Goods.ru: customer reviews of the online store, rating

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Goods.ru: customer reviews of the online store, rating
Goods.ru: customer reviews of the online store, rating
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Online stores have made life much easier: now, to buy goods, it is not necessary to go to the store, and queues are out of the question. Until recently, one could not even dream of an analogue of the usual online shopping centers, so it was impossible to buy household goods, gifts, and household appliances on the Internet in one place. However, everything changed with the advent of Goods.ru, a unique platform that allows you to make online shopping even more comfortable and profitable thanks to a whole system of special offers and cashback up to 50%. What are the reviews about Goods.ru?

goods ru employee reviews
goods ru employee reviews

Guarding comfort

The Goods.ru site is a marketplace, in other words, an aggregator where goods from various online stores are collected. Here you can find almost everything: from children's things to household appliances and electronics. At the same time, the assortment is constantly expanding and offers new positions: both repair tools and products foranimals.

A distinctive feature of the site is a user-friendly interface, which allows you not to waste time searching for the right product, but to find everything in the shortest possible time. The main page always contains current special offers and promotions. In addition, thematic selections, for example, gifts, regularly appear on the site to make the selection process even more convenient and fast. This is what the numerous reviews about the Goods.ru store focus on.

What is its novelty?

Unlike the usual online stores, Goods is a marketplace or aggregator. In other words, it combines offers from various stores, helping you compare prices and find the best solution. In this case, all purchases are actually made on one page. This means that the buyer no longer needs to visit a lot of different sites to find what they need and immediately order.

In terms of functionality, this service can be compared with aggregators for the sale of air tickets or hotel reservations. But in fact, Goods.ru is most similar to the well-known Amazon.

goods sale moll2 en reviews
goods sale moll2 en reviews

All at once

Regardless of the composition of the future order, Goods.ru made sure that all goods arrive at the same time. You can pay for purchases in any convenient way: either immediately on the site, or upon delivery by courier. It is impossible not to mention unique promotions from the site: when ordering goods before a certain date from 1000 rubles, delivery will cost only 1 ruble, provided that the goods need to be deliveredin Moscow or up to 50 km from Moscow Ring Road.

Thanks to Goods.ru, you can find incredibly profitable offers: the site makes it possible to compare prices from different sites, and if the buyer finds a better offer, the administration reduces the cost.

Despite the fact that the site has existed not so long ago, since 2017, it has already established itself as a reliable and high-quality supplier, and deservedly so. Reviews about the online store Goods.ru highlight the following positive qualities:

  • Assortment. The presented assortment pleasantly surprises with its diversity and is constantly expanding.
  • Prices. The site offers the best prices, in addition, various discounts and promotions are constantly held.
  • Geography. It is planned that soon any product can be delivered throughout the country. Currently, delivery is carried out only within Moscow and the Moscow region.
  • Quality. All presented goods are quality tested and have all the necessary certificates for compliance with technical standards.
  • Convenience. Placing an order is very simple, thanks to the clear interface of the site. Some positive features of the pages are detailed below.
  • Flexible return policy. While maintaining the presentation, the order can be returned within 14 days.

As follows from the feedback from employees, Goods.ru is proud of all the results achieved, but continues its own development. Currently, there are branches in Moscow and the region, and the service is working to expand its presence. In addition, the companyEverything is done to improve the level of service. According to Goods.ru store reviews, the service often exceeds the wildest expectations of customers.

This is not surprising and understandable. After all, the main goal of any store is a customer who returns, because he is satisfied with the quality of services and knows for sure that he can find everything he needs at the most attractive prices with an impeccable level of service.

What explains his popularity?

Many buyers of goods in AliExpress and JD.ru are tired of incomprehensible translations, since the payment system on these sites is somewhat complicated. This is precisely what explains such a rapid gain in popularity by the Goods.ru service. Here you can make a choice of goods in the same way as on the above-mentioned well-known sites, but at the same time, all the contents of the pages are presented in Russian, and the payment system is organized easily and simply.

This is the first trading platform of this type in Russia, which is a project of the M. Video company. It is worth noting that the Goods.ru marketplace is not an online store, but a trading platform that unites many sellers, with an excellent choice and a convenient interface. At the moment, work is underway on the site to eliminate all the shortcomings, and, according to the feedback from employees about Goods.ru, all errors will be corrected in the near future. However, even now the site impresses with its size and the number of products offered. But this is only the beginning. The most pleasant thing on it is that everything, except for the names of companies that cannot be changed, is absolutely understandable, without clumsytranslation, Russian.

Website design

On Goods.ru there is no huge amount of meaningless advertising and an incomprehensible catalog, as on Chinese trading floors. At first glance, the design of the site attracts attention. Convenient, understandable, well recognizable and beautifully designed main page - the designers have tried and thought through everything to the smallest detail.

Current promotions are placed on a large banner that occupies more than half of the page. The search bar with the name of the resource is located just above the main menu. The overall look of the site makes a good impression. In the name Goods, the letters "o" are presented as pictures and change their appearance (ball, bagel, iron, etc.). According to reviews of the Goods.ru online store, this seems to be a trifle, but the mood rises.

The site menu is made horizontally, not vertically (like on Chinese sites), which allows you to search for the necessary product faster and easier. Hovering over one of the menu sections opens categories and subcategories of a certain value.

According to reviews of Goods.ru, all the benefits on the site can be found in the sections of another menu, which is located just below the main banner. There is also information about the bonus system, but more on that later.

goods ru reviews
goods ru reviews

The registration procedure on Goods.ru is very simple and will take no more than half a minute, and you do not need to confirm your account via mail. Payment rules and delivery terms are located at the bottom of the site page, and the "Basket" - as expected, inupper right corner. You should not focus on the lowercase spelling of the names of items and categories. This issue will most likely go away after beta testing.

Product range

In large marketplaces with such a great and wide range, it is extremely difficult to keep track of the goods sold. But on Goods.ru, the site itself checks the number of items included in a particular category. A very large, one might even say, a huge selection in each section. For example, several thousand cards were found for phones - impressive. But what do Goods.ru (sale moll2) reviews say?

When viewing the catalog of mobile equipment, it turns out that from about the twentieth page, and there are seventy of them, there are cards with the inscription "Out of stock", which definitely reduces the rating of Goods.ru. It turns out that only a third of the goods from the list are available on the site. But compared to other sites, the figure is off scale anyway.

Example: "Yulmart" is a popular online store, but its range is only 650 models, "Bayon" is not a competitor (much less), "Citylink" - the largest choice in the assortment on the Russian market - the main competitor. Goods.ru is on the same level with him.

Thus, we can assume high positions in the rating for Goods.ru. Customer reviews report that this number of positions makes it easy to choose the right product.

goods en customer reviews
goods en customer reviews

In addition, the creators of the project promise that by 2020The platform will cooperate with 50 thousand different partners. This allows you to approximately imagine how much goods will be present in the catalog.

Prices and payment method

As mentioned above, M. Video is the parent company of Goods.ru, and it remains to be seen where the price will be lower. To do this, you need to compare and analyze the cost of smartphones on competitor sites.

Considering the Goods.ru electronic commercial platform, we can conclude that the pricing policy here is approximately the same as that of its main competitors. Certain items (such as the Xiaomi Redmi Note 4) can be purchased at significantly lower prices. It is especially necessary to highlight the fact that such online stores, which are in priority (Citilink and M. Video), go towards the consumer with reasonable prices. Reviews about I Goods.ru also report the following. To come to this conclusion, you need to familiarize yourself with the assortment on the specified trading platform. After analyzing the cost of a particular position on Goods.ru, you must certainly take into account the following 2 points.

The client can save in the first minute of visiting the site, and this does not require the purchase of electronics for a large amount. The user only has to register on the site, as his balance is instantly replenished with 500 bonuses. They give you the opportunity to get a discount of up to 50% for your first purchase. The cashback system provides for the return of 20% of the purchase amount to the user's balance when paying online with a payment card. You can, of course, be skeptical about the bonusprogram, because it is already very attractive to the client.

The seller provides the customer with best value guarantees. If you compare the prices indicated on the sites, you will see that the iPhone SE in Citylink has a lower cost than on Goods.ru. That's what a "guarantee" is for. To do this, you need to fill out an application on the site and wait for a link to the product you are interested in at a reduced price to be sent to your e-mail. If the price suits you, you can pay for the purchase and enjoy saving your budget. The Goods.ru online store itself considers Citylink and M. Video to be its competitors. According to the creators of the platform, the functionality of the well-known international Amazon system is taken as the basis. It is planned that in the near future the system will process up to 20-30 thousand orders per day.

goods ru online store
goods ru online store

At the same time, reviews of https Goods.ru indicate that there is a limited ability to pay for goods, since the user can:

  • Pay the courier upon delivery of goods to your home.
  • On receipt, make payment by payment card.
  • Perform online payment by payment card on the website.

The seller's recommendation is to use the latter payment method, as it is more reliable (this is also confirmed by numerous reviews). Https Goods.ru uses modern 3D Secure technology, which provides maximum security for card payments on the Internet. If the issuing bank does not have this technology, the transaction may not take place, since Goods.ruwill not accept cashless payments and electronic funds.

Delivery of goods

When analyzing the site, you can find out that the consumer is offered only standard and large-sized courier delivery. There is no possibility to carry out self-pickup, which is very upsetting, since the profitability of bonuses is coming to naught. All privileges will go to cover courier services, although you will not need it. However, the seller promises soon the possibility of pickup and the fastest possible delivery. Goods.ru will deliver the goods to you only in Moscow and the Moscow region, delivery to the regions is not carried out. The price for this service will vary, depending on whether you need to leave the Moscow Ring Road. The shipping cost is as follows:

  • Standard delivery within the Moscow Ring Road will cost 249 rubles, outside the ring road (50 km) - 349 rubles
  • Large-sized will cost the client 349 rubles. within the Moscow Ring Road, and outside it (50 km) - 699 rubles

However, on the site you will not see clarifications regarding large-sized goods. To receive the parcel the next day, you need to place an order on Goods.ru before 13:00. At most, you will have to wait a couple of days. Separately, it should be noted that the client himself can determine the delivery time interval, and with this the online store fully meets.

goods ru online store reviews
goods ru online store reviews

What else does the service provide?

In addition to the above, the following is implemented on the Goods.ru website:

  • in the merchant interface, you can create storage bins,dragging goods;
  • five options for the interface of the page when buying goods, designed for various business cases;
  • there is a checkout configurator that provides the ability to arrange different delivery times for several products;
  • product catalog contains thematic collections in addition to the main filters;
  • you can quickly view photos of each product, being in the catalog itself, without opening its card;
  • best price guaranteed for each item;
  • the call center has a step-by-step interface that takes into account the operator's script;
  • in one screen there is the ability to manage bundles of various goods and a merchant.

In addition, there is also a platform configured to work with various sellers, as well as an integrated 3PL provider and a call center. The mobile version of the site is also currently available, as noted by many reviews. Goods.ru (sale moll)2 promises rapid development of functionality in the near future.

Representatives of the service specify that the site is currently operating in beta testing mode. However, this does not affect her work too much. Many features are fully available, including the "Unified Cart". This means that in one order the buyer can collect goods from different stores, as well as from different categories, and you can order everything selected in one delivery.

https goods ru reviews
https goods ru reviews

The above "Best Price Guarantee", in turn, meansthat if the buyer can find the price of the product lower than presented on the site, he will be able to make a purchase at the price he discovered.

The news also says that in the future it is planned to open an affiliate program for buyers. However, bonuses will not be awarded for inviting new customers or viewing ads, but for making purchases.

Further plans

According to representatives of Goods.ru, at this stage the main tasks are to work out all the business processes of the service, as well as assess the capacity of the site in the face of increasing traffic. Much attention is paid to the elimination of possible inaccuracies in the work.

According to experts, for the full development of all processes, a constant flow of orders, continuous feedback and constant feedback about Goods.ru from users is required. It was for this purpose that the site was opened in test mode only for residents of Moscow and the Moscow region.

Head of the RAEC/Electronic Commerce cluster, Ivan Kurguzov, says that Goods.ru has the greatest similarity not with Yandex. Market, as it seems at first glance, but with Wikimart. The expert confidently says that the site will have a successful future in the market, but it is unlikely to become dominant. This is explained by the fact that the work of Goods.ru is ensured by a strong team and established relationships with suppliers, but there is no reliable traffic generator and unification of product offers.

Kurguzov notes that the advantage is that M. Video did not move to the marketplace level, butcreated separate from itself. However, according to him, to reach the top, you need a large and strong team that has been created over the years.

The expert says that the situation may change after the entry into force of the law on commodity aggregators. Because of it, price growth was suspended on another site - Yandex. Market. It should be noted that AKIT, which includes M. Video, are active supporters of this law.

What can you see now?

New reviews of the Goods.ru website indicate that the marketplace is almost ready to use and work. How are sentences formed on it?

According to a representative of one of the largest online stores, M. Video offers cooperation on the following conditions: product announcements will be placed on behalf of the store, but the marketplace will deal with delivery and interaction with customers. About 200 such partners were attracted in the first year of the project.

crypto goods ru reviews
crypto goods ru reviews

How does the project make money if there are almost no ads on the site, and prices remain low? Everything is very simple. Partner stores pay the marketplace a certain percentage for each item sold. Taking into account the fact that all matters related to sales are handled by the service, everything turns out to be mutually beneficial. This is especially pleasing to buyers, since there is no price increase.

It is also worth noting that Goods.ru, according to the organizers, will cooperate only with trusted stores that have a valid license. This also guaranteesthe quality of the products sold, excludes various kinds of customer fraud.

Customer Reviews

From the established practice of reviews about Goods.ru, we can conclude that users are more willing to leave negative entries, commenting on their negative experience. At the moment, the site often receives negative reviews about its work sent to the site. One common complaint is the lack of organization. There are also frequent complaints about the lack of punctuality of couriers. There are times when warehouse workers send a completely different product for which the order was placed. Facts were recorded when the goods needed to be sent, but they were not available at all. At the same time, clients themselves note: you should not expect that the trading platform will work smoothly and in an organized manner if it is not yet fully open and is only undergoing beta testing.

References to the bonus system, which helps to save money and allows you to get tangible discounts, are often found in the positive reviews of Goods.ru customers. There are comments in which people are impressed with how the service staff packs the parcels with high quality.

Summing up, we should highlight the main advantages of Goods.ru:

  • The market price is below average.
  • Presence of a bonus program, a large number of discounts and promotions that will actually help you save money, for example, "Low Price Guarantee", "Delivery for one ruble".
  • Simplicity and ease of use. There is nothing superfluous in the site design.
  • Huge selection of goods. For a wide rangeGadget models can only compete with Citylink.
  • Fast delivery (package will arrive within two days, no later).

The disadvantages of an online store, according to customers, are as follows:

  • Reviews about the Goods.ru marketplace indicate that the service will deliver goods to you only if you are a resident of Moscow and the Moscow region. The site does not provide free shipping, which its competitors can boast of.
  • Extremely limited payment options - the marketplace does not accept payments via electronic payment systems.
  • Procurement management is inefficient, resulting in a lot of negative feedback.

Many Internet market experts also treat Goods.ru with distrust, even skepticism. For example, A. Avdey, one of the top managers of CIAN, said that the idea of a marketplace in Russia cannot be attributed to innovation. Many fairly large online stores have tried to bring such projects to life, but in vain. But after carefully analyzing and conducting a review, we can conclude that Goods.ru has a good opportunity to establish itself in the market. The online store approaches the buyer in a non-standard and original way, there are good marketers in the state who attract attention with interesting offers. It remains only to work on organization, eliminate some shortcomings and improve management skills, and then the marketplace can safely be the main competitor of Citylink and Ulmart.

Confusion with other stores

On the net you can find different versions of reviews about Goods.ru: Office, Crypto and so on. Is it always about the specified marketplace? If you analyze all the available information, you can see that often the reviews are written about completely different services.

We should dwell on them in more detail:

  • Reviews about Goods-24.ru. At first glance, it seems that the comments relate to the round-the-clock operation of the marketplace. But in fact, we are talking about a completely different service for the sale of household appliances. It is in no way associated with the monitored site. Items sold in this store are not listed in Goods.
  • Reviews about Crypto-Goods.ru. When trying to find information, you can go to a site that offers a sale of branded watches. That is, all these comments not only do not concern the marketplace in any way, but also affect the sale of a completely different category of goods. In this case, erroneous references to the monitored resource are often encountered.
  • Reviews about Best-Goods.ru. In this case, the confusion is the most. With this name, there is an online electronics hypermarket, the assortment of which largely coincides with Goods. However, platforms operate on different principles. If the first is an independent store with its own range of products, then the second is the above marketplace.
  • Reviews about Best-Goods.ru lp1 say that this site is also based in Moscow, but offers customers not only delivery, but also pickup of goods. In addition, this store has been open for much longer.
  • Reviews about Goods-Club.ru are also able to enter intoconfusion. At first glance, it seems that this is a service for registered customers (similar to Ikea and other brands). In addition, the description of the store on the site has a lot of similarities with the Goods pages: they offer a large selection of electronics at low prices. However, this is also a third-party service that has no connection with the marketplace. In addition to electronics, it also offers other product groups. In addition, on the main page it is noted that delivery of goods throughout Russia is available.

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