Many have had cases when the next check of the balance on a mobile phone reveals that there is not enough money in the account. This often happens if paid additional services are connected. It often happens that operators recommend activating some option that you can do without. The list of them is quite large, for example:
- Connect melodies instead of waiting beeps.
- Subscriptions to various content.
- Various notifications and others.
Besides, some subscribers due to their inattention or forgetfulness simply forget to periodically turn off those options that are no longer needed.
For different operators, there are different methods for determining the activated services and ways to disable them. For example, how to find out what services are connected to Tele2?
For all telecom operators, there are 3 ways to find out connected paid options:
- Personal appeal to the office of the company.
- Personal Account on the website.
- Talking on the phone with the operator.
Contact the officeoperator
All Tele2 subscribers can find out the connected services and options by visiting the operator's office in person. If there is a branch of the company in your city, you can contact the office closest to you for information and recommendations. To find a branch convenient for you, you need to go to the main page of the site, find the link "Our regions", select your region and city in the list that appears, after that you will see the line "Sales offices". On the page that opens, a map will appear with points of sale indicated on it. At the same time, it should be recalled: in order to get information at the office and find out what services are connected to Tele2, you need to take an identity card with you.
Consultation with the operator
Another way to find out what services are connected to Tele2 is to consult a technical support operator. In order to contact him, you need to dial the number "611" on the phone and press the call button. After a short wait, you will be connected to a technical support specialist. It will be possible to find out how to find out which services are connected to Tele2 after answering a secret question, which will help the operator to make sure that you are the true owner of the SIM card. After identifying the subscriber, you can ask the consultant all your questions regarding the activated options. Upon verbal request, the operator can immediately turn them off. You can also turn off the services yourself, simply by asking the service employee what is needed for thisperform sequential actions.
On "Tele2" you can find out what services are connected using your Personal Account
The third way is the Personal Account. To access it, you need to go to the main page of the site and in the upper right corner click on the link "Login to My Tele2". Thus, you will go to the main page of your personal account. To go through authorization, you must first register. To do this, under the "Registration" section enter the mobile phone number for which you want to find out the connected Tele2 services, and click on the link "Get password". In the near future you will receive a code to access your personal account. By clicking the "Login" button, enter again the phone number that is used here as a login, as well as the received password. Thus, you will go to the home page of your Personal Account. Now all that remains is to go to the "Service Management" section and disable unnecessary options or connect the necessary ones.
Request the number of connected paid services using USSD commands
In addition to the consultant's help and the possibilities of the Personal Account, USSD commands will help you understand how to find out what services are connected to Tele2. To get a list of activated additional options, dial 153 and press call. A message will appear on the phone screen stating that the request has been accepted, and after a few seconds an SMS message will arrive with a complete list of all paid features. You can also use to disable them.specialized teams.
Tele2 service management
After you find out what additional options are connected, you can independently disable all those unnecessary services that so successfully reduce the balance of your phone account. You can do this in almost the same ways: using your Personal Account or using USSD commands.
Disabling services in the Personal Account
After successful authorization in the Personal Account, you will need to find the "Service Management" link. This will open a page with detailed information about the available active or available options. Usually three main lists of services are indicated:
- "All list", which displays absolutely everything - both already connected and services available for activation.
- "Connected", which lists the currently active options.- "Available", which lists all services that are not yet activated, but it is possible to enable them. Opposite each service in the list there is a button "Connect / disconnect". With this command, you can activate additional services, such as voicemail, AntiAON, Conference calls or package services.
Disabling services using USSD commands
You can also disable an unnecessary option by sending the necessary USSD command from your phone. The main nuance is that for each service such a code is different. You can find out which commands are intended for which services from the operator. How to find out which services are connectedon "Tele2", was discussed above. Disabling options can be considered on the example of the deactivation option using the service commands of the following services: "SMS-freedom" and "Beep".
Disabling "SMS-freedom" option
The service "SMS freedom" allows you to send up to two hundred text messages per day almost for free. There is a subscription fee for this service. The option will be beneficial for those who are quite active messaging during the day. If the subscriber does not conduct active correspondence, then there is no point in the service. In this case, it is better to disable the option. In order to deactivate the package service "SMS freedom", you need to create a request code 116211 on the device and press the "Call" button. After these steps, the service will be disabled, but not instantly. As a rule, the termination of the service occurs the next day.
Disable "Beep" service
This service is suitable for those who want the interlocutor to hear a melody instead of the usual beeps when dialing the device. As a rule, for most users it is rather useless. Therefore, if the operator activated it by default, or the connection was made by mistake, then it makes sense to deactivate this option. In order to get back the usual beeps instead of the musical theme, you need to dial the USSD request 1150 on your phone. After that, the standard monotonous beep will be returned and set, and the funds for using the option will no longer be debited. Deactivating an optionThe "beep" as well as the "SMS freedom" option will happen the next day.
