Regularly, mobile phone owners think about how beneficial the number service conditions that they currently have? Is it possible to choose a better offer and switch to another Tele2 tariff or connect an option to reduce the cost, for example, Internet services?
To get acquainted with the current number service options, it is recommended to use the operator's website, which describes tariff plans and services in full and in detail. Moreover, you can find information for any region of the country where the Tele2 operator provides communication services.
How does the tariff for Tele2 change after choosing the appropriate service option? This will be discussed in the current article.
Options for changing the tariff
After the subscriber decides on the tariff plan he would likeuse on his number, he will have to perform an action to connect it. Changing the tariff on Tele2 can be done in several ways, we will describe them in detail below:
- via a mobile device (setting a short command, My Tele2 mobile application, calling a service number);
- through your personal account (here you should select the appropriate team, read the list of available options and make a change; similar functionality is available through the mobile application);
- through an employee of the contact center (you must specify the data of the owner of the SIM card).
You can switch to another Tele2 tariff using any of the above methods. At the same time, it is somewhat easier to do this via the Internet (personal account, mobile application), because here you just need to click on the desired option.
Of course, switching via smartphone to another tariff without using the Internet is also not a difficult task. However, here you need to know which short command you need to enter to connect.
There is a short service number for changing the TP - 630. By calling it, the subscriber can listen to an overview of the tariff plan and activate it at will.
Purchasing a SIM card
How to activate the tariff for "Tele2" if there is no SIM card of this operator? In this case, you need to purchase it. A potential client of an alternative operator has the opportunity to connect an existing number of any other mobile operator.
That is, if a person now uses the services of the Megafon operator, for example, then he does not have to give up the current number at all. You must contact the Tele2 office and write an application for the transition to this operator. The purchase of SIM cards can be carried out both through salons and points of sale, and through an online store.
Why can't I change my tariff?
Among the common reasons for the impossibility of changing the TP, the following can be distinguished:
- Not enough money in the account. This issue must be approached carefully, because the transition to a tariff plan may be paid. At the same time, the first tariff change is guaranteed to be free of charge.
- The selected tariff is not available to the subscriber: the selected tariff is archived, unavailable for connection in the current region, switching from the current operator's tariff is not possible.
TP options from Tele2
Tariffs Moscow and the Moscow region are different from other regions. This must always be taken into account. In order not to encounter the second reason that was given above and switch to another Tele2 tariff, you need to visit the operator's website, select your region at the top of the site and familiarize yourself with all the available offers. Several options are available for the Moscow region:
- Series TP "Black": the "youngest" tariff here costs 199 rubles and provides two hundred minutes and test messages per month, it also provides traffic - two gigabytes within one billing period.
- TP"Internet for devices" - the tariff is positioned without a subscription fee, with a single cost of minutes and SMS - 1.80 rubles, while the option is enabled by default, which provides seven gigabytes of traffic for 299 rubles per month.
- TP "Orange" - an offer for those who do not want to pay a subscription. fee - it is absent here; the cost of services is the same - 1.50 rubles. for one SMS, a minute of conversation and a megabyte of traffic.
If you can't change the tariff yourself, what should you do?
If you can’t switch to another Tele2 tariff on your own, do you encounter difficulties or have some questions? You can always contact the contact center and get the necessary information. A single number for all customers 611 - you can call it for free, provided that the call is made from the SIM card of this operator.
In other cases (when calling from a landline phone or a SIM card of another operator), dial 8-800-555-0611. You can also send an appeal by e-mail. However, here the waiting time for a response may take several days, while by phone you can quickly get the necessary data.
