By connecting cellular services, each person expects certain costs for the phone. Sometimes it turns out that expectations are not justified - funds suddenly begin to disappear from the SIM card. How to find out what money is being withdrawn for? "Megafon" - the company on the example of which this problem will be considered. In fact, everything is not as difficult as it seems. True, you have to try. Especially if the inspector is not the owner of the SIM card.
Why funds can be debited
How to find out why the money was withdrawn from MegaFon? There is no unequivocal answer to this kind of question and cannot be. This is due to the fact that money from SIM cards can be debited for various reasons.
Usually there are:
- implementation of sending SMS and MMS;
- calls;
- accessing the Internet using a mobile connection;
- infecting your phone with viruses and spyware;
- using paid subscriptions;
- payment for the tariff plan.
Reallyeverything is easier than it seems. Just like that, funds from the phone will not go anywhere. And each person will be able to figure out what exactly he has to pay for. How to fix the situation - too.
Company visit
Why does "Megafon" withdraw money from the "sim card"? The exact answer can be obtained from the mobile operator. In our case, in the Megafon office.
The client must take a passport or other personal identification with him, and then come to any MegaFon service point. Further, the citizen is recommended to request details of the account, as well as ask a question from the category "Why are they taking money from me?"
After a little checking and printing out the details of account transactions, a person will be able to understand what is the matter. A distinctive feature of this technique is that customers can immediately solve the problem with the help of MegaFon employees. True, such a technique is not in great demand - it takes a lot of time and effort.
Personal account
How can I find out what the money is being withdrawn for? Megafon is an ordinary company offering mobile communications and Internet access. And just like that, they don’t take money from customers, it’s simply illegal.
You can check the withdrawal of funds through the "Personal Account" on the operator's website. Recommended for this:
- Register on the Megafon website. It's better to do it in advance, thenthere will definitely be no problems.
- Log in to your personal account using your login.
- Open the SIM account control panel.
- Go to "Services"-"Services, subscriptions, …".
- Select the "Detail" option, if available. Otherwise, as a rule, information about connected subscriptions and paid services appears on the screen.
After examining the corresponding list or ordering the details of the account, the user will be able to see where his money goes from the SIM card. If necessary, in the "Personal Account" you can disable the corresponding subscriptions and paid services. Then they will no longer be charged for them.
Via mobile app
Would you like to check why the money was withdrawn from MegaFon? Some use the Service Guide application for such an undertaking. This is the official program from the mentioned mobile operator.
Usually, this utility is automatically installed on a smartphone when using a Megafon SIM card. If this does not happen, you should independently initialize it.
Next, you will have to act in exactly the same way as with the "Personal Account". The user must open the program, select the "Services" parameter there, and then find and order "Invoice Detailing".
Important: the mentioned company usually charges money for the details of transactions. Payment can be from 15 to 100 rubles. For more accurate data, it is better to find out in yourregion.
Call Center
How to find out why money was withdrawn from Megafon? It all depends, as a rule, on the personal preferences of each client. People themselves choose how to clarify information about the movement of money on the SIM card.
Some prefer to call the operator in the call center, getting a detailed answer to the question asked there. And our case is no exception.
To find out why the money disappeared from the SIM card, it is recommended to do the following:
- Call 0500 from a mobile phone.
- Wait for the caller to be answered. You need to be patient, the "live" operator will not work right away.
- Report your problem, then give your mobile phone number.
- Help the call center worker identify the caller. Usually for this they are asked to give passport data. The relevant information will not be distributed to third parties.
All that's left now is to be patient and wait a bit. The call center employee will check the information on the SIM card, and then report it to the caller. If desired, it will be possible to immediately place an application for disabling paid services or connecting a new tariff plan. Fast, easy, convenient and free!
Function menu
Money withdrawn from Megafon's SIM card? What to do? First of all, you need to understand why this is happening. Account detailing required. Otherwise, you can make a mistake. For example, simply not having calculated with their expenses for mobile communications.
If desired, MegaFon customers can manage their SIM card using a special functional menu. To do this, just dial 105 on your phone, and then just "ring" it.
The screen will display information about all connected paid services. If necessary, they can be disabled. How to do it? You will have to follow the instructions on the smartphone display.
Last five
How can I find out what the money is being withdrawn for? Megafon, like any other operator, allows you to monitor the balance of a mobile device. For example, using the "Five last paid actions" option. With the help of it, you can find out for which five operations and how much money was debited from the SIM card account. Convenient and free!
To achieve the desired result, the client needs to do the following:
- Open dialing mode on smartphone.
- Dial 512.
- Tap on the "Call subscriber" button.
All that needs to be done now is to wait a bit. In response to the actions taken, the client will receive a message about the last five paid actions. With the help of the relevant information, it will be possible to understand where the money has gone from the SIM card. True, to disable paid services, you will have to dial separate USSD requests or contact the operator's communication salons.
Suspicions of bad faith
How can I find out what the money is being withdrawn for?Megafon is a company that, like any other, can be complained about. There is no need to be afraid of this.
If the client has suspicions about the unfair provision of cellular services, you should first request details by phone number, and then write a claim. If there is no response to them, go to court.
As a rule, things don't go to such extremes. It usually turns out that a person connected some paid service to himself, and then forgot about it. Money is debited from the SIM card account again and again, and the connected option has not been used for a long time. There is no violation of the contract between Megafon and clients under such circumstances.
Conclusion
Why was the money withdrawn from MegaFon? Now it is clear how you can refine the relevant data. This is a pretty simple problem with some simple solutions.
Mobile operators cannot hide information about the movement of money on the SIM card - this is a violation of the rights of customers. True, they may refuse to provide details if the applicant is not the official owner of the phone number. Then you will have to look for the person to whom the SIM card is issued, or try to track the movement of funds on your own, without the help of Megafon employees.
