The MTS Contact Center, as well as a large number of different self-service services, are designed to make the process of managing a personal account, tariff and options as simple and convenient as possible for all categories of customers. Someone prefers to carefully read the terms of the services offered in a calm atmosphere, and for some reason or another, it is easier to call the MTS contact center and talk to a live person who will explain everything.
What might you need?
In fact, you need to contact your operator at least once every six months. The mobile communication market is now such that customers are constantly offered new and more favorable terms of cooperation: tariffs, services, gifts and bonuses. But automatically the transition to them does not occur, in order to save money, you will have to check from time to time if something has appeared that can make spending on communications more rational. After all, you can save a lot by finding suitable conditions for cooperation.
Why call?
It happens in lifedifferent situations, and sometimes you need to urgently establish contact with your mobile operator in order to discuss certain issues, connect or disconnect services, or take some other action. In this case, it is not necessary to call the contact center. MTS, for example, makes it possible, if you have access to the network, to use the "Internet Assistant", with which you can solve most of the problems that arise in a few minutes. In your personal account on the operator's website, you can easily and quickly get call details, change your tariff plan, activate the necessary services and disable unnecessary ones.
Also, if you don't have internet access, you can usually use the "mobile assistant" by calling 111 from your phone. The automatic system will tell you which services and how you can use them. You can also get access to managing your account through payment terminals, via SMS messages or by installing a special application.
Many operators have similar services, and MTS is no exception. True, as a rule, the list of services available through self-service systems is rather limited. Sometimes there is simply no time to understand how it works, there is no access to the network or the ability to use these services. In the end, there are certain categories of people who are easier to call and talk to the operator. It is they who call the MTS contact center.
In Russia
Main number to be remembered by this operator's customers while inwithin the territory of the Russian Federation, Ukraine and Belarus, - 0890. This combination of numbers, dialed on any phone connected to the MTS network, will display the caller in the autoinformer menu, with which you can find a solution to all the most common problems. A call to this number is absolutely free for MTS subscribers, so there is no need to worry at your own expense.
Also, at any time, you can express a desire to talk to a living person in order to consult on any issues. From city phones, as well as devices connected to the network of other operators, you can dial one more MTS contact center number - 8-800-250-0890 - the call will also be free.
Abroad
While on vacation, business trip or just abroad, you can suddenly find some problems - this happens often. For example, money literally disappears from the account, or maybe roaming is not connected, and now the device does not work. What to do, especially if there is no access to the Internet? After all, calling from abroad is so expensive, after returning you can get a bill for a tidy sum!
Actually, even from abroad, you can call the MTS contact center for free. The phone number in this case will be: +7 495 766 0166. All issues will be resolved quickly, so that the impressions and memories of a trip abroad will not be overshadowed by communication problems.
