Recently bought a brand new mobile phone and immediately decided to call and tell all your friends about the successful purchase? But here's the bad luck, as soon as the interlocutor picked up the phone, interference, clicking began to be heard from the speakers of the device, and the caller's voice was practically inaudible? Don't despair, this article will help you solve this situation.
What causes interference?
The reasons that lead to malfunctions in the operation of a mobile device are quite numerous and varied. The situations due to which you cannot hear the other person on the phone are:
- incorrect device volume settings, your device may be set to the minimum sound playback volume in the earpieces;
- the sound passages of the phone are clogged. Anything can clog them, such as dust;
- the speaker coil is shorted or burnt.
For all of the above reasons, it may be very difficult for you to hear the interlocutor,but the voice will sound.
How to solve the above problems?
If the phone is not configured correctly, you just need to increase the volume of the conversational speakers. This method is the easiest.
If the passages through which the sound goes are clogged, then opening the case of a mobile phone or smartphone, thoroughly cleaning it and, if necessary, replacing worn parts will help. Fixing the problem is not as simple as turning up the volume, so if you are not skilled enough in solving such issues, it is better to take the phone to a service center.
If the speaker coil is out of order, then it is only necessary to completely replace the defective part. Without experience in this type of repair work, it is better not to take on this matter, entrust the repair to an experienced specialist.
And if there is no sound at all?
If you can’t hear the other person on the phone completely, then there are several culprits for the problem:
- there was a break in the cable or its contact, which is responsible for the sound of the speaker, or its coil is torn;
- if the phone fell, then one of the reasons why the interlocutor may not be heard on the phone is a break in the main board of the mobile phone or smartphone;
- the microcircuit or elements that ensure stable uninterrupted operation of the phone may fail.
In all these cases, you just need to seek help from the master.
Can't hear sound on Samsung phoneGalaxy
This model of smartphones is very popular and quickly sold out in stores. What to do if you bought this model, and the question arose why you can’t hear the interlocutor on the Samsung Galaxy phone?
One of the reasons for the poor performance of the device may be a software failure. An option to fix the phone can be a complete reset of all data to factory settings. During this process, all information contained on the smartphone will be erased, including the application that disrupts its normal operation.
Also, the reason may lie in the microphone of the device. In order to understand what is happening with it and how to fix the accessory, you should come to the service center and show the master the faulty mobile phone.
If at school you got fives in computer science and understand firmware, then one of the options for solving the question of why you can’t hear the interlocutor on your Samsung phone is to reflash the device. But this must be done with great care: there is a considerable risk of making a mistake and getting a lifeless brick instead of a normally working mobile phone. If you are not sure, it is better not to experiment, but to ask the services of a qualified programmer who understands such things.
So, we figured out the question of why the interlocutor on the phone may not be heard. Of course, the article shows only the most common types of breakdowns and the same popular ways to fix the device. But in most cases the informationgleaned from this material can be very useful. Remember one thing - if you do not know how to fix the device, contact the service center, because this will not affect the warranty of the device, and you can easily return the faulty phone back to the store.