Today, Apple technology is at the peak of its popularity. Users are willing to pay a lot of money, just to become the owner of "apple" products. Such excitement is explained by the high level of quality of equipment and the most modern technologies that are used in its production. However, even the best product is not always capable of running smoothly. Apple's high-quality gadgets have not bypassed the problems either.
Service app failures and error code 9 have become a huge problem for thousands of users. But is it really that scary? Are expensive iPhones not as good as the manufacturer says? Of course, Apple offers customers only the best products. The problem is that some users make minor mistakes during the operation of gadgets. They become the main causes of failure. In reality, error 9 is quite solvable. There is no need to contact the service center.
Basic information
After the appearance of error 9 on the smartphone monitor, you should not immediately panic. First of all, it is worth understanding that this is a completely normal phenomenon for any technique. And as in the case of other phones, the problem may be in the hardware orsoftware. You can determine this or that type of breakdown by the code.
If error 9 occurs, then in most cases the problem lies in the software part. This means that users very often flash the phone incorrectly. Such manipulations may well lead to software malfunctions.
Stitching rules
Before you independently engage in the modernization of your favorite gadget, you need to remember a few simple recommendations. Before flashing you need:
- Install a new version of iTunes.
- Check the performance of the original cable from the "apple" technology. If it does not work correctly and there are disconnections, then this may lead to the loss of some important data for updating.
- Since flashing is performed using a computer, you need to make sure that it does not have malware installed on it that can delete important folders and files.
- Make sure the internet is stable. You can also lose data if you disconnect your connection.
If error 9 appears due to incorrect flashing, then in rare cases specialist assistance may be required. However, before going to the service center, it is worth considering all the methods for solving the problem, available even to inexperienced iPhone users.
Error 9 on iPhone 6 and 5 - what does it mean?
If the user sees this code, then in the first place this may indicate improper Nand power supply. In essence, it is the flash memory of a smartphone, which is usually used forstoring photos, music tracks and other user-generated information uploaded by a person.
In addition, error 9 may indicate incorrect operation of connectors and power controllers. Such problems in the hardware of mobile devices are quite common.
The most common reason for this code is that the iTunes media application did not load correctly. The registry may also be damaged in this program. This can be caused by both virus programs and careless actions on the part of the user. That is why developers strongly recommend not to try to perform manipulations that can change system files. And of course, you should not delete unimportant, at first glance, folders from the main directories of the device.
Error 9 iPhone 5S and 6S - how to fix?
If a similar problem occurs, then you should first perform a series of standard measures that will help identify the cause of the breakdown:
Cable. It is strongly recommended that you use only the 30-pin original cable to work with the iPhone. In extreme cases, a certified cable will do, but it must fully meet the manufacturer's requirements. If you use a different wire, the device may not recognize it correctly. Therefore, the phone gives error 9. In this case, it is enough to replace the cable with the “native” one
- USB port. When connecting a smartphone to a PC, error 9 on the iPhone 5S may occur due to incorrect operation or a broken connector. In this case, you needtry connecting any other device to the computer. If it does not appear, then you need to use a different USB port or use a friend's or neighbor's PC.
- IOS features. It has long been so customary that these devices periodically "buggy". However, such breakdowns are quite simply “treated” with a normal reboot. Therefore, if error 9 appeared on the iPhone 6 or its previous versions during the application update process, then first of all you should try turning off the gadget and performing a standard reboot.
Also today on the Web you can find a huge number of free applications that will help you identify exactly which directory failed. However, it is recommended to download such software solutions only from trusted sites. Otherwise, you can accidentally install virus software on your device, which will further aggravate the situation.
If these recommendations on how to fix error 9 did not help, then do not despair, as there are several more ways to identify problems.
Antivirus and firewall on PC
In the process of updating iTunes, the program must connect to network resources to receive new data. Of course, this requires an internet connection. However, in some cases, standard anti-virus programs may block this access, referring to the fact that these resources may be infected. In fact, there can be no virus software on official Apple services. In this case, we are talking about incorrect antivirus and firewall settings.
To fix error 9 when restoring an iPhone or updating it, you need to go to your PC settings and make sure that proxy/VPN is not activated in them. This may be the reason for the constantly occurring blocking.
Besides, if you have a good antivirus on your PC, there is no need to use a firewall. Therefore, at least temporarily it can be disabled. If this does not help, then you can deactivate the antivirus itself for a while (the main thing after that is not to go to suspicious sites). If after that the update process goes without any errors, then you need to delve into the software settings and add Apple servers to the list of exceptions.
Update
If iTunes is outdated even for a few minutes, then errors will immediately begin to appear. Therefore, it is worth going to the developer's website and comparing software versions. In order not to rack your brains and not constantly check for new data, you can try to activate the automatic update of the system.
Reinstall app and system
If the problem has reached a critical level and none of the recommendations help, then it is worth taking drastic measures. To do this, you need to remove the iTunes application and check that there are no “tails” left on the device. After that, just go to the official website of the developer and install the latest version of the software again.
If this did not help, then you will have to remove the software of the gadget itself. Before similarmanipulations, it is better to save all the data, since there is no guarantee that the re-flashing will be successful.
Another option is to try resetting your gadget to factory settings.
Force restart iOS
This method is recommended if simply turning the device on and off, checking for updates, etc. did not help. The fact is that with a forced reboot, the phone returns to its factory settings. Accordingly, everything that the user painstakingly added to the phone may be lost. The same applies to the default settings. After the reset, you will have to re-adjust the screen brightness, set the ringtone, and more. However, in some cases there is simply no other choice.
So, in order to restart iOS, you need to perform several manipulations:
- Open the phone menu and find the "Settings" item in it. Jump into it.
- A list of available options will appear on the screen. You need to go to the very bottom, find "Reset" there and click on it.
- A new menu will open with a list of possible operations. You must select "Reset all settings". Other items imply only partial recovery.
- A confirmation window will appear on the screen. You must double-click on "Erase data".
- Now it is enough to enter your password and confirm the "Erase" command again. The main thing is to check that the current email address and login are displayed in the window that opens.username.
After that, the phone will reboot and return to the original settings, while deleting all user data.
In conclusion
Thus, you can independently fix the errors that occur on modern gadgets. Most often, radical measures are not required and it is enough to restart the device or update iTunes. The same methods are used when fixing errors on earlier versions of iPhones. However, regardless of the phone model, you should not engage in amateur activities and reflash sensitive equipment.
