iTunes, the manufacturer tells us a solution to the problem of a forgotten password. If you even vaguely remember what the password was, or hope to quickly remember it, then this method will suit you. However, if it was not possible to remember the password after a long time, it is necessary to resort to a complete reset of the device. If you have a backup of your data, you can restore the information after a reset.
Data backup
There are two ways to create a copy of information from any gadget:
- Via the app on the iCloud device itself.
- With iTunes.
For the first method, you will need to register an Apple ID account, information is storedwill be on the "cloud" server. It is possible to synchronize the device with it only with the help of authorization in the application. In order to store a copy of information in iTunes, you need to sync your device with it. Developers recommend that owners do this procedure periodically so that the information in the computer is up to date. If the iPhone is disabled and needs to be restored, the data will not be permanently lost.
Put device into DFU mode
Device Firmware Update Mode - device debugging mode, it is possible to restore the factory settings of the device. When switching to this mode, it is possible to install the operating system of the device from scratch. In the instructions for restoring the device to working capacity, if the iPhone asks to connect to iTunes, this mode is often mentioned.
To switch to recovery mode, do the following:
- Connect your device to PC and launch iTunes.
- Press and hold the power button for a few seconds.
- Then, while continuing to hold the power button, press Home and hold them together for a while.
- After about 10 seconds, release the power button, and continue to hold Home for a while.
If all the manipulations are done correctly, iTunes will display a message stating that a device has been detected in DFU or recovery mode.
How to restore access to your device using recovery
After you enter the gadget into the DFU state, iTunes will respond first of all, and a message will appear in the program window that the found device must be restored before use. Click the OK button to start this process. Once again, you need to confirm your decision and start the recovery process on the sidebar, which displays the model and technical data of the device. After launch, you must confirm your agreement with the terms of the license. The recovery procedure is not fast, during the recovery download, a message may appear that the iPhone is not connecting to iTunes. Do not take any action until the update is finished downloading. Then put the device into recovery mode again and update the device firmware via iTunes. As a result of the work done, you will be able to use your device again. Initially, it will be absolutely clean: applications, photos, contacts, and so on will disappear. If you have a backup copy of this data, then a few minutes is enough - and your phone will be almost the same as it was before the password was forgotten. If you are going to protect your personal information with a password again, then you should choose a number that is difficult to forget, or write the code in an ordinary notebook or computer file. That's all we wanted to share in this article. We hope that the information provided will be useful to readers and help resolve the difficulties that have arisen.
