Automatic payment from Sberbank allows customers to forget what a zero mobile phone balance is. One of the largest mobile operators in the country, MTS, is available for connecting auto payment with a Sberbank card. But not everyone wants to top up the phone automatically using the free service. How to disable MTS auto payment from a Sberbank card in order to pay for cellular communications on your own?
Service in brief
Auto payment to mobile communications from Sberbank is a free service that saves time when topping up your mobile phone balance. The principle of operation of the service is simple: as soon as the cellular balance drops to the minimum value, the card automatically replenishes the account for the set amount. The client himself chooses what amount of payment will be optimal for him.
MTS auto payment rates from Sberbank
Before you disable the service, you need to haveview of auto payment rates. They are designed according to the wishes of the customers. At any time, the owner of a Sberbank card can edit the terms of auto payment. The operation is free.
What is MTS auto payment from a Sberbank card in numbers?
- Replenishment upon reaching the minimum threshold of 30 rubles.
- Transfer amount - from 50 to 10,000 rubles.
- The daily limit for withdrawing funds from the card is up to 10,000 rubles.
- Auto payment limit per month is 30,000 rubles.
- Automatic replenishment up to 10,000 rubles (per transaction).
If desired, the client can set a daily limit for debiting the card, for example, 1000 rubles.
Disconnect Methods
Sberbank cardholders can get rid of a boring service at any time and without commission. There are several options for how to remove MTS auto payment from a Sberbank card:
- At terminals or ATMs.
- In branches of Sberbank.
- Through Sberbank Online.
- With the help of "Mobile Bank".
- On the mobile app.
- Via support.
If the client contacts the bank's employees at the office or by phone of the support service, he must provide the data of the DUL and the bank card. When calling the contact center, you also need to say the code word (or the customer code received from the self-service device).
Howget rid of the service at Sberbank terminals?
One of the easiest ways to disable MTS auto payment is to use ATMs or Sberbank terminals. They work around the clock. To disconnect, only the customer's bank card is required.
How to disable MTS auto payment from a Sberbank card in the terminal?
- Insert the plastic media into the device, enter the code.
- Go to the "Information and Services" section.
- Select "Auto payments".
- Find the desired auto payment, click on the data window.
- Select "Disable auto payment".
- Confirm operation.
- Pick up the card from the terminal.
When the service is disabled at a Sberbank ATM, the client can receive a check that will indicate the details of the transaction. The deactivation of the service will take place within 24 hours from the moment of the deactivation request.
If desired, the cardholder can check the availability of the service a day after the disconnection. To do this, follow the first 3 steps. In the "Autopayments" section, there will be no information about the availability of a service with an MTS number.
How to deactivate auto payment at the bank office?
A proven way to get rid of the service is to turn it off at Sberbank branches. You can perform the operation at any additional office. To do this, take your passport and bank card with you.
If the office is equipped with an electronic queue, you should take a ticket.
You can disable MTS auto payment from a Sberbank bank card using the "Connect/configure" or "Apply/receive" ticket.
After calling the coupon, you should go to the window and provide the card with the documents to the bank manager. Disabling the service takes no more than 7 minutes. The client is issued a certificate of absence of MTS auto payment.
How to get rid of automatic replenishment of the MTS number via Internet banking?
The method that allows you to disable the service without leaving your home is associated with the use of online banking. Sberbank Online is another free service of Sberbank. In order to use Internet banking, you need a plastic card with an activated SMS informing service and a login to enter the system.
How to disable MTS auto payment from a Sberbank card in Sberbank Online?
- Log in to the Internet bank using the login and password written on the receipt. Customers can get login details at Sberbank terminals and ATMs.
- Enter the one-time password that comes from the number 900.
- Click on the active line "My auto payments", select "Manage auto payments". The information is on the right side of the screen.
- Find MTS auto payment among the connected services and click on "Disable".
- Confirm the operation with a code from SMS.
- Check the status of the request (the "Done" electronic seal should appear).
- Exit fromInternet banking.
Removing MTS auto payment using SMS informing service
Those who receive notifications from the 900 number can easily get rid of the service using messages. The process of disabling MTS auto payment from a Sberbank bank card will take no more than 4 minutes. The service can also be used by those who use the free or economical tariff of the "Mobile Bank".
How to disable MTS auto payment from a Sberbank card by number 900?
- Send a short notification with the word "autopayment" and a "-" sign ("minus") to the specified phone number.
- Confirm the transaction using the code that will be received in the response notification from the bank.
It is not necessary to write the word "auto-payment-" in full: it is enough to write it briefly, for example, "auto-". Latin characters are allowed. Combinations that can also be used to remove automatic top-up to an MTS number: AVTO-, AUTO-.
If the client has several bank cards, and different auto payments are attached to each, you should specify the last 4 digits of the card from which you want to remove the service, separated by a space. If you have only one plastic card, you do not need to specify any symbols except for the word "auto-payment-".
App for smartphones when service is disconnected
Customers can use Internet banking not only if they have a computer or laptop. The mobile application of the largest bank in the country allowsperform the same operations, but only using a smartphone. It can be downloaded and installed for free in the AppStore or Google Play.
How to cancel MTS auto payment from a Sberbank card in a mobile application?
- Enter the app. A 5-digit code is used, which the cardholder invents himself, or a fingerprint.
- Go to the "Payments" section.
- Find the "Autopayments" tab.
- Select MTS auto payment.
- Click on "Disable".
- Confirm the operation.
The operation in the Sberbank mobile application takes 2 minutes. After canceling the service, the client can update the application and check the absence of auto payment in the list of services.
Contacting Sberbank support
If it is not possible to remove the free service by any of the methods described, the owner of a Sberbank bank card can contact the 24-hour customer line. To do this, just call 900. Calls within Russia are free.
Operations with the help of support staff are performed after the identification of subscribers. Therefore, the client must provide personal data, information about the identity document, name the card number and code word.
How to withdraw MTS auto payment from a Sberbank card by phone?
- Dial toll-free number for customers - 900.
- Wait for communication with the operator.
- Specify what operation you are interested in - deleting MTS auto payment.
- Nameinformation requested by the operator. You should not refuse to give your personal data, as this will interfere with the identification of the subscriber. If the operator has doubts about the identity of the client, he has the right to refuse to carry out the operation.
- Wait until the operator disables the service.
- Check auto payment status.
It will take at least 7 minutes to disable auto-pay using this method. Only the owner of the Sberbank card can apply for disabling automatic replenishment of the mobile balance to the MTS number.
