All owners of Sberbank cards of international standard are aware of such a service as "Auto payment" from Sberbank. Many people know how to connect this service, but not everyone knows that it is possible to disable it. Before dealing with the direct disconnection procedure, you need to understand the essence of the service and the features of the disconnection.
Autopayment service from Sberbank
"Auto payment" is an additional service from Sberbank for its customers that allows you to automatically make various payments by debiting funds from your own card. This service exists relatively recently and has already gained popularity among regular customers.
The convenience of such a service is in providing the possibility of automatic replenishment of your own mobile phone account when the minimum balance is reached, payment of various bills and services, fines and loans. Replenishment takes place every time in an automatic order upon reachingcertain specified criteria by deductions from a bank card.
What is auto-pay off?
As the name implies, disabling the "Autopayment" service is a complete cancellation and refusal to use the service. After choosing this service and going through the necessary procedure, all previously set parameters, of course, are canceled. All conditions and necessary information can be obtained on the website of the organization.
Reason for disconnection
The reasons for refusal can be a variety of factors. The most unpleasant drawback with auto payments to mobile phones is that if you do not use the provided phone number for 3-6 months (depending on the circumstances of the agreement), the operator transfers it to another person who, with the number, will gain absolute access to your accounts through the mobile bank”, as well as the service of replenishment of the balance. This situation is the main reason for disabling the service for auto-replenishment of the balance of the phone.
Despite the great convenience, this offer also has its drawbacks, which do not always suit users.
Here are just some of the shortcomings of the service that may not suit the user:
- If there is not even a minimum amount on the current account for making a payment, the service does not work.
- When blocking a user's card for some reason, all auto payments are canceled automatically.
In any case, whateverthere was a reason for canceling the service - of a personal nature or for some external circumstances - the service is turned off quite quickly.
How to disable "Auto payment" from Sberbank?
Many users are interested in the question of disabling this service by the safest methods, so as not to overpay extra money and not waste time. You can do this with a few easy steps.
All the necessary information is presented for users on the official website of the organization, which offers 4 options for disconnecting (using sms, using terminals and ATMs of Sberbank, directly on the site, by calling).
Disconnection using the Sberbank Online service
This method is very convenient and allows you to disconnect from unnecessary functions online directly on the site. The user must be registered in the system and have his own login and password to enter. Having visited your personal account, you need to go to the "Regular payments" section, where all the data about those payments that are connected are provided. On the same page, you can freely turn off the service that you do not need. The job is done - the service is disabled! If you suddenly need to connect the service again, you can do it completely freely in the same section of Sberbank.
So, to disable auto payment through Sberbank-online, you need:
1) Open the section "Payments and transfers".
2)Stop selecting "My auto payments".
3) Go to "Auto payment management" in the presented list.
4) Select the "Operations" button, after which a list of active auto payments will open.
5) Set the action to "Disable" in the operations section.
6) Select the "Apply" button to disable auto payment. This is true for any type of auto payment connected to your Sberbank. The screen will display the current characteristics of the auto payment.
7) Press the "Confirm by SMS" button.
8) Enter the required text of the confirmation code received in SMS, thus canceling the auto payment function. For some period of time, the status of the request will be in the state of execution by the bank.
9) You will receive an SMS message upon successful disconnection.
Disconnect via SMS
How to disable "Auto payment" from Sberbank via phone? It is only necessary to send an SMS-message with the content "AUTO PAYMENT–" to a special short number 900. When sending SMS text, you should pay special attention to the hyphen after the main word, which is required.
So, go to the messages section on your phone, create an SMS message, where in the "To" column we indicate 900 and enter the text "Autopayment–" without quotes. Also, the message may look like "Avtoplatezh–". In cases where several payment cards are connected to the phone number,it is necessary to indicate at the end of 4 the final digits from the card number. It is also possible to specify the phone number for which you want to disable the offer, but this parameter is optional. If you decide that it is better to send the entire text in full with all the characteristics, your SMS will be as follows: "Auto payment - 7777777777 (ХХХХ)", where 7777777777 is a phone number without 8 (or +7), and X is the final 4 digits from No. cards. The sent message will be processed, and you will receive a message from the bank that the cancellation of the service was successful.
Disconnection through ATMs and terminals of Sberbank of the Russian Federation
This method is no less convenient than all the others. To implement it, you need to visit the nearest ATM or terminal of the organization and perform certain actions to disable it. So, the algorithm of actions: the card must be inserted into the ATM and go to the section "Disabling auto payment". This is followed by selecting a carrier and entering a direct telephone number. Then you need to confirm your actions using the PIN code on the card. If you have entered all the information correctly, the ATM will print a check on acceptance of your application. In the very near future, "Autopayment" must be turned off. After the necessary coordination, the service will be deactivated. It should be noted that there is one caveat: if you have incorrectly entered information, you will not be informed by the banking organization. In such cases, you can retry the disconnection operation using the previous method or go to the bank branch for support.
Shutdownthrough a bank branch
This method is suitable for those who for some reason are afraid to take independent actions. When visiting Sberbank, do not forget to take your passport and all necessary documents with you. If you do not know how to disable "Autopayment" from Sberbank via phone (or other methods), bank employees will help solve the problem.
Disconnect via hotline phone
Another type of service deactivation is making a direct call to the hotline number 88005555550, the call is free. After connecting with the operator, you will need to provide all the necessary data. To get the desired result, simply answer the questions of the employee. You will also have the opportunity to ask your own questions, for example, about the mobile banking function (Sberbank).
"Auto payment" is very easy to disable in this way. This feature is very convenient for those who are interested in additional information.
How to disable the "Auto payment" service from Sberbank on MTS, Beeline, Megafon and other tariffs
Mobile phones in modern society are used by the vast majority of citizens. And many of them are Sberbank bank card holders. The use of the "Auto payment" service may differ for different operators in tariffs, which the participants must be aware of. Many subscribers, if they want to refuse the auto payment service, have a lot of questions related to the mobile operator. For example, how to disable the "Auto payment" service from Sberbank on Megafon (or Beeline, MTS, etc.). And these questions are not random at all.
If you do not need the service, then disconnection occurs in traditional ways, but with the obligatory indication of your operator.
So, some features of service cancellation for specific operators:
1) When disconnected through ATMs and terminals. Initially, you need to insert the card into the machine and select the "Information and Service" or "Mobile Bank" section. In this case, it will be important when you click the "Autopayments" section to select your own telecom operator (Beeline, MTS, etc.). For example, if you are interested in how to disable "Autopayment" from Sberbank (MegaFon), then you should select "MegaFon". Then follow further instructions.
2) How to disable "Auto payment" from Sberbank via SMS? You need to send a message with the text "Auto payment-" (quotes are not indicated) to short number 900. Megafon subscribers should know that "900" is a number for the Moscow region. Users from other regions should use the numbers 8(926) 2000900 or 8(916) 5723900.
3) Otherwise, everything is very simple.
- When contacting Sberbank support, use the specialized call center number: 88005555550. After the operator's response, follow all the instructions and answer the necessary questions with the obligatory indication of your telecom operator.
- When contacting bank branches, go to a consultant with a question about how to disable "Auto payment" from Sberbank.
- When disconnecting online if you have a registered subscriber account (on the website of the telecom operator), go to your own account and go to the "Auto payments" item for further detailed and understandable instructions if you really want to disable the service " Auto payment". Sberbank will promptly fulfill your request.
Remember that if you enter your operator incorrectly, you will mislead the system and you will not be able to disconnect!
Example: how to disable the "Auto payment" service from Sberbank Beeline operator? By indicating, respectively, the operator "Beeline".
Conclusion
Summing up, we can say with confidence that society does not stand still and innovative technologies allow us to put the quality of customer service at the highest level. Sberbank is a rather serious organization, and such a convenient service as "Autopayment" once again emphasizes the concern for customers. Disabling the auto payment service is as easy as activating it. All the necessary information is presented on the company's website, and in several possible and convenient options. Don't know how to disable a payment from Sberbank? Just visit the Sberbank website and choose the most suitable method for yourself.
