Viewing information about expenses and paid actions on the Tele2 subscriber number can be carried out in order to find out charges or monitor the activity of actions on the number. If you need to clarify information about how much money was spent on communication services, then it is not necessary to use the "Detail" service (printout of Tele2 calls and data on other operations on the number).
It is enough to use any of the interfaces of your personal account (mobile application, website) - information on expenses for the current month will be available on the initial page of the service. To view data for previous periods, the client only needs to specify a specific month. In addition to summary information, information will be provided on which services how much money was spent. However, if a printout of Tele2 calls and detailed information aboutpaid actions and write-offs from the number, then it will not be possible to do without the Detailed service.
What information is shown in the drilldown?
Any subscriber of the operator considered in the current article can use the service, independently choosing the most convenient option for receiving data. Printing calls "Tele2" implies the provision of the following data regarding the client's account:
- type of service (call, message, internet, regular payment, content order);
- service volume (number of minutes, internet traffic);
- cost of the service (final, taking into account the cost of the service and its volume);
- operation execution time (actions on the number);
- phone numbers of the persons to whom a call was made or a message was sent (at the same time, the details of the failed call will not be displayed in the details, i.e. if it was not possible to reach the other subscriber, only actually used services are displayed here).
Options for obtaining details
Tele2 call printout can be ordered and received in two ways:
- through any interface of your personal account (web or mobile application);
- in the Tele2 sales and customer consulting office (on the company's official website for each region there is information about the addresses of salons and their operating modes).
Is there a difference between these options in terms of using the "Detail" service? Which way to get informationchoose?
Printing Tele2 calls via the Internet
This option will suit the following categories of customers:
- who doesn't want to spend money and time on a trip to a sales and service salon;
- who does not plan to pay money for information;
- who wants to receive information about calls and other types of services on the number for a period of six months.
With the first point, everything is quite transparent - it is not always convenient to contact the company's offices. On the second point, it should be clarified that the fact is that a printout of Tele2 calls is provided free of charge via the Internet. Thus, when choosing a service on a website or in a mobile application, the client will not have to pay. This means getting data for a month (there can be only six such months). If you need to get information for an earlier period, then you will not be able to do without a visit to the salon.
An ordered printout of Tele2 calls for free via the Internet can be as follows: by visiting your personal account on the operator's website or opening the application for cellular gadgets, you should go to the "Expenses" section and click the "Details" button. Since the report will be sent by e-mail, be sure to include your address in the appropriate field.
Getting details at the sales and service showroom
If it is more convenient for the client to get into the salon of the Tele2 operator and receive a report on paid actions on his number, then the following nuances should be taken into account:
- data is provided only to the owner of the SIM card (you should have an identity card with a photo with you) - a printout of calls "Tele2" of someone else's number through the salon cannot be received;
- the cost of the service is thirty rubles - when generating a report for one calendar month (thus, if you need to get a report for seven months, it is easy to calculate that the service will cost 210 rubles); the cost of detailing in different regions of the country may vary;
- only for the last three years, information on actions on the number is provided (for 36 months); whether it is possible to obtain data for a longer period, you should check with the office.
