Despite the fact that many users of mobile devices around the world prefer to have Android OS on their mobile gadgets, rightly believing that this system is better and more reliable than its competitors, developers have recently presented an unpleasant surprise. After updating the firmware of the phone, the latest flagships began to report that an error occurred when receiving data from the Play Market server. Therefore, all users rushed to look for a solution to this problem.
Lock
The first thing you need to check if you have an error while getting data from the server is a possible blocking of this service by built-in tools. Download any file manager for your device via computer.
After starting, go to the system/etc folder. We are interested in the hosts file. Open it with any text editor. Initially, this file should contain only one line with the value localhost. Everything else can be safely deleted.
Manual cleaning
Since we started with a method that requires downloading a file manager to the device, immediatelyit is worth mentioning the most dangerous method of solving a problem in the Play Market service. An error when receiving data from the server may occur due to broken or broken account settings and the application itself. Therefore, one way to overcome this problem is to clear the contents of the com.android.vending folder using a file manager. This technique is only recommended for advanced users.
Data cleaning
If you think that the problem occurred during your use of Google Play, then a complete reset of the application data may help you. To do this, go to the phone settings and select "Applications" (programs). An error when receiving data from the server occurs when three utilities are running - Google Play, Google Services Framework, Google Play services. For all these applications, you need to repeat the same procedure. Select them in the list and alternately press the commands "Stop", "Delete updates", "Clear cache" and "Erase data".
After that, go to your Google account settings and turn off all synchronization on your phone. We reboot the device. Now you can check the performance of the Play Market.
Immediately it should be noted that this method is not very good and was, apparently, compiled by not quite competent people. Analyzing the above actions, we can assume that the error lies in the account settings, but we simply fence it off from the application without eliminating the sourcethe problem itself.
Reinstallation
One of the easiest and safest ways to get rid of the "Error getting data from the Play Market server" message is to completely reinstall the Google Play Market. Delete it completely from your device, then download and reinstall it using your personal computer.
If we recall the previous paragraph, we can say with certainty that this method will not always work. But since it's relatively safe, it's worth trying it out first.
In addition to reinstalling the application, it is also worth remembering that an error when receiving data from the server begins to appear on devices after updating the system. You can either roll back the OS to the point before the update, or reflash the device to an older version. In any case, this must be done carefully, since independent intervention in the gadget's system may result in a denial of technical service from the seller.
Account
This method is the other side of the coin in solving the problem. It is assumed that the error crept into the data of the user himself due to synchronization. If your device, after all the previous actions, writes: "Error while receiving data from the server", then select one of the following methods.
- Reset device. Go to your phone settings and click "Backup and reset". All account and app data will be deleted. After thisoperation, you can re-attach an existing account to the device. After downloading the applications, all data will return to its place.
- If the previous method did not help, try deleting your existing Google account and adding a new one instead.
- Or just add a second account without deleting the old one.
Most likely, exactly one of these methods will help you.
Service
Since the error when receiving data from the server appears after the official update of the operating system of the device, you have every right to contact the service center with a similar problem, and they will be required to provide free maintenance. So first think a hundred times whether it is worth trying to fix the error yourself, because after your manipulations you can easily be denied help. Especially if you turn your gadget into an ordinary "brick" with your own hands. In this case, prepare money for a new mobile phone.
