Android-based devices are quite firmly rooted in our lives. They are especially useful because you can download and install a huge variety of free games, applications and programs that are even better and better than many paid ones. However, as in any system, there are small glitches in Android. For example, many people write: “I can’t enter the Play Market. What should I do?” In fact, every owner of an "Android" device has encountered this problem, and those who have not encountered it will definitely experience it.
Can't access Play Store. What to do?
As you can see from the above, this problem is very common, so you need to know how to fix it, even if there was no reason to think about such a scourge.
This problem looks something like this: the Play Market starts, after which there is a slight delay similar to the download, then this application simply turns off or gives some kind of error and turns off. Further launchstore or rebooting the smartphone will be ineffective, as this misfortune will continue forever.
Before you rush to fix it, you need to think carefully: "Why can't I go to the Play Market?" This may be due to:
- clutter of the Play Market application itself and its components (the most common reason);
- Google account problems;
- disabling or deleting files and components that are important for the operation of the store.
In principle, when they ask: "Why can't I go to the Play Market?" - many causes are resolved quite quickly and painlessly. First, let's try the simplest and most effective way.
Clear the cache
The most common reason for not being able to enter the "Play Market" is that the phone is cluttered with cache and temporary files. The whole problem is that temporary files flood the smartphone, and there are so many of them that they begin to block the files necessary for the normal process. At the same time, cleaning service utilities, like Cleaner or Clean Master, do not cope with the problem. This does not mean that they are so useless. They just do not delete data about accounts and accounts. Then do not despair and do this procedure manually.
You can do it like this. We go into the settings of the smartphone, where we go to the "Applications" subsection. There you need to move to the "All" tab, and then find an application called Googleplay store. When it is found, we go into it. Here you can see two buttons: "Clear cache" and "Clear data". We press alternately first on one, then on the other. We perform the same manipulations with the components of the Google Services Framework and "Google Play Services". After that, the "can't sign in to Play Store" issue should leave the frustrated user for a while. If this did not happen, then we understand further.
Problem with account
Also often this misfortune can be associated with a Google account, through which access to Google Play is carried out. What to do in this case?
The solution to the problem in this case is very simple, namely, delete this Google account from the phone (ie, log out of it and delete it from the registry), and then re-enter it. Why do the following: open "Settings", where we look for the item "Accounts and synchronization", then we find the Google account to be deleted. After deleting it, open Google Play again, then log in to the Google system (you can use the same account).
Due to the fault of the user himself
If you are still puzzled by the problem: "I can not enter the "Play Store"" - after providing root, then the problem may be in them. Root rights (root) are the rights of the super administrator, i.e. developer. With their help, you can do a lot of useful things on your phone, including stopping or deletingunnecessary and often (unknowingly) important system applications such as Google Play or its components. After that, they often write: “I can’t enter the Play Market, it writes such and such an error.”
There are several ways to fix the situation:
- download a newer version of Android OS to your phone or update;
- download "Play Market" to your smartphone using a PC or install from an unknown source;
- do a factory reset;
- reflash the system (a cardinal method, so it is unlikely that you will have to resort to it).
You should also always remember that rooting is not a joke, and you can only delete applications that you know for sure.
If even after all these steps I can't access the Play Store, maybe I (or you) should check the network connection, as there is a chance that the problem arose only because that there is no internet. In fact, it is better to do this before you start repairing your smartphone using the methods described above.
