The majority of people in our country use a variety of communication services today. Without access to the Internet, interactive television, fixed and mobile communications, it is already difficult to imagine work or leisure. These services are in most cases provided on a prepaid basis.
Situations are different, and sometimes there may not be time or technical ability to replenish the account. In this case, the Promised Payment service will come in handy for Rostelecom subscribers. Rostelecom is one of the universal operators in Russia. Millions of customers use the services of this company.
Who can use the service?
How to make a "Promised payment" (Rostelecom)? First, consider who the service is available to.
"Promised payment" ("Rostelecom") is available to all subscribers of the company who use prepaid services for more than 3 months. However, there is another limitation. Having a positive balance of more than 20 rubles will not allow you to take the "Trust Payment".
Important! Service for organizations and other legal entitiespromised or trust payment may not be available.
"Promised payment" for mobile subscribers
The service of temporary balance replenishment is especially relevant for mobile subscribers. You may need to call urgently, while the account may not have enough own funds, and the nearest ATM or terminal is far enough away.
Let's consider how to take the "Promised Payment" (Rostelecom) to mobile subscribers:
- via USSD command;
- using your personal account.
The easiest way to activate the "Promised Payment" service is to send a special command. To do this, enter 1221 on your phone and press the call button. Within a few seconds, Rostelecom activates the "Promised Payment", the number will be replenished with 100 rubles.
Another option is to use the "Private Account". After registering and joining the Promised Payment (Rostelecom) service, you can activate it in the "Payment" section.
"Promised payment" for Internet and IP-TV subscribers
Rostelecom has been most actively promoting Internet and interactive television services on the market lately. Sometimes their users forget to pay their bill on time, and access to the network or channels is suspended. In this case, to restartservices, you need to replenish your account or activate the "Promised payment" option. It is most convenient to connect the option through the "Personal Account".
It is worth remembering that the activation of the "Promised Payment" ("Rostelecom") service for Internet and TV subscribers is available only with a negative balance. If there are funds on the account, then the option will not be enabled.
Let's consider how to activate the "Promised Payment" ("Rostelecom") in this case, using the "Personal Account":
- go through the registration procedure on the site;
- log in to "My Account";
- activate "Promised payment" in the "Payment" section.
The registration procedure is quite simple and consists in filling out a small form on the operator's website. In it, the client must specify his personal data (name, phone number), e-mail, and also choose a convenient login and password for easy access to service management in the future.
After registration, you must enter the "Personal Account" and connect the available services, following the prompts of the system. After the services are added to the "Personal Account", the subscriber will be able to view information on them, change the set of options and the tariff plan, and also make a payment.
The "Promised Payment" service is activated in the "Payment" section. For thisyou need to choose a payment method, indicate which service "Promised payment" is connected to, and its amount.
Terms of Service
Despite the fact that the "Promised Payment" is available to most of the company's subscribers, there are some requirements that must be met to connect the service, let's consider the main ones:
- Service contract must be more than 4 months old. Subscribers who connected a number, Internet, etc. from Rostelecom less than 120 days ago will not be able to use the Promised Payment.
- No locks. If a subscriber has used a voluntary blocking of access to the Internet or a phone number over the past 3 months, the company will refuse to activate the service by notifying him.
- Negative balance. Internet and TV users can activate the "Promised payment" only with a minus on the account, for mobile subscribers it is permissible to have a small amount on the balance sheet, not exceeding 20 rubles.
- No debts. If subscribers' accounts have a negative balance for a long time, then it will be impossible to activate the "Promised payment" service.
How to pay off debt?
After activating the service, subscribers must replenish their account by the amount of the "Promised payment" within 5 days. If this is not done, then in the future the company may refuse to "Promised payment".
Important! Serviceit's paid. Its cost is 7-10 rubles, which will be automatically deducted from the next payment.
Where to ask questions?
If the activation of the "Promised payment" option cannot be performed automatically, then you can contact the help desk at 88003001800 or one of the company's offices.
Employees will promptly be able to help you activate the service or complete it right away.
It should be borne in mind that during a telephone consultation, the operator will need to identify the client by learning the passport data or the keyword that was specified when concluding the contract. When contacting the office of the company, it is imperative to present an identity document to the employee, in addition, some of the information can only be obtained personally by the subscriber.
The Promised Payment service from Rostelecom allows conscientious subscribers to always stay in touch with their friends or colleagues. It is important to understand that this service is intended for emergency assistance in case of a lack of funds on the balance sheet and do not forget to pay off the resulting debt on time.
