One of the most common questions that phone users have is: "Why can't I receive SMS on my phone?" Because of what this happens, it’s hard to say right away, because there can be several reasons, starting with incorrect message settings and ending with hardware failure. In today's article, we will talk about the most common problems due to which SMS stop coming to the phone, as well as consider ways to troubleshoot possible problems.
Memory filling
The first and most common reason why SMS does not arrive on the phone is the filling of the internal memory of the device. And although modern gadgets have a sufficient amount of memory, sooner or later it still fills up, and messages simply stop coming. This problem is especially common on older models of phones and on modern ultra-budget ones.
Many people are sure that if you connect a memory card to the device, the problem will disappear, but this is not so. Messages never use external storage and are only stored in the phone's memory. Fixing the problem is actually quite simple - you need to clear the internal memory of all unnecessary garbage. You can do it yourself by deleting all old unnecessary messages, call logs and applications installed on the internal memory. But it is best to use some special application for deeper cleaning, such as SD-Maid or CCleaner Mobile.
Incorrect settings
The next reason why SMS does not come to the phone is incorrect settings or reset messages. As a rule, when a SIM card is connected to the phone, all parameters for messages are set immediately, but it also happens that they “fly off” as a result of a software failure or through the fault of the user. It is sometimes very difficult to determine the problem, because few people even think that the settings can be reset. Perhaps this is one of the most insidious reasons why SMS does not arrive on the phone.
What to do with this malfunction? Here is the procedure. First you need to go to the website of the mobile operator that owns the SIM card. Now you should find the number of the SMS center on the site. As a rule, such information is given only in the user's personal account, so you will have to register. When the coveted number is received, itmust be entered into the phone. To do this, go to the SMS application and open its settings. There should be an item "SMS-Center". You need to go into it and enter the number in the appropriate field.
Flight Mode
Another well-known reason why SMS does not come to the phone is the flight mode is on. Many users like to use it in order to be in silence for some time, without any calls, etc. Unfortunately, most people forget to turn off this mode after a certain time, which is why they continue to receive no calls, no messages, no other alerts.
Fortunately, the fix is simple - just turn off Airplane Mode. You can do this either from the phone settings, or through the status bar, or through the shutdown menu that appears when you hold down the power button.
SIM card or tray
Often the problem that SMS does not come to the phone is a SIM card or a tray for it. Yes, this also happens, and, alas, the reasons for the failure of the SIM card often remain unknown. As one of the options - marriage during production.
In addition to the SIM card itself, the tray for it can also fail. The contacts in the connector often break off, oxidize due to moisture, or simply fail due to burnout or the same marriage.
You can solve the problem with a faulty SIM card only by replacing the card itself. As for the tray,here are a few options. If we are talking about the oxidation of contacts, then they can always be cleaned with a cotton swab and soda. If one of the contacts is broken off or the tray is faulty, then only replacement with a new one will help.
