The Tele2 operator offers its customers a number of convenient tools for number management, including: a personal account, a mobile application that is its analogue and optimized for smartphone and tablet screens, USSD service. However, sometimes it is not possible to clarify the situation on your own, and the help of a contact center specialist is required. Here the question arises of how to call the Tele2 operator.
Nizhny Novgorod is one of the cities in the country where the mentioned company provides communication services, and subscribers also need to receive qualified support. In the current article, we will talk about how you can contact the Nizhny Novgorod Region consultation line.
Single operator contacts
In fact, the number of the Tele 2 operator in Nizhny Novgorod is no different from the one that canbe used by residents of other regions of the country. The fact is that the operator provides a single number for customers to contact. You can call on it for free from Tele2 SIM cards - 611. At the same time, it does not matter at all in which area the SIM card was purchased and registered. The call for all customers, from any area of the country, will be free.
Another number that owners of SIM cards of an alternative operator need to remember is 88005550611. It can be used in cases where it is not possible to call the contact center from the Tele2 number. After dialing, the person will hear a greeting from the automatic system, and will also be able to use the voice menu to obtain the necessary information.
Both from a landline phone and from a mobile phone at 8800, you can contact the Tele2 contact center for free. How to call the operator if the owner of the number is abroad? We will talk about this later.
Contacts for residents of the Nizhny Novgorod region
How to call the Tele2 operator (Nizhny Novgorod) in another way? There are also different contact center numbers for each region that has an alternate carrier service. For the Nizhny Novgorod region, this is (831) 2-911-611. Call center specialists will also advise on existing issues and provide the necessary information to customers. At the same time, please note that, unlike the phones indicated in the previous section of the article, calls to this number are charged according to the conditions of the main TP. Therefore, it is recommended to call the free line at 611.
Roaming call center number
When outside their area, the subscriber can also call the operator's service department and clarify some questions. If we are talking about roaming within the country, then you should use the number 88005550611. For international roaming (outside the country), this treatment option can be excluded, since it only works within Russia. What to do if you need a Tele2 support service? How to call the operator?
All customers are recommended to have the number 7 951 5200611 in the phone book of their mobile gadget. It is when calling to it from international roaming that funds will not be withdrawn from the account.
Other means of communication with the operator
We have already written about how to call the Tele2 operator (Nizhny Novgorod). In this section, I would like to tell you more about what other customer support tools exist. There are three additional channels of counseling:
- Forum. By writing your question on the operator's Internet site, you can quickly get the necessary data. Of course, if we are talking about some personal data, then it is better to ask yourself how to call the Tele2 operator (Nizhny Novgorod).
- E-mail. You can send a question, wishes or complaint to the e-mail box [email protected]. For prompt information, please provide as much information as possible, specifying the owner's detailsnumber (when you first contact, it will be enough to write your full name and the number itself) and state the essence of the issue in detail.
Sometimes it is necessary to send a complaint to Tele2. How to call the operator in this case? You can use all the same contacts that have already been given in the article, or contact the company's employees through the "Welcome Complain" feedback form. Here you need to indicate the region, some information about yourself, indicate whether the person is an active subscriber, select the category of the complaint and describe its essence
Conclusion
In this article, we talked about how to call the Tele2 operator (Nizhny Novgorod), and also provided other dialing options that all subscribers of an alternative telecom operator can use. In addition to contacting the contact center staff by phone, it is possible to receive online support via e-mail. It is recommended to save information about the operator's contacts in the memory of your gadget.
