Customers of cellular communications or people using other services of the MTS company, for example, the Internet, sometimes fail to resolve their issues on their own or with a contact center specialist. In this case, there is a need to contact the MTS communication salon. Employees will help you find a solution to the problem, answer your questions. Where can I see the addresses of MTS salons in St. Petersburg and choose the one that will be convenient to get to? The current article will tell you in what situations you can contact the operator's branch and how to see a list of all offices.
Reason for visiting the salon
There are a number of situations when a visit to the salon is inevitable. These may include:
- signing a contract for communication services, purchasing a SIM card;
- sim card replacement (for example, due to loss or exchange for another format);
- termination of contractual obligations - only by contacting the MTS communication salon andby writing an appropriate application, the client can officially refuse to use communication services;
- contract renewal;
- getting information about all the numbers that are registered to the subscriber (of course, if a person knows them, then this is not necessary; you need to contact the department only when there is a need to find out if there are other numbers registered to him);
- writing a statement - complaints, wishes, thanks;
- receiving an order placed through the MTS online store;
- get debt data.
The above points can be attributed to the main reasons for subscribers to apply to MTS salons in St. Petersburg, the addresses and phone numbers of which can be viewed on the official resource of the operator. In addition, people often apply to purchase equipment, replenish the balance of personal accounts, clarify information about services, etc.
Can all clients go to salons?
It is conditionally possible to single out several groups of people who may be interested in the addresses of MTS salons in St. Petersburg:
- potential subscribers - those persons who want to use the services of this company (the following operations are relevant for them: purchasing SIM cards, applying for service connection, etc.);
- etc.);
- who wish to purchase equipment from MTS or other companies represented in the showcases of the sales and service salon.
Both individuals and corporate clients can receive a "face-to-face" consultation. However, not all salons accept the second category - it is first recommended to clarify whether operations are carried out in the selected office on corporate tariff accounts or if you need to look for other addresses of MTS salons in St. Petersburg.
What documents do I need to bring with me?
It is recommended to have an ID with you. In particular, this applies to situations where the office is contacted to perform registration actions (concluding an agreement, terminating it, reissuing a new SIM card, replacing a lost or other format, etc.), clarifying information on write-offs (ordering details, including number) and other data relating to a particular number. Please note that you can get information by a number that is registered to another person only if you have such a document as a power of attorney. And we are talking about a real legal document (having the signature of a notary).
Where can I find the addresses of MTS stores in St. Petersburg?
As sources for clarifying information about the addresses of the salons of the previously mentioned telecom operator and service provider, the following can be used:
- official website of the operator for a specific region of the country;
- call center.
On the official web resource of the red and white operator, you cantime to get acquainted with the list of all offices, to clarify the opening hours of MTS salons in St. Petersburg. Before you start browsing, you should make sure that the region for which you want to get data is indicated at the top of the site.
For each salon, data such as:
- address (viewable on map);
- opening hours (salons open until 21-22h);
- possibility of cashless payment;
- possibility to receive an order placed through the online store.
In addition, you can use the function of viewing the addresses of salons on the map, which allows you to determine which of them are closer to the subscriber. Many customers are interested in whether there is a round-the-clock MTS salon in St. Petersburg? At the moment, there are no salons with such an operating mode no - offices are available until 22.00.
Other ways to get help
If it is not possible to visit the salon and the issue can be resolved remotely, it is recommended to use a number of other options for obtaining information on your personal account:
- contact the contact center (user support service works around the clock) - a single number for calls from the MTS SIM card - 0890;
- using the capabilities of the mobile application and website (customer's personal account).
Conclusion
In this article, we talked about what questions you should contact the MTS communication salon, what documents you need to have, and also whereyou can view the data on the salons and choose the one that has the most convenient location in each case. It is recommended to clarify in advance, before visiting the salon, whether the intended operations can be performed at a particular operator's office. If it is not possible to watch it on the Internet, you should contact the MTS contact center at 0890.
