The question "why the Internet does not work" is perhaps one of the most common. Currently, without access to the resources of the global network, many devices significantly limit their functionality.
So, if the Internet does not work on the phone, then such popular destinations as viewing weather reports, news feeds, videos, maps, as well as synchronization and other features simply do not work. It is especially unpleasant when the provider seems to have a paid plan, the device works, but there is no access. In such a situation, the main thing is not to succumb to provocations. Patience and the desire to figure out why the Internet does not work, most often allow you to solve the problem.
Mobile Access Terms
Purchasing a modern mobile phone is a memorable event. However, if you do not need any special knowledge to make calls, then you may have problems accessing the Internet using your phone. As an example, let's consider a device running the popular Android system. That is why the question "why notthe Internet works in a mobile phone "is set by users of this operating system.
So, in order for a mobile device to gain access to the global network, a number of conditions must be met:
- Internet connection service must be activated in the tariff package of the SIM card;
- there are enough funds on the account to connect;
- correct APN settings are registered in the phone;
- the order of sim cards is observed;
- data transfer is enabled in the device.
Glance
Let's imagine that after buying a new mobile phone and connecting to the MTS tariff plan, the Internet does not work. You should familiarize yourself with the offers implemented in the selected package. If, according to the terms of the tariff plan, the ability to access the global network is not enabled “by default”, then you need to call the operator’s support service (autoresponder system) and order activation.
It is also quite convenient to enable the service using a special USSD request (the code itself is specified in the instructions for the package). So, in Ukraine, the MTS operator can simply send a free empty SMS to 1040001 and wait for confirmation of the inclusion of the service.
The next reason why the Internet does not work is that not everyone knows about the need to order settings. In order for the phone to “know” exactly how to connect to the service, the APN point of the corresponding operator must be registered in it. Although many smartphones in the backgroundreceive settings, you should not hope for it. For the case with MTS, you need to create an empty SMS and send it to number 1020. The received settings should be saved (a choice will be offered). Note that some operators, anticipating user forgetfulness, have implemented a mechanism that allows the phone to connect to the network without APN settings. In Android ICS (4.0), the availability of point settings can be checked according to the following scheme: "Settings - Data transfer - More - Mobile network - Network settings - APN access points". Entries must be.
Another feature concerns popular phones with multiple SIM cards. In the vast majority of models, the connection works correctly only for the first card. Therefore, it is important to initially correctly connect the "sim cards".
And finally, you should allow data exchange in your phone. To do this, pull the top curtain of the interface down and click on the image of the two arrows "Data". In older versions of the system, you need to enable GPRS / EDGE through the settings menu.
