When making calls to numbers of other subscribers, sometimes you hear the message: "Subscriber is not registered in the network". What does this mean? This issue is especially relevant for cases when calls are made to numbers already familiar to us, which are located in the registration area of a mobile operator. What does “The subscriber is not registered on the network” mean and how to act in such a situation, this will be discussed in this article.
Possible causes
Among the reasons why it is impossible to reach a mobile number are the following:
- Incorrect dialing (of course, it is rather difficult to make a mistake when a number is listed in the contacts list and it has been repeatedly called, which cannot be said about those numbers that we see for the first time or perceive by ear).
- The message "Subscriber is not registered in the network" can be heard by subscribers of variousmobile operators in cases where there was a technical failure of the equipment (unfortunately, such failures occur frequently, and their peak usually falls on holidays).
- When a specific number is blacklisted (this term means a certain list of numbers from which calls, and in some cases messages, do not reach the subscriber who compiled this list).
- Lack of activation (when buying a number, activation occurs after installing a SIM card in the device and performing a paid action - a call, sending a text message, accessing the Internet, connecting a service, changing a TP, etc. If a person has a SIM card purchased, but until it is activated, it will be impossible to reach him).
"The subscriber is not registered in the network" - what else can cause such a message?
If the number is blocked, then it will also be impossible to call it. Blocking can mean the following situations:
- voluntary suspension of the provision of communication services at the request of the subscriber;
- suspension of the provision of communication services due to the loss of a SIM card (a number of operators offer the so-called Lost Block service);
- blocking the number in accordance with the terms of the contract. It can occur if there is no payment by number within a certain period. For various telecom operators, the period of "inactivity" varies: for Tele2 - 4 months, for Megafon - 3 months.
When makingcall to a number that is not yet sold, you can also hear the message "Subscriber is not registered on the network." After all, if the number is not sold, then activation on it was not made.
No registration in the operator's network
Another reason may be that the subscriber is outside the coverage area of the base stations. This means that it is not possible to register in the operator's network. By the way, when you are in the subway, the tunnel, the connection may be interrupted for a while, respectively, and registration on the network in these situations is not performed. The lack of communication may also be due to the presence of problems in the device of the person you are trying to call.
What to do in a situation where you can not get through to the operator?
"Network subscriber not registered" (MTS) - what does this message mean? It is impossible to answer this question unambiguously - there can be many reasons. If you are in the place of someone who cannot get through, then the following recommendations are useful for you:
- try calling after a while;
- make sure that the number you cannot call is entered correctly, in the correct format;
- check if calls are available to other numbers (of the same operator and another).
If they can’t get through to you, and in response the message “Subscriber is not registered on the network” (MTS) is played, then try to install the SIM card in another slot if possible (if we are talking about a smartphone with several SIM cards) or otherwisedevice (tablet, phone) to check the possibility of registering on the network. See if the number of the person who cannot contact you has been blacklisted. Activate the SIM card if you just brought it from the store recently - call this subscriber in response, wait for the connection. As soon as the money for the minute of the call is debited from the account, the number will be activated. If the number has not been used by you for more than a few months, then it is likely that it was simply blocked. Information about the possibility of recovery should be clarified at the operator's office or contact center.
Conclusion
Thus, it is impossible to say unequivocally what could be the problem when playing a message that the subscriber is not registered in the network. We have previously provided a list of possible causes. If you yourself find it difficult to determine what the difficulty is, and the above methods do not help, then you need to contact the specialists of the contact center of your mobile operator: he will be able to check the status of the number, the operability of the base stations in a particular place and fix the fact of poor communication quality for further verification by technicians.
