Kyivstar operator occupies the leading place in the segment of providing mobile communication services in Ukraine. How to get through to the consultation center of this mobile operator in various ways will be described in detail in the framework of the material brought to your attention. It should be noted right away that today consultations with this operator are free for both contract subscribers and prepaid tariff plans.
Help on the Kyivstar mobile operator
One of the main and largest mobile operators in Ukraine is Kyivstar. In fact, this company was founded in 1994. But then she had the name BRIDGE. But in 1997, with the launch of second-generation mobile networks, it received its current name and has never been renamed since. Kyivstar phones at that time were quite a rarityand had the format "+38067ХХХХХХХ" (the last seven digits are the direct number of the subscriber). Now the company has been operating for 19 years and has 2G coverage almost throughout the country, and the number of its subscribers exceeds 27 million. Kyivstar phones today are,, in addition to the previously given code, the following: “+38096ХХХХХХХ”, “+38097ХХХХХХХ” and “+38098ХХХХХХХ”. Also, the numbers of the Ukrainian operator "Beeline" - "+38068ХХХХХХХ" are served in the network of this mobile operator. In 2014, Kyivstar received a license to provide communication services in 3G format. Since February 2015, the deployment of the 3rd generation mobile network in the national format has begun.
When might you need to contact an operator?
Different situations may cause the subscriber to call the customer support center of a company such as the Ukrainian operator Kyivstar. How to get through to this center will be further described in detail and step by step. The first option is financial matters. For example, your tariff plan has changed and you want to know its details. You can, of course, use the answering machine at 466 or visit the official website of the operator. But not all important points can be found in this case. Therefore, there is only one right decision - to call the customer support center. The second option is the theft or loss of the phone. In this case, it will also be difficult for you to do without the help of an appropriate specialist. Another case is the inoperability of a service. For example, you are trying to connect to the Internet,and data from the Global Web is not received. In this case, you may have incorrect settings on your mobile device. Therefore, we call the corresponding number given below and ask the operator to send the setup profile again. Another case when you need to contact the operator of the customer support center is various kinds of promotions that are offered to a strictly defined phone number. In this case, the conditions can also be clarified by the number of the customer support center.
Methods of dialing
There are only two ways to contact the Kyivstar operator. The first of them is based on the use of a special short service phone number, which can only be used on mobile devices connected to the cellular network of this operator. And the second method is universal. It allows you to make a call from any phone, including landline. But in this case, you have to use a special number that starts with 0-800. Any of these methods allows you to call the customer support center without any problems and find out the information you are interested in, which is provided by the Kyivstar operator. How to reach a support center specialist will be described later in the text.
Calling from mobile
Kyivstar operator (Ukraine) has reserved a short number specifically to support subscribers. This is 466. That is, to dial the customer support center, dial this number and thencall button. At the same time, do not forget that the mobile device must be in the Kyivstar network. Immediately after that, an answering machine will start working, following the instructions of which you can establish a connection with a “live” operator. The first voice menu will offer to receive a personal bonus (to do this, press "1") or continue dialing (in this case, press "2"). That is, press "2" on the keyboard of the mobile device. In the extended menu, select the item "Information on your number" - press "2". In this section, listen to all the information of the answering machine and press "9". After that, you must wait until the operator is free. If the call is made during rush hour and the call center is heavily loaded, it may even take 15 minutes. Well, in all other cases, it will take 1-2 minutes.
Use a landline phone
Kyivstar operator's phone number will change when calling from a landline. In this case, it is most optimal to use the number 0-800-300-466. The call, as noted earlier, is absolutely free. There is one more number - 067-466-2-466. Both in the first and in the second case, the voice menu will be the same. But in the second case, a call from a device outside the network of the Kyivstar mobile operator will be paid. Otherwise, an answering machine will be launched after the start of the call, following the instructions of which it will be possible to contact the operator and find out the information you are interested in.
Recommendations
The article lists three mainnumbers by which the Kyivstar operator provides qualified assistance to its subscribers. The easiest way to call the customer support center is to use a mobile device connected to the cellular network of this operator and dial the short number 466. In this case, both the call is free and the personal offer can be immediately recognized. But in case of loss or theft of the phone, it is more correct to use any means of communication at hand and dial the number 0-800-300-466 on it. The last number 067-466-0-466 is practically not used. It was left only as a legacy from those times when short numbers did not work for the operator. Since there are no problems with this now, there is not much point in using it. He was replaced by the short number 466.
