Reviews about the Internet in "TTK" are of interest to all users who are considering the opportunity to connect to the services of this company. Currently, it is a large telecommunications company, which is one of the five largest domestic telecom operators. Almost all of its shares are owned by Russian Railways Limited Liability Company. The company itself is one of the largest providers of trunk communication services for corporations and operators, one of the leaders in the broadband Internet access market for ordinary users. The subscriber base of "Trans TeleCom" is almost two million subscribers.
Company History
Reviews about the Internet in "TTK" are different. One thing is for sure, every month there are more and more users of this company, as it constantly spreads its influence in new regions and cities.
HisTransTeleCom's history dates back to 1997, when it was founded on the initiative of the Federal Ministry of Railways. Then the main goal was to build a backbone digital communication network, which was required by domestic railways.
In three years, a fiber-optic network with a length of about 45,000 kilometers was built. It covered 71 regions of Russia, almost a thousand settlements. The company officially began commercial operation of the network in 2001, in fact becoming one of the largest providers of Internet access services via a leased line.
Already by 2003, the company's revenue had tripled, it had about a thousand corporate clients. In 2008, it became known that TTK was entering the retail communications market, starting to offer broadband Internet access to the population. By the spring of next year, the company's branches were opened in all major cities of the country with the exception of Moscow. The company failed to enter the capital market for a long time.
Since 2012, "TTK" has been providing services in the field of cable television. Among the latest large-scale projects, it should be noted the construction of equipment for digital terrestrial television and radio broadcasting as part of the implementation of the relevant federal target program, which was carried out on the territory of the Republic of Sakha (Yakutia).
Manual
Open Joint Stock Company "Russian Railways" owns 99.9 percent of the shares of the company "TTK".
Immediate presidentof the company is Roman Kravtsov, who has been heading it since 2016. He began his career at the Novosibirsk branch of Rostelecom. Under his leadership, a new management team was formed, which began to carry out a set of measures aimed at improving the operational efficiency of TTK's business.
In particular, by now we have already managed to increase our share in the international transit market in several key areas at once. For example, with Azerbaijan and China. In this segment alone, the company's revenue grew by 650 million rubles in one year.
The Chairman of the Board of Directors is Evgeny Igorevich Charkin, who simultaneously holds the post of Head of Information Technology at Russian Railways OJSC.
On the market, the company pursues a fairly aggressive policy of takeovers and mergers. To date, she has already managed to acquire several large providers that worked in one or several regions of Russia at once. In particular, these are Tron-plus, Dartel, Ivtelecom, Informtek, Electro-com, Dars-IP, Maginfo, TV-Com.ru, Integrated Transport Network ", "TeleSOT", "Severlink".
In addition, the TTK company has already managed to take over almost 75 percent of the shares of one of the largest fiber optic cable manufacturers in the country - the Transvok company, which provides its services throughout the Russian Federation.
Mobile communications
Another fundamentally new novelty from TTK was the launch of its own mobile operator based on the infrastructure of Tele 2. The first subscribers who were able to test the quality of the provided communication were customers in the Krasnodar Territory and the Rostov Region. Soon, the network began to expand to other regions of the Russian Federation.
Currently, subscribers are provided not only with cellular communications and the ability to send SMS messages, but also with access to the mobile Internet.
During its existence, the operator has expanded its presence in the Ryazan, Novosibirsk, Kemerovo and Chelyabinsk regions, in the Altai Territory.
In particular, the "Single Account" service is offered to subscribers. In this case, you can pay your mobile phone bill, broadband Internet access from home via a leased line, as well as interactive home TV at a time.
Structure
If at first the regional branches of the company were directly subordinate to subsidiaries of Russian Railways, since 2014 the situation has changed dramatically.
The reorganization process was completed, after which the TTK company was transformed into a single federal company with a network of its own branches. There are currently eight.
The center of the macro-region of the Far East is located in Khabarovsk, Siberia - in Krasnoyarsk, Western Siberia - in Novosibirsk, the Urals - inYekaterinburg, Upper Volga - in Nizhny Novgorod, North - in Yaroslavl, Caucasus - in Rostov-on-Don, Center - in Moscow.
Address
The head office of the company is located in Moscow at the address: Testovskaya street, 8. The company's management is located on the territory of the North Tower business center.
This is in the area of the Third Transport Ring, not far from the Botanical Garden of the Capital State Medical University. The metro stations Mezhdunarodnaya and Delovoi Tsentr are located not far from the company's office.
Services
Internet provider "TTK" in Russia provides various services, they may differ depending on the region. And both in terms of cost and description. However, in most regional offices, a unified approach is still carried out with a common pricing and corporate policy.
In particular, now the Internet provider "TTK" provides Russians with high-speed Internet, satellite TV, and also provides package offers of services.
For example, as part of the "At the Height" package, the client has the opportunity to immediately get access to both home Internet and interactive television. There are two package options: basic and advanced.
The cost of the basic tariff is 470 rubles per month. For this money, the client receives an Internet speed of up to 100 Mbps and 107 channels. In the extended version of the package, the Internet speed remains the same, and the number of channelsincreases to 138.
It is worth noting separately that in order to connect interactive television, the client will have to purchase an additional set-top box.
Also, you can connect the Internet and interactive TV separately. The "At the height" tariff when connecting high-speed Internet will cost you 380 rubles per month in the first year after connection, then the price rises to 430 rubles.
This tariff includes "Home Internet" service and Wi-fi router. It should be noted that the tariff payment system is credit. If in the first year after connecting the subscriber decides to terminate the contract or change the tariff plan, he will have to pay a one-time payment for connecting this service in full. It also includes the full cost of the equipment that was installed in accordance with the sales contract.
The company offers two main tariffs for high-speed Internet. "TTK 60" (speed up to 60 Mbps, cost 400 rubles per month), "TTK 100" (speed up to 100 Mbps, cost 450 rubles per month).
Interactive TV
The company offers a variety of tariffs for connecting interactive TV.
When connecting the "Social" tariff, the user receives 60 channels for 49 rubles per month, the "Basic" tariff assumes 107 channels for 150 rubles per month. Finally, the "Advanced" tariff allows you to watch 138 channels for 249 rubles per month.
Alsothere are additional packages. As a rule, they are thematic:
- Sport package - 6 channels, 149 rubles per month.
- Package "Children's" - 13 channels, 199 rubles per month.
- Package "For adults" - 4 channels, 359 rubles per month.
- Package "Educational" - 19 channels, 249 rubles per month.
- Package "Match! Football" - 3 channels, 380 rubles per month.
- Package "Match! Premier" - 1 channel, 219 rubles per month.
- Kino package - 16 channels, 249 rubles per month.
- Package "Shant Premium HD" - 1 channel, 240 rubles per month.
The company provides, as part of the connection of services, to subscribe to video rental. Separately, you can connect Amediateka for 299 rubles per month, ivi service for 149 rubles per month, START video service for 199 rubles per month.
When connecting interactive television, a set-top box is purchased for five thousand rubles. Its purchase can be arranged in installments.
TV Development
It is interesting that the development of interactive television is a new segment in the company's work. Since 2017, TTK has been providing customers with the opportunity to watch channels in the highest quality and independently manage the broadcast if necessary. For this, the functions of pause, rewind, as well as viewing programs that have already ended are provided.
Currently, interactive television services are available to subscribers in 142 cities of the Russian Federation.
Impressionscustomers
Reviews about the Internet TV "TTK" mainly have to deal with negative statements about the work of the company.
In terms of connecting additional TV packages, the greatest indignation is the connection of paid services without the consent of the user, he is not even notified about this. Moreover, if you contact them with a complaint, then the call center operators solve these problems according to the standard scenario. They begin to convince the client that they called him at the mobile phone number he indicated when connecting, he allegedly gave his consent to connect these services, and now he doesn’t seem to remember it.
To prove their case, subscribers have to go to their carrier to get a printout of incoming calls. This is the only way to prove that the company simply blatantly lied. But even after that, they refuse to return at least some money, stating that the service was connected, the subscriber used it, which means that they fulfilled their obligations in full, for which they can take the money due to them.
This attitude towards customers leads to a large number of negative customer reviews about "TTK". There are also enough complaints about the Internet, which users receive via a dedicated line. We will tell you more about this.
The Internet that doesn't exist
Bad reviews about the Internet "TTK" leave even those users who have been using the services of this company for many years. They note if beforeit was a really high-quality company that provided high-quality services and took care of its customers, but now the situation has changed dramatically. In reviews of the Internet in TTK, this fact is noted by the vast majority of users.
Users in almost all regions of Russia emphasize that the company constantly has problems with stable communication, which it is not able to solve. In the reviews about the Internet provider CJSC "Intelby TTK" there are many complaints due to the fact that customers are constantly being deceived with the state of the account. Money from it is constantly disappearing somewhere, it turns out to be very problematic to restore the real history of payments.
In reviews of TransTeleCom (TTK), subscribers complain that the company constantly writes off money even for those time periods when there was no connection due to their fault. For example, due to breakdowns or other technical reasons. According to reviews, establishing contacts with TTK is extremely problematic. If any problems arise, operators are reluctant to meet halfway, they are not at all interested in resolving issues and claims that arise from consumers.
Home Internet from "TTK" is constantly scolded in the reviews. The standard situation is observed in almost all regions of the Russian Federation in which the company has its own representative offices.
It turns out that it is especially difficult to restore the Internet if it disappeared due to some technical problem. In reviews of the home Internet in TTK, users admit thattheir requests for restoration of access to the network are ignored by the provider for several weeks. As a result, it is increasingly possible to come across assessments that this is the most terrible provider in existence. In customer reviews on the Internet from TTK, they admit that there are always problems with a dedicated line, they are solved slowly and reluctantly. As a result, the promised connection does not happen for weeks.
All this leads to a large number of negative reviews about the Internet provider "TTK". Those who now use the services of this company strongly recommend avoiding it.
