If you often have to deal with the loss of funds from the balance of your mobile number, regardless of whether you use communication services or not, then it's time to ask yourself how to check the costs of MTS. The situation when the balance was replenished, and after some time when trying to call or send a text message, it turned out that there were no funds on the account, is probably familiar to most subscribers.
Most often, additional services are activated on their numbers, which the client does not know about or simply forgot. They are the ones that cause debits. There are also cases when, when making a call, the subscriber does not know that the called number is registered in another area, which means that it will be charged differently.
How can I check my expenses (MTS) and control the process of debiting funds from my account?
Variants for checking debits from the account
- It is very convenient to control your number through the web interface of your personal account. On the official website of the provider, you can check all the data of interest: find out which paid options are activated and what theircost, get details for a specific period (no more than six months from the current date), disable unnecessary services, etc.
- If you do not have the opportunity to regularly use the Internet to check such information, but the question of how to view my expenses (MTS) is still relevant, then use the USSD request service. By entering certain combinations, you can get information about activated packages, services and options, clarify what is the cost of the last actions performed on the number (we are talking only about paid actions and only for the last two days).
Service "Balance under control"
The mobile operator has provided for the subscriber's interest in the cost of the call made by him and developed the "Balance under control" option. For a symbolic subscription fee, only ten kopecks daily, the subscriber can find out every time after the end of the call how much this dialogue cost him. The information comes as a text message immediately after the operation is completed. You can activate the service by request 1523.
How to view my MTS expenses
- Check the list of services present on the number in any of the convenient ways: through your personal web account or through the request 1522. When using the second option, the name and cost of the activated services will be sent as a text message.
- Refuse unnecessary services. Once you know what is causing your balance to drop, it's worth eliminating it. Options for deactivating specific services can be viewed atMTS website or by contacting the contact center at 0890.
- If no options and newsletters are activated on the number, how can I find out my expenses? MTS in this case offers to use the "Detail" service.
Details of MTS expenses
You can view detailed information about all write-offs from the balance of the number for a specific period on your own, through your personal web account or by visiting the operator's salon. It should be remembered that information is available via the Internet only for the last six months. Which means that if you are interested in the period that preceded this one, then you will not be able to avoid a visit to the office.
When ordering details via the web interface, you can get a detailed transcript in a few minutes to your e-mail, which must be specified in advance. You can use the detail if you did not find connected services on the number, but the amount of charges seems suspicious to you. Perhaps you just often communicate with a person whose number is registered in another region.
