Did your cell phone turn off due to low battery, was it in airplane mode, or did it have a communication failure? It's OK. Even if for some time your number was unavailable, the Tele2 company will notify you of who tried to call during the "absence". You can not only get information about missed calls, but also find out how many calls and at what time were made on Tele2. How to activate the "Who called" service, how it works, how to set it up correctly - this is what this article will be about.
Service Description
Before talking about how the service is activated and configured, I would like to give a general description of it. “Who called” - this option appeared with the mobile operator we are considering for a long time. At the same time, the principle of its operation onthe current day remains the same. The only thing that has changed is the fee for its use. For the first time after appearing on Tele2 (we will consider how to activate the Who Called service later), the service was provided free of charge.
It is included in the basic package of services and is activated on all numbers automatically (when purchasing a Tele2 number, be sure that you will find it in the list of options connected "by default").
Service "Who called" (on "Tele2"): cost
You can check the current cost of the service for your region on the mobile operator's website by going to the appropriate section with a list of services. However, it should be noted that the connection is free of charge. There is a daily fee for the service. For example, in the Tula region it is 50 kopecks.
On the tariff plans that are used for the Internet, there is no subscription at all. pay. But for the "Black" TP line, it is included in the existing fee according to the tariff plan.
Activation on "Tele2": how to activate the "Who called" service?
There is no need to activate the service, since it is a basic option and is included in the list of services activated on the number "by default". However, if you do not receive messages about missed calls, then several options are possible:
- option has been deactivated (by user or customer support);
- Call forwarding was previously set up on the number (if there is a valid call forwarding on the number, it is impossible to use the service"Who called");
- since the service "Who called" on "Tele2" is paid, if there are no funds on the account sufficient to write off the daily payment, it is suspended.
The solutions to each situation are as follows:
- activate the option again, for this you can use the command 155331 (or use the web assistant or its equivalent - an application for mobile devices);
- restore forwarding to the Tele2 service number for the correct operation of the service (this number is individual for each region, the full list can be viewed on the operator's portal or by calling the contact center number);
- deposit funds into the account.
If the above tips did not help restore the correct operation of the service and you still do not receive notifications of missed calls, then you should contact the contact center (by number 0611) for advice.
Conclusion
In this article, we found out that the service we are considering is basic on Tele2. How to activate the "Who called" service if it is not available on the number? This can be done independently using the tools of the web account (or the functionality of the mobile application, which is its analogue) and standard USSD requests.
Also, a customer service specialist can help with setting up and activating the service: you just need to call 0611 and explain the situation.
We hope you find these tips helpful.
