Whenever there is an urgent need to work and the printer does not print, it causes a real shock to the user. This happens infrequently, on average, according to statistics, only once every six months. However, if this trouble suddenly arises, you must be able to independently identify the reasons why the printer does not print.
Most common reasons for rejection
A printer problem can have different sources. It starts with an empty cartridge or toner that has been replaced. In this case, a message from the operating system usually appears to inform the user. Another fairly common reason why the printer stops printing is a malfunction in the connection cable. Even minor configuration errors can paralyze the system and stop printing. This may be due to incorrect software or driver settings. Another reason why the printer does not print and an error code appears when trying to print is the difficulty of connecting to wireless printers.
However, in most cases, printer errors are easily resolved. To quickly resolve printer problems andto fix errors, you need to perform the following actions:
- Check printer connection and availability.
- Check cartridges, paper and print head.
- Check printer queue and run automatic Windows troubleshooter.
- Update drivers and fix firmware bugs.
- Starting Windows Printer Services to set permissions on the Windows print server.
Setting the default printer
Before you can determine why the printer is not printing from the computer, you need to know if the job has been sent to the printer. When a print job is submitted, a window will usually open where you can set the page orientation or paper size. And you can also check which printer the order was sent to. By clicking on the "printer" icon, the user is taken to a selection of available devices. After selecting the appropriate one, you need to click "Add Printer" to install it.
If it is already installed, you can use the control panel as the default printer. To do this, open it by typing the "Start" menu in the search bar. Then go to "Hardware and Sound" and then "Devices and Printers". There, right-click on the desired model and select "Set as default printer" from the menu.
Connect your device to your computer
For wired printers, check the connections and cable first. For network printers, check if the computer is connected to the printer and the printer is connected to the WLAN. Most devices have a control display,where you can see a specific connection.
If the printer is not connected to Wi-Fi, you need to turn it off and on. It is important that computers and printers are connected to the same network. You also need to check if the WLAN is really working. If several printers are connected to the printer or they are connected via WLAN, it is important to pay attention to the exact designation of the desired device. Available XPS, PDF, and One Note printers are non-physical. They are virtual printers for converting documents to other file formats.
If the user cannot find their printer in this list, they will need to reinstall the driver.
Checking toner, paper ink
One of the possible reasons why the printer does not print black is the lack of toner or ink. Using the device display, you can easily find out if one or more cartridges are empty. If your printer does not have a display, you can see the level display using the print wizard on your device. Another common reason for a printer not working is out of paper or a clogged machine due to a paper jam.
Usually these problems are also displayed by the computer or printer. In this case, you need to check if everything is in order with the paper, and it is also important that the covers of the device and the tray are closed correctly. To check the level of ink cartridges, you can use the corresponding functions either directly on the printer display or through the tool.
When installing a new cartridge, make sure that ithas been inserted correctly. If the print head is dirty, this can also cause problems with the printer. The user is usually notified of this problem via the appropriate error message code on the instrument panel.
To determine why the printer is printing white, you can use the device tool in your PC operating system to reliably test the print head and initiate a cleaning process if necessary. If necessary, you can switch from "offline mode" to "online mode" by clicking "Printer" on the top menu bar and checking the boxes "Use the printer offline" or "Stop the printer" by clicking the button.
If this is not done, it will be clear why the printer does not print, puts it in the print queue. Then it is better to delete or cancel the previous tasks by clicking the right mouse button. You can cancel all print jobs and send the print job again. If the printer still won't print, it's best to move on to the next troubleshooting step.
Recovery via control panel
Windows provides automatic printer troubleshooting. You can access this feature using the Control Panel and right-click on your printer icon. Select "Troubleshoot" from the menu. Windows starts troubleshooting.
If this troubleshooting method did not help start the printer, you need to go to the device manager and pay attention to the status, and if the device is indicated in yellow, then the problem is why the printer does notprints may be due to the wrong driver.
In this case, reinstalling the driver software will help. If the user does not have the driver program on the CD, you can download the latest version from the pages of printer manufacturers: HP, Canon, Epson.
Updating drivers and fixing firmware errors
Before establishing why the printer does not print, although there is ink, you need to check the presence of it in the added devices. This problem is usually resolved quickly. After connecting the USB connector to another port on the PC, the operating system detects the printer and starts installing the necessary drivers. If this does not happen, you will have to install the drivers manually. To do this, open the Add Printer dialog box.
Windows then lists all devices for which drivers are available. You need to find the right type of printer. Then click "Next" in the lower right corner and wait for the driver installation to complete. If Windows cannot find suitable drivers for your device, you can try downloading them directly from the manufacturer's website.
The driver may be initially available but out of date, which will also cause problems with the printer. In this case, you need to go to the device manager through the control panel and find the "Printer Queue" item. From here, you can click on the appropriate printer, and using the Driver tab, enter the Update command. If all these troubleshooting steps don't work, you can completely uninstall the printer and reinstall it fromusing new drivers and update the firmware from the manufacturer.
Starting Windows Printer Services
Another reason why the printer won't print. To do this, you need to make sure that the Windows Print Service is running. On Windows, this service is called "Spooler". To check the Windows Printer Services, you need to go back to the Windows Control Panel and click the Administrative Tools menu item. Then select the "Services" category, find the "Printer Queue" entry and set the startup type to "automatic". Then the status should be set to "running", which means the printer service is running.
To start printing, you must have the appropriate permissions for the computer user. If there is only one user on the PC, he is usually an administrator at the same time and has all the rights to make or change settings. You can set these permissions for the Windows print server, manage printers, view printer server information, and manage the print server.
To set permissions for the print server, you need to open "Print Management", and on the left click "Print Server". Here you can check if the user has the necessary permissions. Right-click to open Properties, from where you can set permissions for group or user names.
The printer does not recognize the cartridge
If the printer does not recognize the cartridge, this may be the main reason why the printer does not print well. But this cannot be a reason to throw it away. Often the error is not in the cartridge itself. itapplies to both original and compatible accessories. Compatible cartridges today are manufactured like the originals and are identical to these models. The main mistake can be in choosing a brand. therefore, the user must ensure that he has selected the correct cartridge for his printer model before installation.
Different printers, manufacturers and models use different consumables. Even slight differences in device name and cartridge labeling result in the wrong product being used and not being recognized by the printer.
Installation order:
- Insert the cartridge correctly into the printer. If a click sounds, the cartridge is properly installed.
- Before inserting, remove all packaging material: protective films and packaging residues. For example, sticking a small piece of tape to a cartridge chip can cause the cartridge to "misread" it.
Canon scanner errors
Often there are various problems associated with old devices. This may be one of the reasons why the Canon printer does not print and does not recognize the cartridge. Sometimes buying a modern model is not a bad idea, especially in cases where the repair exceeds the actual cost of the device, but first you should still try other working cartridges of this model on the printer. If they are also not found, then the problem is related to hardware failures in the device.
Inkjet printers also use different cartridges for each color. If the instrument does not recognize one of the cartridges and allothers are working correctly, it is defective and needs to be replaced.
A simple but effective help is to restart the printer. Often this simple trick helps with many errors.
Epson does not recognize cartridge
Even with advanced printers such as Epson, sometimes there is a problem of not recognizing the used cartridge. That's why the Epson printer does not print. If your Epson printer displays the error message "The printer does not recognize the cartridge", you need to take the following steps:
- Make sure the warning message is displayed when using a compatible cartridge. If so, click the OK or Next button on the message. Subsequently, the print operation should continue as usual.
- Check if the cartridge transport safety device has been removed. Because not only the packing material must be removed before using the printer cartridge, but also this fuse, usually a black or orange plastic component.
- When removing the cartridge, be careful not to come into contact with the ink contained.
- To change the cartridge on an Epson printer, you need to use the utility program, using the printer settings and following the program's instructions.
- Do not change ink cartridges until Epson offers a replacement and the ink is completely depleted. If the printer does not recognize the inserted cartridge, you need to turn it off for about 30 seconds and then start a new print.
FaultHP All-In-One
The brand of HP printers speaks for itself, these devices work with a minimum of failures. Typically, an HP printer error can be fixed with a few simple steps. Action sequence:
- Make sure the printer is properly connected to the PC. Otherwise, he will not be able to receive orders.
- Open Control Panel and select Printers.
- Find an HP printer. It must have the "ready" status. If the printer is listed as "Offline" or if there is no icon at all, the device will not print.
- In order for the printer to enter the "ready" status, it must be properly connected to the PC. Make sure the cable is connected correctly and not damaged. If the cable is in doubt, it should be replaced. You can also try a different USB port on your PC.
- Replace the cartridge as many printers refuse to print as soon as the cartridge is empty.
It's hard to say goodbye to a printer that has helped you complete a lot of jobs, especially when the printer can still work. And if the user does not update the drivers or do preventive maintenance of the printer at the right time, this can lead to quite a lot of problems related to print quality, not to mention downtime of the right equipment.
