Russians are increasingly ordering goods from other countries, especially on popular sites such as Aliexpress, Buyincoins and Ebay. It also happens that someone has relatives or acquaintances abroad, and they send gifts or just parcels to you in Russia. Delivery of goods across the territory of our country is carried out by the Russian Post or other postal companies, and the goods are transported through the territory of the sender by local carriers. When approaching the recipient, the status of the shipment changes, which is displayed in the online package tracking service. In the article we will tell you what the status "export from the country of departure" and all the others means, as well as what to do if the package is lost or "stuck" somewhere.
Through what services you can track postal items
The most widespread and popular service was created by the Russian Post, it is called "Russian Post. Tracking mail". There you need to enter the identification number of the parcel and confirm that you are not a robot. The system will show where the package is currently located. But, unfortunately, recently on the same "Aliexpress" the numbers of departures began to be issued in such a way that it is impossible to track them through the website of the Russian Post. Instead, you can use others.
So, there are sites for tracking goods from China, because there are a very large number of parcels from there now. It is called Track24 and is located on the site of the same name, there are also 17track and ALITRACK. The last 3 do not request a check for a robot, but immediately look for the location of the parcel by the entered mailing number. The 17track service also shows the approximate date of arrival at the recipient's post office.
If the product disappeared from the tracking service or hung somewhere at one point for a long time, then it is possible that they forgot to add it to the program and you will no longer be able to track its movement until a notification arrives from the mail that that the package has been delivered. In this case, you can write to the seller, attaching a screen from the Russian Post. Postal Tracking service or any other where the problem is shown. At the end of the delivery period, the seller with your consentor you yourself can extend the delivery time or return the money for obvious reasons. Money is usually returned quickly (within 3-5 days) to the card or account from which the payment was made, although not the first time. Sometimes the seller has to write several times to get the money back, or even contact the support service, because the seller does not get in touch. It also happens that the money is returned or the goods are ordered again, and the one that was lost comes.
Preparing for shipping
This means that a package consisting of one or more items is being assembled or already completed and is being prepared for shipment. The preparation process also includes paperwork and labeling of parcels. Also at this stage, the seller checks whether the payment for the purchase has been made and passed.
Export from country of origin
This is the second status that the package acquires during transportation, unless otherwise provided by the seller or the transport company. "Export from the country of departure" literally means export from that country. This means that the parcel has a long delivery path ahead.
The time that is given for the delivery of goods to the buyer usually starts from the status "export from the country of origin". How long to wait for a parcel is often written when placing an order: some goods arrive within 30 days, and some within 90. Therefore, you should carefully read the delivery conditions when placing and subsequent payment for the order. If the parcelsends your friend from another country, then wait much less, these usually reach 10-20 days.
Arrival at destination country
When the export from the country of origin is completed, i.e. the goods have left the country of the seller and crossed the border, the status of the parcel changes. There can be 2 options here: either the goods immediately appear in the capital's sorting center, or they will be located in the border, but already Russian city, next to the border that it crossed. One way or another, it will have the status "arrived in the territory of the Russian Federation" or "imported to the country of destination" in the tracking services.
Arrive at sorting center
Sorting centers are huge premises in a large city, into which parcels and letters fall for their further distribution and sending to smaller points or to regional post offices. When a product is exported from the country of origin, it is already determined where it will go next, to which city, sorting center and post office.
Parcels are processed automatically in the sorting center, because manually processing a huge number of boxes and packages is almost impossible, so it is important that the index is written correctly (the address is not read here), otherwise the package will go to another place.
Arrive at the pickup point
When the purchased product has passed all the stages of transportation, it goes to the post office closest to the buyer. Within a few days, postal employees write out a receipt and bringrecipient in the mailbox. If the addressee does not arrive within a week, a second notice is issued. A parcel that has lain unclaimed for a month is sent back.
If a person tracked the parcel through online services and saw that it was in place, he may not wait for a notification, but come to the post office with the departure number and, calling it and presenting a passport, receive a box with the purchased goods.
If he missed all the notifications and did not follow the status for a long time, then when trying to understand where the package is, he can see the status "export from the country of departure" again, but now this country will be Russia, which means the purchase went back. Only a dialogue with the seller will help here, he can stop the return shipment or send the goods again. But not all sellers agree to this, so if you are waiting for a package from abroad, do not rely on notifications from the post office, but check the location of the goods yourself.
