Probably, for a single user of Android devices it is not news that sometimes when downloading or updating an application from the Google Play service (aka "Market") built into the system, the system suddenly, for no reason gives the message "Failed to download the application due to error 492 Play Market". The situation is quite common, and now we will look at how to deal with it.
What does error 492 mean in the Play Market?
Before discussing how to fix such a problem, you should understand the nature of the failure itself. The fact is that this error very much resembles a similar failure, in which a similar message is issued, only instead of the number 492, the code 905 is indicated.
In both cases, error 492 Play Market means the inability to download or update the application, and not even due to lack of communication or lack of space oninternal flash drive or external SD card. Let's try to figure out the reasons that cause such a failure.
Causes of failures
As already mentioned, Play Market failure 905 and error 492 are very similar. But if the first one is more related to updates of the service itself (installed updates with “bugs”), then the second one is called due to the full filling of the cache (the section where temporary files are stored to speed up access to the service), the use of damaged memory cards, and incorrect user identification when service login.
In principle, those who know how to fix error 905 will also cope with the problem we are considering, because similar solutions apply to failures with code 492 in most cases. In this case, the gadget does not need to be connected to a computer and perform some ingenious actions. A few simple operations on the device itself are enough.
Error 492 Play Market: how to fix the simplest ways
As for troubleshooting, the first thing to do if you encounter a download or update error is to simply log out of the service, restart your device, and then try to download the necessary information again. But this does not help in all cases, and the error 492 Play Market appears again.
As already mentioned, cache overflow must be taken into account. To clean it, go to the settings, and then select the applications section and the menu for managing them. Here, first of all, you need to find the Play Market service itself, enter it and use the buttons to clear the cache anddeleting data. In addition, exactly the same steps must be performed with all Google services that are installed on a smartphone or tablet. After that, again, it is advisable to turn off and turn on the device again and try to download or update the application you are looking for.
Deleting account
In some cases, error 492 Play Market may also occur due to incorrect user identification when entering the service. True, most often it appears on devices with unofficial custom firmware installed, after which the Android system itself malfunctions. In this case, you can try to delete the existing "account", and then enter the service using a new one.
To do this, we again use the settings section, where you need to find the "Accounts" menu, select your Google account there (with Gmail confirmation) and click the delete account button below. Now it is advisable to reboot the system and try to enter the service.
Here you will be offered two options: either create a new account or use an existing one. It is up to everyone to decide which option to choose, but it is better to enter the registration data you already have, and then proceed to download or update applications and services.
Reset and Hard Reset
If this option does not help, you should restore the factory default settings or do the so-called Hard Reset.
In the first case, use the reset menu located in the settings section. At the same time, in order not to lose important data, it is advisable to check the box next to the backup copy item (as they say, you never know). Now it remains to reboot the device, after which we get a pristine device.
If the software method does not help, you can perform a Hard Reset ("hard reset", or "forced reset"). To do this, turn off the device, and then hold down the volume up key. While holding it, press the power button. As soon as a recumbent robot appears on the screen, release the volume button and go to the Recovery menu. Here you need to select the Wipe Data / Factory Reset item, then press the power button, and in the next window use the Yes-Wipe all user data item and press the power button again. When the process is completely completed, use the volume keys when moving up or down to select the reboot line (Reboot). Upon further start, the factory settings will be restored.
Conclusion
These are the causes and methods for eliminating error 492. As you can see, failures in the Play Market service with codes 492 and 905 are very similar, although they have a different origin. But they are eliminated, in general, in exactly the same way.
Here we did not consider the situation with damage to the memory card. It seems that without this it is clear that the card must either be checked for operability when connected to a computer via an adapter (card reader) and then its memory restored, or simply replaced with a new one.
