Choosing a quality electronic device today is often very time consuming. As a rule, this is due to the fact that any potential buyer seeks to get the highest quality product at the lowest possible cost. And this desire is understandable, however, unfortunately, it is far from always feasible. It would be right not to settle for the first offer of a popular electronics store chain, but to analyze the alternatives that competitors can provide. After such a study, many decide to make a purchase at the Kotofoto online hypermarket. Smartphones, tablets and other equipment are sold here at much lower prices. What else makes this store different? What can you say about the quality of their products? How do customers feel about the store? We will discuss all these nuances in this article.
About company
What is the Kotofoto store? Reviews call it an online hypermarket. Here you can find not only electronics, but also many other relevant products. Over the entire existence of the trading platform in question, a huge number of people have managed touse its services or even become regular customers of this company. What is it that attracts "Kotofoto" (online store) so much? Consider further.
Discount Items
Some are hesitant to buy products from this group, as they consider them to be of insufficient quality. What does the phrase "discounted" actually mean? And how do the goods fall into the group under consideration? As a rule, this is the technique that has been on the shelf of offline stores for some time. It is fully operational and in terms of its characteristics and features of functioning is not inferior to non-discounted goods. However, the appearance of such goods may be somewhat spoiled. For example, there may be minor scratches or scuffs on the surface. Another reason why a product is marked down is the extremely low demand for it. As practice shows, a significant reduction in the cost of a product arouses interest in it from potential buyers, which allows the company to a certain extent earn on its sale.
Worry about buying discounted goods? It depends on what priorities you set for yourself in the process of choosing a product. If for you the functionality of the product is in the first place, then feel free to make a decision in favor of this group of products. This category includes completely different types of goods. Therefore, many power users regularly review discounted product updates.
Promotions
What else in a special way attracts buyers in the trade policy of the store"Catphoto"? Products of various groups and brands are regularly sold at a discount as part of a particular promotion. As a rule, its action affects the products of either one category or one brand. In parallel, several promotions can be held for completely different products. Therefore, those who closely follow updates on the official website of the Internet hypermarket in question or receive information from its administration about discounts by e-mail as part of a general mailing list can wait until the price reduction affects the products they need and will be able to quickly respond, having managed to purchase the desired goods at low cost. The "Kotofoto" store does its best to ensure that as many people as possible enjoy and feel comfortable using its services. This is bound to attract new customers.
Payment
There are several available ways, using which you can easily deposit money for the goods you purchase. So, among the most popular are the following:
- Cash payment (at the time of delivery by courier, in the offline store "Kotofoto", at the point of self-delivery of products).
- Cashless payment with the formation of a special invoice for paying for purchases by bank transfer (used mainly by legal entities).
- Pay with a bank card directly on the store's website.
- Get a consumer loan to buy a certain product. This can be done on theonline resource at the time of ordering.
Within a short time after you place an order to place an order, a store manager will contact you at the phone number you provided to confirm the order. In this conversation, you will be able to clarify the list of desired goods, you will be informed about the possibility of their delivery, and the final cost of the purchase will be agreed. After that, the manager will clarify what time period is best for the courier to arrive so that it is convenient for you. As soon as all these points are agreed upon, the order is sent to work, and you make the payment and expect delivery.
Delivery
There are several ways to receive your purchased item. The most popular is pickup from the store office in your city. Why do so many people prefer it? You don't have to pay for pickup. And delivery to the point of issue, as a rule, takes no more than two days. Thus, by driving to the company's office and picking up your purchase, you can save on shipping.
However, this is far from the only option available. The courier can personally deliver the purchase to you at any convenient time and place. This form of transportation is paid. You will have to pay 249 rubles for delivery within the city (500 rubles if you want delivery after 5 pm), and 500 rubles for delivery outside the city. However, you pay for your comfort and for the time you save. After all, now you can receive your purchases without interrupting your usual business.
Returnand exchange
You can return a quality product only if you did not have time to use it. It must be carefully packed (just as it was at the time of sale), nothing in the package must be broken. Such a product can be returned within fourteen days from the date of its sale. However, the legislation of the Russian Federation contains a list of goods that cannot be returned for reasons other than defects. Among them are:
- Personal hygiene items.
- Products for the treatment or prevention of various diseases.
- Knitwear and garments.
- Perfume.
- Textiles.
- Products intended to come into contact with food.
- Plants.
- Animals.
- Household chemicals.
- Pesticides.
- Jewelry.
- Household furniture.
- Non-periodicals.
- Technically sophisticated household goods.
- Cars.
If you received a defective product, you can contact an authorized service center or the seller to have the product repaired under warranty. Returns are possible only if the defect was not due to the actions of the buyer, and also if it is specified in the technical operating conditions of the device.
Product catalog
The range of products offered by the Kotofoto online store, reviews are called unprecedentedly wide. For example, the catalog contains the following categoriesitems:
- Camera.
- Video cameras.
- Smartphones.
- Tablets.
- Telephony.
- Car products.
- Products for children.
- Products for home and interior.
- Household appliances.
- Clock.
- Products for animals.
- Products for construction and renovation.
- Portable appliances.
- He alth and beauty products.
- Accessories.
- Products for cottages and gardens.
- Computer technology.
- Television, audio, video equipment.
Each of the presented categories contains about a dozen more groups of goods for a variety of items in each of them. The range of goods offered is so large that each, even the most sophisticated customer will be able to find in the store in question something that meets all his needs, desires and requirements.
Bonus program
Kotophoto store (Moscow) offers its customers a unique opportunity to make their purchases even more profitable. What is required for this? Take part in the bonus program of the store in question. How can I do that? First, you will need to register in the system using your page in one of the social networks. Further, the bonus program will offer you to perform certain actions in exchange for points - "seals". Later, "seals" can be exchanged for discount promotional codes, with which you will receive a discount, indicating them during the checkout process.
Reviews
Customers leave a variety of feedback about the Kotofoto store. Customer reviews, according to tradition, are divided into positive and negative. The first note low prices (compared to any other competitor stores), fast delivery, politeness and friendliness of call center managers, as well as a wide range of online hypermarkets.
On the other hand, they leave reviews and negative reviews about Kotophoto. They talk about the sale of defective products, as well as the fact that they were sent used equipment under the guise of a new one. How reliable such statements are, everyone must decide for himself. Another reason for the dissatisfaction of buyers of goods in the Kotofoto store is the opening hours of the establishment. For example, those who want to make a claim about low-quality or defective goods must get to the representative office no later than seven o'clock in the evening. Not every working person will be able to fit into such a framework. Also, some customers complain about the long delivery time.
Contacts
Although Kotophoto is an online store, it also has real offline trading platforms. Although they are few. The location of the central stores "Kotofoto" - St. Petersburg. The address of the main point of sale is Moscow. Also, outlets of this kind are open in some other settlements. In most other cities, you can only find points of issue of goods. This, in general, is also not bad, because by ordering goods on the Internet, you can pick it up in a short time directly from the point of issue"Catphoto". The address of the nearest store or point of issue can be found on the official website. So you will definitely save your own time.
In addition to visiting stores in the regions, it is possible to place an order on the official website of the company. It is this method that many consider the most preferable.
You can also find out everything that interests you by calling one of the phones listed on the official website of the online store.
Conclusion
"Kotofoto" is an excellent online electronics store that has already become a favorite for thousands of loyal customers. They are attracted by fast delivery, low prices and high quality service. You will also be pleasantly surprised by the assortment of the Kotofoto store. Tablets, smartphones, household appliances, goods for the home, children and animals - all this is just a small part of what you can find on this resource.
Thousands of people have already been able to save money by shopping at the online hypermarket in question. Still wondering if you should join them? The information in this article will help you make the right decision. Make choices you won't regret later.
