Many people use Internet sites to order appliances, clothes or something else. Sometimes it happens that written reviews on "AliExpress" do not open or it is not possible to supplement them. This article will help resolve the issues mentioned.
What is AliExpress?
AliExpress is one of the most popular internet sites in Russia. Using it, you can buy products from China: be it appliances, clothing or something else. According to some reports, 20% of all visitors to the site are residents of Russia.
In fact, AliExpress (users simply call this website "Ali") is a good marketplace where customers from different countries can buy goods from Chinese manufacturers at a price often cheaper than the market price, and even with free shipping. You can buy on this site both at retail and small wholesale.
A huge plus of "AliExpress" is that you can see a lot of reviews about products (both positive and negative). This helps when choosing a personal purchase. Comments are posted from people from different countries. Besideshowever, many users attach a photo of the product itself to them. Usually, the more orders for a product, the more detailed reviews. Buyers honestly describe the seller's performance, availability, customer support, product quality, etc.
How to leave your feedback on "AliExpress"
You can write your comment about the product only after purchasing it, while confirming the receipt of the goods. Opinion can be left within 30 days from the date of confirmation of receipt of the product. Then, as you can see in the photo below, it is possible to write reviews about purchases on "AliExpress" in Russian or any other language.
In your message, you must mention the delivery time, as well as the quality of the goods. Interestingly, the review can be left anonymously. Then others will not be able to go to your profile page and will not see your activity on the site. You can also attach up to five photos of the purchased product to the comment.
How to add a review to "AliExpress"?
Your comment cannot be edited, but it can be supplemented within 150 days from the date of writing the main one. This is a very convenient feature: it happens that on the first emotions after receiving the product, the user is satisfied with everything and he puts "five stars", but over time, some kind of defect appears or it is found that one of the declared characteristics is missing. So, how to add a review to "AliExpress"?
After logging in to the "Ali" website, you need to click in your personalaccount on "My orders", then go to "Manage reviews", where you can see the tab "Published reviews". By clicking on it, it is possible to add a comment about the purchased product.
It is noteworthy that the very rating given in the first review (from one to five stars) cannot be changed. Therefore, in case of any marriage, it remains only to write an additional comment, attaching photos.
Why can't I see my review?
Many often wonder why reviews on "AliExpress" are not displayed. Given the above, this is a serious problem and a huge minus for those who are used to focusing on the product from the comments of others. So why aren't reviews on Aliexpress showing up?
Sometimes, a user has left a review, but does not see it in the list of others. Why? Do not rush to be upset, a reminder is given in the buyer's personal account: the comment will be visible only when the seller leaves his answer to him. Or the review will become visible from the moment of thirty days after its writing. So in this case, it is important to be patient!
AliExpress reviews of other users are not displayed. What to do?
One of the reasons why other people's comments are not visible is the redesign of Ali's website. Since 2016, reviews are not at the very end of the page of the product we have chosen, as before. Now, in order to view the comments of others, you need to click on the rating of the product, presented in the formasterisks (located at the top of the page).
Another way is to scroll down the page of the selected product a little, where you can see different tabs, including "Reviews". This can be seen in the photo below.
Also, many people note that the display of reviews of others depends on the browser used. For example, in the Yandex. Browser program, when you click on the comments, you can see that the wheel is spinning (as if the comments are opening), but in reality either nothing appears, or other products of the manufacturer are immediately shown. If you have a similar problem, try changing the program for accessing the Internet or clear the cache.
What should I do if reviews on "AliExpress" still do not open? Users share: it helps to replace several letters in the address bar of the product page itself from https:// to https:// - and comments can be read.
Still not showing reviews on "AliExpress"? Buyers note that using the special AliExpress application makes shopping easier, easier and more convenient. And it is important that in this program, the opinions of customers about the purchased goods are visible. You can download the AliExpress app from Google Play.
Result
Judging by the reviews of "AliExpress" in Russian, on the site you can buy quality products at affordable prices. What to keep in mind when choosing a product?
It is imperative to look at the period of work of the selected seller on the site, as well as the product rating andreviews about her. All this will increase the chances of a successful order. Also, as shown in the photo below, there is a rating of the seller himself, namely the statistics of positive feedback about him.
Yes, there are a lot of negative opinions about AliExpress online. But most often they relate to the delivery process - it is clear that anything can happen to the package on the way from China. But it is quite possible to open a dispute with the seller, and almost always in such cases, users sought a refund of the money spent. Well, happy shopping!
