Few people think, but to this day the most common question when contacting the help desk is information about their balance. True, such calls to the contact center are becoming less and less every day. MegaFon is doing a lot for this. There are not only many ways to check your account on a mobile phone, but a special service has also been developed for subscribers that allows you to see the balance of money on a cell phone display. It's called Living Balance. MegaFon first offered it to its customers 4 years ago.
Despite this, however, she is not as popular as the operator expected. Perhaps, many clients do not understand the algorithm of its work. That is why they would not want to pay a subscription fee for the incomprehensible Live Balance service. MegaFon (perhaps for this reason) has recently begun to advertise it to its customers more often. However, with all its advantages, not everyone needs it.
The most popular wayconnections
Be that as it may, after the subscriber hears or sees a similar advertisement for the "Live balance" service ("MegaFon" talks about it very attractively), he will probably want to try it on his phone. For the convenience of its customers, the company has developed far more than one way to connect it. Which one to choose is up to the consumer to decide.
The most affordable option is the USSD request 1341. A menu appears on the display, which immediately informs about the successful connection of the service. You do not need to type any additional commands and confirmations. This is very convenient for the subscriber. However, this is not the only way to connect MegaFon Live Balance.
Other connection methods
This can also be done with an SMS request to 000134. The message can contain any characters and even be empty. After one minute, a confirmation will come, and the service will work. Those who find it inconvenient to send SMS can use the voice menu. To do this, dial the number 0500901, and immediately after the end of the call, the "Live balance" service will already work.
"MegaFon" provided the possibility of connecting it with the help of a very popular "Service Guide". On the main page, go to the "Options, services and tariff" section. And already here in the subcategory "Popular services" connect the service itself from the company "MegaFon" "Live balance". shutdown,by the way, it is done in the same way.
True, any mobile operator always has customers who prefer to entrust the connection of any services on their phone to professionals. MegaFon specialists accept applications for connecting Live Balance via the Internet, by phone and in the office in the presence of the subscriber.
Payment for service
Undoubtedly, the "Live balance" service is very convenient for users. He can at any time see the balance on the account, without even pressing any button on the phone. But of course, you will have to pay extra for such comfort. Therefore, it is important to assess how much such control is needed online.
Although it is worth noting that the fee is relatively small. It can be from 30 to 60 rubles per month, depending on the region. In addition, it is debited from the account not once a month in a total amount, but in equal shares every day. On average, one to two rubles will be debited per day. Today, that kind of money can hardly buy anything worthwhile, much less your peace of mind.
Working principle
Like any other service, "Live balance" has its own peculiarities in work. And above all, they are associated with the technology underlying it. The client sees on the display just the numbers of his account. But in fact, in order for them to appear on the screen, every minute the telephone exchanges messages with the base station and the client base. And as soon as it happenedchanging the balance in any direction, the number on the display also changes.
Unfortunately, not all models support this service. That is why "MegaFon" has provided an opportunity to check it. To do this, you just need to dial 134, and if information about the account status appears on the display, then you can safely activate the Live Balance service itself. MegaFon provides more than one way for this.
Some Features
Besides this, there are other features in the operation of the service, already associated with the limitations of the operator itself. So, it is available only to those subscribers who have no more than 5 numbers on one personal account. True, it can be used by both individuals and legal entities. Here, the company does not distinguish between its customers.
Besides, when traveling outside of Russia, you don't need to think about how to remove the "Live Balance". MegaFon in most countries provides its subscribers with the opportunity to track their balance online. Without restrictions and additional costs for the client, the service will continue to work exactly the same as in the home region. Just need to clarify whether she will work where you plan to spend your vacation.
But there are some features in the work that can confuse the subscriber. So after turning off the mobile, information about the balance disappears from its display. But in fact, the Live Balance service continues to work. As soon as the first toll call is made from this phone, the numbers will againwill light up on the screen. Therefore, do not worry and assume that the service has been disabled.
Also, from the technical features of the service, the balance on the display, of course, is displayed during a call. But the changes will only take place after the call is completed. The same goes for sending messages, Internet sessions and other similar connections. But information about the receipt of funds is displayed almost instantly.
Disable service
No matter how good the service is, it may be necessary to disable "Live Balance". "MegaFon", of course, for its customers provides far more than one opportunity, how this can be done. Most often, as well as when connecting, subscribers prefer the USSD request 1342. After dialing it, the service is immediately disabled, only the subscription fee for that day will still be charged.
Another way to disable it yourself is by using an SMS request to the already familiar number 000134. It is necessary to indicate the word "STOP" in its text, only after that "Live Balance" will stop working. And, of course, you can disable this service through your personal account in the same section where it was connected.
And those who experience difficulties with disabling services on their own can seek help from the company's specialists. This can be both office employees and call center operators at 0500. It is only important to have a passport with you and be the owner of this number. The consultant will do this in a matter of minutes.
Offers from competitors
Of course, the popularity of this service among MegaFon subscribers made the closest competitors - Beeline and MTS - think about introducing such services for their customers. So, "yellow" offer a completely similar service, but already called "Balance on the screen." But the "Reds" she received the name "Balance under control." True, this did not change its essence.
Each operator will always have its own peculiarities in the operation of these services. In addition, the fee for the "Live Balance" service is different for all three operators, and most importantly - the connection methods. Although the entire cellular trio offers to do this both independently and with the help of a specialist.
Conclusion
Undoubtedly, the "Live Balance" service is ideal for business people and those who are not used to limiting themselves in conversations. It will be very convenient for them to immediately see the changes in their account. And the ability to control your balance online, and even in roaming, will be just a nice bonus.
