Most email service users are quite happy with the standard web client that their service provider offers them. Actually, it is in this form that this mail service is used most often, but this is not because it is so convenient, but because people simply do not know where to find an alternative and how to configure mail reception in third-party programs. If email is your work tool, then you probably won't be able to do without an advanced email client that would replace the web interface. In this material, we will analyze how to create a mailbox on the Mail.ru domain and configure Mail.ru mail (IMAP) for various client programs, including Outlook and Apple Mail. Here we will analyze the main errors that arise when working with the mail service in general and with third-party mail clients in particular.
Box registration
You can register a Mail.ru email address on the official website of the service.
When registering, you must fill in a number of required fields with personal data:
- Name - you can specify any, despite the requirement to enter a real name.
- Last name - you can specify any.
- Mailbox - you must specify a nickname, but the mail will offer it itself.
- Password - you must specify a complex password using special characters.
There are other fields, but they are optional.
IMAP protocol
This protocol is the most optimal and convenient for working with e-mail and is supported by all popular mail services. In addition, storing mail in the cloud has a positive effect on security and reliability (letters will definitely not be lost and will always be available on different devices).
Proper configuration of Mail.ru via the IMAP protocol requires knowledge of certain data to provide access to the mailbox:
- The email address (box name/email adress) is the full name of your mailbox, followed by the @ dog icon and the domain name.
- Next, specify the server for incoming IMAP mail - in our case, imap.mail.ru.
- Outgoing mail is sent from the SMTP server - in our case, the smtp.mail.ru server is installed
- Password - currently used password (to access the mailbox).
- Then you should enter the port for the IMAP server (choose port 993, and as the encryption protocol SSL / TSL).
Outlook
Setting up Mail.ru (IMAP) for the Microsoft client varies depending on which version you are using. In the 2016 version, you need:
- Go to the File menu in the upper left corner.
- Nextgo to the "Details" submenu.
- Then click "Add account".
- You will be prompted to select one of the setting modes (manual or automatic), you must select manual and enter all the data above.
- Username, email address, current password.
- Next, select the IMAP account type and specify the appropriate servers.
- After you should open "Advanced Settings".
- Select the "Advanced" submenu and enter port 993 in the IMAP server field.
Then you just need to save the changes and the mailbox will work.
The Bat
Configuring Mail.ru (IMAP) in this client is carried out using the built-in utility interface, which offers step-by-step data entry.
You need to add a new box, to do this you need:
- In the top panel of the interface, click on the "Box" button and select the "New mailbox" submenu.
- Specify any name of your choice, for example "Work Mail".
- The next settings screen requires you to enter your full name, email address, and organization.
- On the next settings screen, you need to specify the IMAP server details - imap.mail.ru.
- On the final settings screen, you must enter your email address and password to enter it.
For further configuration, go to "Mailbox Properties" and specify the IMAP port 993, and the SMTP port 465.
Apple Mail
Configuring Mail.ru (IMAP) on macOS is carried out at the system settings level, or through the built-in Mail program.
To set up via the Mail app, do the following:
- Open the Mail app itself.
- Select "File" in the top menu.
- Select the "Add account" submenu.
As with The Bat, Apple's client offers step-by-step configuration.
In the first window you will be prompted to enter the basic data for the box:
- Your name (any name of your choice, it should not be associated with a mailbox).
- E-mail address (full address with @ and domain).
- Password (used when registering on the mail.ru site).
The program will perform further settings automatically, but errors may occur, and then the program will prompt you to enter additional data.
- Server type - select IMAP.
- Description - the name of the mailbox (any, at the user's choice).
- Server where incoming mail will be sent – imap.mail.ru.
- Password - the password used when registering on the mail.ru website.
The second manual setup page will follow.
- Server where your letters will be sent from – you need to specify the smtp.mail.ru server (attention, you must also check the box next to the option “Use only this server”, as well as opposite the option “Use authentication”).
- Username - here you need to enter the fullemail address, along with @ and domain.
- Password is the same password that was entered in the previous window.
After the performed operations, the program will offer to check all the data again and create a new mailbox.
After a new box has been added to the list of boxes in the program, you need to change the port in the settings. For this you need:
- Open Mail preferences.
- Select the "Accounts" submenu.
- In this submenu, find the "Outgoing mail server" item and select the "Change SMTP server list" sub-item from the drop-down menu.
- Next, you need to check the box next to the option "Use an arbitrary port" and enter port 465 there.
- Next, check the "Use SSL" option.
Mail for iOS
Setting up Mail.ru (IMAP) in iOS is done in the same way as in macOS, through the system settings. To add a new mailbox you need:
- Go to Settings - Mail.
- Open the list of accounts and click on the "Add account" button.
- From the list of suggested domains, select "Other".
- Next, you must specify the basic user data (name, email address, password).
- Then you should click on the "Next" button, and the program will complete the setup itself.
You will have to specify the server and ports manually, for this you should:
- Click on the name of the newly created mailbox.
- Open mail settingsbox.
- In the SMTP item, you must specify smtp.mail.ru.
- In the IMAP item, you must specify imap.mail.ru.
- In the SMTP settings, check the box next to the "Use SSL" option and enter port 465.
Mail for Android
First of all, you should decide which mail client is installed in the system. This guide provides instructions for setting up a standard client for Android. Mail.ru (IMAP) is configured manually. To add a new mailbox you need:
- Open the Email app.
- Enter your mailbox details (full address with @ with domain and password used during registration).
- Then tap the Manual key.
Select IMAP server type.
An additional menu will appear, you will need to enter data for the server with incoming mail:
- IMAP server - imap.mail.ru.
- Security protocol - SSL/TSL.
- You must also change the port to 993 and click Next.
An additional menu will appear where you will need to enter server data with outgoing mail:
- SMTP server – smtp.mail.ru.
- Security protocol - SSL/TSL.
- You should also enter the port number 465 and click the "Finish" button.
Official client
In order not to bother with setting up Mail.ru (IMAP) for third-party clients, you can download the official application, which is available for download from all majorapp stores, including the AppStore and Google Play. An important advantage of these applications is that there is no need to manually enter server data. All you need to know is the password (the one that was used during registration) and the email address (the application will automatically substitute the domain). Moreover, the registration process itself can be completed in a mobile application without resorting to using the website. The application interface is pre-designed for maximum convenience for those who use mail.ru mail. If the user has boxes in other services, then you can add them directly to the same application, and all correspondence will come to one program. As far as desktops and laptops are concerned, the developers have nothing to offer other than a web client.
Possible errors
As with any email service, and software in general, problems can arise. The same goes for setting up Mail.ru (IMAP) for third-party email clients.
- Error 550 Message sending for this account is disabled - the problem is solved by changing the password for the mailbox.
- Error Mailbox Full (Box full) - from the name it is clear that the problem arose due to the fact that the mailbox is full. You need to wait a while or clear your inbox.
- Error User not found (User not found) - a similar error appears if the addressee is not registered inMail.ru database. In this case, you need to check the recipient's address again or otherwise contact him.
- Error No such message, only 1000 messages in maildrop (There is no such message, only 1000 messages in the mail) - an error occurs when trying to load correspondence into a third-party email client. To fix it, you need to open your email inbox through a web browser and delete the oldest email from it, and then try to upload them again using a third-party email client.
- Error We do not accept mail from dynamic IP (We do not accept mail from mailboxes with a dynamic IP address) - the problem occurs due to an incorrectly configured PTR (it looks like an entry for dynamic IP addresses). Because of the dominance of spam, Mail.ru management had to block such addresses. Only the provider can fix the problem by changing the PTR.
- Error 550 Spam message discarded/rejected - this error means that the message was blocked by the spam filter. Only the support service can solve the problem.
- Error Access to this account is disabled - most likely the mailbox you are trying to send an email to has been deleted as it has not been used for a long time.
