A rather large number of direct owners of Samsung smartphones, after one week of using a phone of this model, faced a problem in the form of a camera breakdown. When enabled, an error occurs. Camera failure on Samsung is a fairly common occurrence, so this factor must be taken into account. More details about problems with the camera on the mentioned devices will be described below.
In order to prevent camera failure on Samsung, you are provided with 4 ways to fix this error yourself.
Method 1: Wipe Data
This method, like its other analogues, is simple and does not require anything supernatural. It consists in clearing the data, as well as freeing up the internal storage of this camera. The failure of the camera on the Samsung Grand may be due to its overflow.
The first step in this situation for you will be to restart your smartphone. First of all, you need to turn it off, and then turn it on. This procedure is simple, and the user is able to solve it independently.
Next, you need to go to the settings, and then find the application manager. As you remember, you need to find a camera. We open this application and clean up garbage, uninteresting photos and other material.
Next, you need to restart the gadget again and see if the problem with the camera is solved. If you decide, then we congratulate you, and if not, then see the next way to fix this problem.
Method number 2: cleaning the internal drive
The failure of the camera on the Samsung is bad, so it's better to fix this shortcoming as soon as possible. The second way is to clear the internal storage of information in the "Camera" application using the Recovery method. Just like the previous method, let's look at all the details step by step.
First of all, you need to turn off your device. Next, you need to press and hold three buttons on your phone for a certain time. These buttons are:
- The button that is responsible for turning on and off.
- A button called Home.
- And the phone volume up button.
When you hold down these buttons for a few seconds, your phone will present the Android system parameters to your attention.
In order to clean your device, you need to scroll through the lines using the volume buttons. To go down, use the volume down button.
You need to find the line called Wipe cache partition. Next, your task is to restart the device.
In case the camera fails on"Samsung Grand Prime" has stopped - that's good, but if not, then you should turn to the next method.
Method number 3: file manager
This method also consists in cleaning the material, but in a different way. In this case, this method aims to remove the camera failure on the Samsung Galaxy and is as follows. We resort to using the file manager.
- The first step is to connect your device to your computer with a USB cable.
- You need to find and open the memory folder of this smartphone, and then go to the "Android" folder. There will be another folder with dates. You need it.
- There you can find the archive folder, where the cache storage of your smartphone will be. You will need to delete it.
- Experts in this case advise deleting all files from this folder, as they are completely useless on your device and only bring memory problems.
- After you complete your action, you need to restart the device. We hope this method helped you troubleshoot, if not, then go to the last method.
Method 4: Removing the alternate camera
This is the last way to help you prevent camera crash on your Samsung.
This method also involves removal, but this time the so-called alternative camera is removed.
Your task is to find allapplications that use camera services, as well as storage storage. After you find them, your task will be to remove them. After this action, be sure to restart the smartphone.
One of the above methods will certainly fix the problem with the camera, and it will continue to do its job well. If nothing helped, you must definitely contact the service center - it means that the problem is much more serious.