Why does Wi-Fi turn off on my phone? Causes and Solutions

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Why does Wi-Fi turn off on my phone? Causes and Solutions
Why does Wi-Fi turn off on my phone? Causes and Solutions
Anonim

Today it is impossible to imagine any apartment or office without its own Wi-Fi network. Having a router is no longer a luxury, but commonplace. But every user sooner or later faces a problem when Wi-Fi is turned off on the phone. Why is this happening? Is this a technical problem or just carelessness in use? The article will tell you about the main types of errors and how to fix them.

Connection issues

In 99% of cases, Wi-Fi connection problems are caused by the following reasons:

  • Incorrect operation of the router.
  • Wi-Fi settings errors.
  • Presence of third-party programs installed on the device.
  • Invalid phone settings.

Proper diagnosis will help solve the problem. In most cases, you can do it yourself, without resorting to the help of specialists. Slow Internet performance, for example, may indicate that there has been a network congestion, astoo many devices.

All the troubleshooting tips below will answer the question of why Wi-Fi is constantly disconnected on the phone for both Android and iOs users and other systems.

Free WiFi
Free WiFi

Setting errors

The first thing you should pay attention to is the settings of the Wi-Fi access point itself. You can check the correct operation through the menu of the router, which can be accessed through the browser. To do this, you need to know the username and password of the user, which are either written on the router itself, or, if they have already been changed, you need to find out on your own or reset the settings. Once the menu is accessed, you need to find out the wireless settings, such as:

  • Channel width (set from 5 to 40 MHz).
  • Channel selection (configured automatically, but you can choose yourself).
  • Baud rate (set to maximum).
  • Region (may be the cause of the problem, but very rarely, so it is better not to change this item).

It is recommended to check the router already at the time of purchase, as malfunctions are often detected already at this stage.

Everything is set correctly, but why does the Wi-Fi on the phone turn off? You need to move on to the next item.

Incorrect operation of the router

If using the router settings menu it was not possible to determine why the Wi-Fi is turned off on the phone, you need to check the operation of the router itself.

Indicators will prompt the user for correct operation. There are usually three orfour, depending on the model, and all of them should be on or flashing:

  • Food. On different models, the color may vary (green, blue, but not red). But it should always be on, not flashing.
  • System indicator - always flashing.
  • WAN indicator - an indicator of the availability of the Internet network.
  • WLAN indicator - shows whether the wireless network is running on the router itself.
  • After them there are LAN ports, to which a cable for wired Internet is connected. They do not affect the operation of Wi-Fi.
Wi-Fi router
Wi-Fi router

Also, the router has a power button with which you can restart the device. This trick helps many.

Presence of third-party programs installed on the device

Viruses are one of the main problems of the Internet. Because of them, Wi-Fi on the phone is periodically turned off. Why does this happen and how to avoid it? If there is a suspicion that the device has been subjected to a virus attack, it is recommended to install one of the many anti-virus programs and run a scan. The program itself will find viruses known to it and eliminate them.

Malicious virus
Malicious virus

But these security programs are often themselves a problem for Internet access. Therefore, there is no need to keep the antivirus turned on all the time.

Incorrect phone settings

If unlicensed or broken software is installed on the device, then do not be surprised that Wi-Fi is turned off. For some reason, this is on Samsung phonesthe problem occurs less frequently. Perhaps because the manufacturer fully provides devices with high-quality software. But even in this case, the user can accidentally or deliberately change the factory settings. This problem can only be solved by a complete reset to the original settings. With "native" firmware, problems with Wi-Fi are extremely rare, since it is not subject to third-party influences. But in this case, the user will lose all their data, so important information should be saved before resetting.

Reset
Reset

Wi-Fi connection problems can often be solved on your own. But physical intervention and repair can permanently damage the device. If it was not possible to determine by the available methods why Wi-Fi is turning off on the phone, you should contact the technical support centers.

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