Have you been registered in the popular social network "VKontakte" for a long time or just recently registered? In fact, it doesn’t matter, because absolutely any user can run into a problem when the VKontakte site does not open. Moreover, it can be quite difficult to solve this problem, since the reason why it is impossible to get to your page can be not only a forgotten password.
Who is to blame?
The main reasons why VKontakte does not open are the actions of intruders. The Windows operating system has a special host program file. Fraudsters create various viruses and so-called Trojans that, attacking your computer, change the component of the mentioned file, prescribing other command lines.
As a result, the unsuspecting user tries, as usual, to go to his page and sees the "VKontakte" splash screen with a suggestion to repeat the login and password. The fact is that the site that you get to when the program file is changed is not real. He just looks a lot likeon the original, but if you look closely, you can see the difference.
However, few social network users, faced with such a problem, immediately think of a "criminal" substitution. The most annoying thing is that all the actions of intruders lead to the fact that you are invited to send supposedly free SMS to a short number in order to make sure that you are still a person, and not some kind of bot. And then the following happens: you send SMS, money for sending is removed from you, but you cannot enter the site. Yes, plus everything, scammers get another login and password from your page. The situation…
Naturally, the user wonders why the "VKontakte" page does not open even after sending an SMS. Don't wait, it won't open anyway. You have fallen for the scammers. Now let's take a closer look at what needs to be done to avoid such unpleasant situations.
How to fix mistakes
The very first thing to remember is that the social network is absolutely free, the site administration does not require any money when registering, and even more so, it will not require paid confirmation in order to recover the password. But if you are already faced with a situation where VKontakte does not open, what to do, we will tell you.
You should find host. It is usually located in the program files folder. To find it, you can try following the path: WINDOWShosts (for Windows 95/98/ME), WINNTsystem32driversetchosts (for Windows NT/2000),WINDOWSsystem32driversetchosts (Windows XP/2003/Vista).
The next step is to remove absolutely all lines that contain the following words: vkontakte.ru/, and the beginning of the entry can be anything from your IP number to ordinary numbers. After you have cleaned the file, be sure to save the changes made to it and restart your computer.
Using antivirus
You can go the other way when "VKontakte" does not open. If you do not have an antivirus program installed on your computer, be sure to fix this error. You can also download the antivirus program using the Internet (for example, Dr. Web). You can download it in both free and paid versions. To quickly cure your computer of malicious utilities, it is better to use the free method and download the healing program as soon as possible.
Downloaded? Excellent! Run a virus scan. The program will detect malicious virus software and send it to quarantine. After completing the antivirus, the computer must also be restarted. Now you can try to go back to the site "VKontakte".
What to do if cleaning host and antivirus did not help?
It also happens that neither cleaning the program file, nor using an antivirus does not get rid of the problem in question. In this case, you will have to try the following options.
It is possible that your computer has picked up the svcnost.exe virus. To get rid of it, again you have to look for the file in the folders"Documents and Setting"/"Application data". Try using the search to find malware. Be sure to check the box for hidden folders.
But if the computer can't find it, try to find it manually. Viruses are sometimes very well hidden, along with keyloggers (spyware).
Most importantly, remember to look in the Windows folder. When you find it, delete it immediately, only then be sure to check if you managed to get rid of it completely. The command line should not contain the "Autorun" command for this file.
After the final removal, restart the computer again and try to enter your favorite social network. What, still does not open "VKontakte"? Let's move on.
Another virus?
If you didn't find the virus you were looking for, or, on the contrary, found it, restarted your computer, but VKontakte still doesn't open, don't panic. So, you need to look for another virus called "vkontakte.exe" or "vk.exe". We will detect it through the "Task Manager".
First of all, open the "Dispatcher" menu and look at all currently running processes. We are looking for those that have the name we need. Found? This means that there is a virus on the computer, which does not allow you to access the social network.
What should I do if my PC is infected with vkontakte.exe or vk.exe?
Destroy! First you need to find files withgiven extension. Open "Start", then "Search", enter the extensions you are looking for in the search bar, not forgetting to note that all hidden files and folders should be searched.
When the files are found, again, delete them and restart the computer again. And again we are trying to go to our page.
Helpful tips
When the question of why VKontakte does not open is resolved, be sure to change the password from your page, and even better - from the mailbox. And in the future, in order to avoid problems like: “I want to go to the VKontakte website, my page does not open!” - be sure to use anti-virus software.
All malware and trojans tend to attack a computer that does not have any antivirus software. Therefore, update the installed anti-virus programs in time and do not visit suspicious sites, which the same anti-virus will definitely warn you about. Always check unknown files and programs for viruses before installing them on your computer.
