Many subscribers had to deal with the question of why SMS does not come. Beeline, like other mobile operators, allows you to configure text messages in the background, invisible to the client. Immediately after the SIM card is installed in the slot of the mobile gadget, the standard setting will be carried out. In the future, the subscriber will be able to adjust the parameters if SMS does not arrive at Beeline, and this is due to the device settings. However, problems with sending and receiving text messages may not always be related to the settings of your smartphone or tablet.
Why SMS does not come to Beeline: common reasons
Missing required settings in mobile device.
Disabling SMS service on the number.
Problems with mobile gadget.
Overload/failure of base stations.
The presence of a number in the black list (this is relevant when it comes to problems with sending messages to othernumbers).
Checking the status of the SMS service on the number
If you do not receive SMS ("Beeline") and do not send text messages, then you should clarify whether the corresponding service is connected to the number. It should be noted that the SMS service is activated on the SIM card by default and is included in the list of basic ones. The subscriber cannot manage it independently, disconnection and connection is made by employees of the contact center or operator's office. Thus, in order to check whether the service is valid on the number, you should call the operator at the toll-free number 0611. The specialist will check its status and inform the client. If the service is disabled, then you must ask to activate it, otherwise the client will not be able to start communicating via text messages.
Setting up the service in a mobile gadget
Also, the problem associated with the fact that SMS (Beeline) is not sent or received may arise due to the fact that the mobile device lacks the necessary settings. The settings are set in modern gadgets automatically after the SIM card is in the appropriate slot. In some cases, a failure may occur and the subscriber will have to set the parameters necessary for sending and receiving SMS on their own. How can this be done?
Go to the text message settings section and check the values specified in the following fields:
- SMS center number - + 79037011111;
- message type – Standard/Text/SMS;
- data transmission channel – GSM.
Ifinformation is different in the settings of the mobile gadget, you should correct them in accordance with the above values.
For "apple" devices, it is possible to set up an SMS center by entering a USSD request 50057672+79037011111. After dialing the current combination, you can be sure that the number in the corresponding field will be written correctly. Other parameters (type of messages, data transmission channel) should also be checked in the settings for test messages.
High load on the operator's base stations
SMS do not come to the Beeline phone at those moments when the operator's base stations are under heavy load. Such a situation can often be encountered on holidays - subscribers begin to actively use communication services to contact their relatives and friends, congratulate friends and colleagues. The owner of a SIM card of a black and yellow operator will have to wait until the peak of activity in the use of communication services passes.
Technical work
Why SMS does not come to the phone ("Beeline") - this question can be asked to a contact center specialist by calling him at 0611. It is likely that problems with communication services have arisen due to the fact that technical work is underway. In this case, the employee will inform the subscriber about this and inform the approximate time of their end.
Mobile gadget malfunction
Mobile phone breakdown or other technical failuremay also cause the inability to use the SMS service. The right way in such a situation is to check the SIM card by installing it in another telephone or tablet (with support for sending / receiving SMS). If it functions normally in another device, then the problem is definitely in the first device. Otherwise, if the situation is the same in another phone, then you should check the operability of the SIM card and make sure that the service is active on it.
Another subscriber has a blacklisted number
If SMS does not arrive ("Beeline" is the operator from whose number the message is sent) to the phone of another subscriber, then perhaps the problem is that he is blacklisted. As a rule, such a service, which allows you to refuse to receive calls from unwanted numbers, does not block text messages from the subscriber who is blacklisted. However, with the Tele2 operator, for example, by placing a person’s number on the block list, you can forget not only about incoming calls from his number, but also text messages. It is likely that the inability to send messages is connected with this.
At the same time, sending a message from a mobile device, as such, should work correctly. But the report on the delivery of this message will not be sent to the sender until his number is removed from the list of blocked or the waiting period for sending SMS expires.
Virus software
The reason for the problems with the SMS service may be the presence of viruses inoperating system of the mobile gadget. Anti-virus programs can help you deal with malicious software, which you can download through the standard market for a specific operating system.
Invalid dialing
When entering the number to send a text message to, it is easy to make a mistake, especially if it is not listed in the contact book. To make sure that such an error is excluded, and the message cannot be sent due to incorrect number entry, you should check the sequence of numbers.
Conclusion
This article discussed the topic of why SMS ("Beeline") does not come and a description of common reasons is given. In order to understand which of them is available in a particular case, you should first make sure that the service is activated on the number, there is enough money on the balance to send a message, the mobile gadget is working (for this you need to insert a SIM card into another phone - if you also send and it is not possible to receive SMS, then the problem is in the number itself). If it is not possible to determine and eliminate the cause on your own, then you need to contact the operator support line - 0611 or the sales and service office. By the way, here you can also replace the SIM card if a problem with communication services arose due to its malfunction.
