Today, e-commerce is very popular among users of the World Wide Web. With the help of virtual money, you can make purchases in online stores, book flights, and even pay utility and bank bills. One of the most famous e-currency service providers on the Internet is the Qiwi Visa Wallet, which is also called the Qiwi Wallet. In this article, you will find answers to questions about how to register, replenish and how to close Qiwi Wallet.
Why is Qiwi Wallet so popular in Russia?
The Qiwi Wallet system begins its history back in 2004, when Qiwi is actively developing the introduction of OMSP payment terminals (the first touch terminals) into the infrastructure of large cities, which every city dweller uses every day to this day. A convenient way to instantly replenish the balance of a mobile phone is veryThe population liked it and already in 2008 the company decided to create a Qiwi Wallet, which would combine mobile, banking and international payments in one system.
Simultaneously with the creation of "Qiwi Wallet" a free smartphone application is being created that allows you to control accounts anywhere in the world. Qiwi Visa Wallet app is currently available for Android, iOs, Blackberry, iPhone phones.
Since 2011, in addition to a full-fledged account in their mobile phone, everyone has the opportunity to get a Qiwi Visa plastic card, with which you can pay for purchases in supermarkets and withdraw cash from any ATM in the city that supports Visa cards.
The big plus is that you don't have to personally go to the bank to apply for such a card. It is enough just to leave a request on the site, indicating the contact details, and the company will send a plastic card to the specified address. Any Qiwi customer can use the card for three years, without a subscription fee.
Thus, with the help of the multifunctional Qiwi Wallet system, payments have become not only mobile and convenient, but also acquired a completely different status. An account in the Qiwi system opens almost unlimited possibilities for making instant money transactions for residents of Russia and neighboring countries.
How to create a Qiwi Wallet?
To create a "Qiwi wallet" you only need access to the Internet and the presencemobile phone. After going to the official website, you need to enter your phone number and come up with a strong password. It is recommended to indicate a permanent valid phone number, since it will be the account number and it will not be possible to change it in the future. Also, special attention should be paid to the password, which should be sufficiently complex and long in order to avoid hacking the account by intruders. After registering in the system, the user can immediately start replenishing the account and making money transactions.
User authentication is required to access all system functions. In other words, the user must confirm his identity with reliable passport data. This innovation was adopted in 2012 in order to secure the use of the account. In order to confirm your identity, you need to fill out a short questionnaire in your Qiwi Wallet personal account, where you need to enter your real personal data and passport number. After identification, the client will have access to a limit of 60,000 rubles per day and the opportunity to order a Qiwi Visa Wallet plastic card. You can check "Qiwi wallet" for successful data confirmation in your personal account.
Timely identification in the system will also allow in the future to solve the problem of how to close the Qiwi Wallet, which worries many users.
How to top up Qiwi Wallet?
The account number in the system is positioned as the number of the mobile phone to which the account was registered. To replenish the balancethe user can use several available methods:
- Deposit money through the payment terminal "Qiwi Wallet". This method of replenishment is the most popular today.
- Transfer money from a bank card. For this method, preliminary linking of accounts is optional and the transfer is carried out instantly.
- Make a transfer from another Qiwi wallet. It is enough just to transfer your Qiwi Wallet account number to another Qiwi user. In case of transfer, the balance will be replenished without system commission.
- Transfer money from the WebMoney e-wallet after preliminary linking of accounts. Using this method, identification in the WebMoney payment system is required, since personal data is verified.
All of the above methods allow you to transfer funds to your account in a matter of minutes. After receiving money on the Qiwi Wallet, the user can begin to make any monetary transactions - pay utility bills and traffic police fines, make purchases in the largest online stores and even invest in investment projects. The main thing is to remember safety precautions and not to transfer the password from your Qiwi account to third parties. In the case of working with a mobile application, it is recommended to set up a special PIN code for the Qiwi Wallet account. Sign in in this case will be available only to the owner of the phone.
Can I delete my Qiwi Wallet account?
Users who no longer needusing e-commerce, the question often arises of how to close the Qiwi Wallet? Indeed, on the official Qiwi website there is no section for deleting an account and personal data from the system. In addition, such an operation was not prescribed in the terms of the offer agreement.
The founders of the payment system did everything to ensure their own security and secured guarantees from users in continuous cash flow. But for the clients of the Qiwi payment system themselves, the lack of the ability to quickly delete an account is a big minus.
Many online reviews on how to check Qiwi Wallet prove that deleting your account completely is not so easy. The user will have to enter into a long dialogue with technical support, prove his case and provide the necessary documents at the request of the site administrator.
However, such a complicated but proven method allows anyone to permanently delete their account. You just need to be patient and follow the simple step-by-step instructions.
Difficulties in deleting your account and personal data
The main difficulty in deleting an account from Qiwi Wallet is to contact technical support. You need to understand that closing an account is far from being done in favor of the system. That is why the Qiwi Wallet support service must still recognize the user's motives for deleting his account as convincing. But any user who knows his rights well can resolve the issue of deletion as soon as possible.account.
When communicating with Qiwi technical support, you need to present any weighty arguments and be sure to carefully study the offer agreement, which any registered user has access to. You can defend your rights only by operating with an official document and referring to the legislation of the Russian Federation.
Tech support is extremely reluctant to contact their customers, as numerous reviews show. Qiwi Wallet, according to some, is not such a secure and easy-to-use system to entrust large sums of money to it. This is evidenced by the comments of users who, after replenishing their account in various ways, could not receive the deposited amount to their Qiwi Wallet and they also failed to get an explanation from technical support. Any user wants to be sure of safe money transactions, which is why the issue of deleting a Qiwi wallet account has become so relevant lately.
Qiwi Wallet technical support service
To directly contact the system administrator in your personal account, you need to find the tab "Technical support for Qiwi wallet". In the proposed form, you need to correctly enter your personal data, e-mail, mobile phone number (your account number) and the subject of the appeal. In this case, the subject will sound like “Deleting an account.”
In the field of the reason for the appeal, you need to state in detail your essence of the appeal. In other words, indicate that the user wishes to delete his account and all personal data from the system and refuses regular sms-mailing to his registered mobile phone. As a reason, you can indicate the creation of another account or the irrelevance of using the payment system for a particular person.
After sending a message to the technical support service, you need to wait for a response, which comes within 12-48 hours. As a rule, after such a request, the administrator will not delete the account immediately, but refers to the offer agreement, which does not say anything about the reasons for deleting the account.
In this case, the user needs to insist on account determination, referring to the fact that he will not have access to the SIM card or his phone was stolen or lost. When communicating with technical support, you need to prove and defend your position, because the system has no right for anyone to continue using the personal data of any person without his consent.
Required documents to remove Qiwi Wallet
In most cases, a few response letters are enough, after which the administrator will redirect the user to another address and ask to send a scan of an identity document. As such a document, a scan of the passport is accepted, which was used to identify the account in the Qiwi Wallet. This is required to verify the identity of the person applying for account deactivation.
Sometimes supportQiwi Wallet requires confirmation of the last 3-5 cash transactions on the account. To do this, just take a screenshot of the "My Operations" section in your personal account. However, if there were no movements on the account at all, certain difficulties may arise.
Judging by the feedback from users of the Qiwi system who tried to delete their accounts in this way, you have to deposit a certain amount of money into the account. The Qiwi Wallet terminal or a bank card can help with this. After that, you need to carry out several operations - top up your mobile phone account, transfer the amount to another user, pay for the purchase, and so on. Only after these actions are completed, the administrators of the technical support service agree to the complete deactivation of the user's personal data and his account.
If after talking with technical support it was not possible to achieve the desired result, then the Qiwi Wallet hotline can speed up the process of deleting data from the site. You can get in direct contact with the Qiwi administrator by calling 8-800-333-00-59.
Complete deletion of the account from the system
If technical support is satisfied with all the documents sent confirming the right to use the account and the fact of the movement of funds on the account, then within 12-48 hours a notification should be sent to the e-mail specified when sending the application about the deletion of all personal data from the system.
But you need to remember that after such an official deactivation of the Qiwi Wallet account, re-registration in the system of the samethe same mobile phone number is not possible. But it is quite acceptable to re-register a user. You can register several Qiwi Wallet accounts for one name at once.
Another way to completely delete an account is to personally contact one of the Qiwi offices, the address of which can be found on the official website of the company. When contacting the office, you must have a mobile phone and a passport of a citizen of the Russian Federation with you. As a rule, after filling out the application in the presence of the manager, the deletion of the Qiwi account occurs on the day of the client's request. This method is the fastest and most efficient, but is only suitable for residents of large cities and metropolitan areas.
How to close Qiwi Wallet: an alternative way
If the user did not manage to communicate with the technical support service or there is no way to confirm money transactions on the account, then there is a simple alternative way to delete your account. It is enough just to destroy the SIM card to which the account is linked.
The downside of such a radical way to delete an account is that you have to start a new mobile phone number. In addition, there is no complete deactivation of the wallet and all personal data of the account holder. The user simply closes access to the account personally for himself, but all his identified data remains forever stored in the Qiwi system.
If the reason for deleting your Qiwi Wallet account is scammers entering the system, then there is a sure way to protect yourvirtual savings without intentional deactivation. It is enough just to send a request for an instant password change in your Qiwi account. It is recommended to change the password procedure every 3-6 months to ensure the security of the account, which every newcomer to the payment system is warned about during registration. To create a strong password, you can use the system for generating complex passwords for e-commerce.
Automatic deletion of Qiwi Wallet
Qiwi payment system provides for automatic account deletion. To do this, simply do not use the mobile phone number and Qiwi Wallet for 6-12 months and the administrator will automatically delete all user data from the system.
It is better to save your SIM card in order to avoid its use by scammers. If a personalized account falls into unscrupulous hands, then you can get into trouble. For example, to receive a notification about a bank loan issued by intruders or a large debt to the Qiwi system. That is why it is recommended to keep the registered SIM card in a safe place or completely destroy it.
Before registering in any electronic payment system, you need to carefully study all the nuances, including the offer agreement. If there is no information anywhere about the subsequent deletion of personal data, then certain difficulties should be expected. This is relevant if the electronic wallet is in the processperformance does not live up to expectations. In addition, you should make sure that the system has a good reputation on the network and you can trust it with your passport data and scans of personal documents.
