Everyone who practices online shopping must have at least once encountered a situation where the received goods did not live up to expectations. In reality, the thing looks simpler, and the quality leaves much to be desired. In moments of such disappointment, we all understand how different things are - expectation and reality. Online shopping is a good opportunity to save time and money, but do not forget about the pitfalls generously scattered along the difficult path of the modern shopaholic.
How to avoid mistakes, save nerves and money and always have a good result? It is worth remembering a few simple rules to minimize risks. Of course, they will not give 100% guarantees, but they will significantly increase the chances of a favorable outcome.
Mindfulness is the key to success
First of all, pay close attention tosite materials. This is especially true for multi-brand department stores where you intend to shop online. Expectation and reality can not only not correspond to each other, but literally shock. Read descriptions, use dictionaries and text translation programs, delve into the meaning. Otherwise, it may turn out that the seller honestly reported poor quality or marriage, but you missed this moment due to your own inattention.
The following should alert:
- fuzzy photos of small size;
- words imitation or fake in the description;
- disproportionately low price;
- lack of sales and reviews.
In most cases, a product with this description is a fake. For example, instead of a tablet, you will get a calculator, or an eyeshadow palette will turn out to be a toy.
Seller Rating
It is not for nothing that among Internet shoppers there are a huge number of tales, memes and entire albums with photographs, which are called “Expectation and Reality”. Online shopping can be frustrating sometimes.
Pay attention to the seller's rating. It is formed on the basis of customer ratings, it is difficult to fake it. Negative marks should alert.
Can the reviews be trusted?
In our age, freelancing is a serious income for millions of people. It will not be difficult for the seller to simply buy reviews. If you see the sameenthusiastic comments written in good literary language - be skeptical. Perhaps they were left by a professional copywriter who was not a client of the seller, or maybe never made purchases on the Internet at all.
Expectation and reality (photos of real goods) is a much more informative source. You can trust reviews with photos.
Preliminary communication with the seller
How to avoid cheating? How to make sure that expectation and reality coincide? Shopping online doesn't have to be done blindly. Write to the seller, ask questions, ask for real photos. The vast majority of conscientious businessmen make contact.
Boasts
Experienced online shoppers are happy to share how they enjoyed their online shopping experience. Expectation and reality is a favorite topic of those who are passionate about foreign product sites. Read real stories, feel free to ask for advice.
What to do if the result did not live up to expectations?
But what if all measures are taken, but disappointment still befalls you? Remember the algorithm of actions.
- Check packages immediately upon receipt at the post office.
- If a marriage is found, ask the postal worker to draw up an act of refusal to receive the shipment.
- Take photos at least with your phone.
- Open a dispute on the store's website as soon as possible.
- Write a review, upload a photo marked "Expectation and reality".
Online purchases are insured by the site, your money is blocked and will not reach the seller until the shipment reaches you. If a dispute is open and the information provided indicates that the product does not match the description, the site will return them to your account as soon as the complaint is resolved.
