The high quality service of the Chinese online store Geekbuying, actively advertised by the members of its affiliate program, attracts many potential customers to www.geekbuying.com every day.
However, users who have already used the services of the store did not fail to leave feedback about Geekbuying and the problems they had to face on the site. Most of the customers of the mentioned store unanimously recommend that people who prefer online shopping to all other ways of purchasing goods contact the sellers who have settled on this trading platform.
Customers who have no complaints about the site report that interruptions in order tracking and the occasional chat shutdown made them pretty worried.
Reviews about Geekbuying affiliate program members
Geekbuying, an electronic goods store, sells office supplies and household goods, according to information provided by partners.
According to the information provided by the participants of the affiliate program, the largest commodity bases belonging to the online store are located in the US state of California and in England. Most of the goods stored in warehouses in Shenzhen (China) flow here.
It is also known that 11 percent of the customers served on geekbuying.com are Americans.
You can pay for your order using payment systems (Paypal, Western Union, Wire Transfer), as well as bank cards (Mastercard, Visa, Discover, Qiwi, American Express). It is also allowed to issue debit memo settlement transactions.
How to save money with www.geekbuying.com? Customer Reviews
If you believe the information distributed by the participants of the affiliate program, on the website of the online store, buyers are waiting for pleasant surprises - coupons and additional discounts.
And for those who have registered on the website www.geekbuying.com through an affiliate link, new opportunities open up. For example, an elite coupon that gives you the opportunity to save four percent when making a purchase for any amount. "Panda Coupon" (as the service is called) applies only to products that are not subject to seasonal or other discounts.
Users of the World Wide Web who left their reviews about Geekbuying refute talk aboutthe existence of tempting offers from this online store. The prices shown to site visitors are attractive - a cunning marketing ploy, and the most "appetizing" products are almost always out of stock.
In addition, the sellers working on the site deceive customers at almost every step:
- they say that the goods were sent a long time ago, but this is not true;
- assure that the money demanded back has long been returned, which is not true, and so on.
Most of the users who once became customers of the online store do not recommend their friends (as well as unfamiliar) shopaholics to make purchases in the Geekbuying online store.
Time and delivery methods
Affiliate program members who left feedback on the Geekbuying store characterize this trading platform as one of the most profitable because the delivery of goods, regardless of cost, is free and is carried out in several ways. One of them - air delivery - lasts from 14 to 28 days.
Urgent orders are delivered within three to five days (it all depends on the remoteness of the settlement where the recipient lives and the number of goods in the order).
Reviews left by the store's customers indicate a systematic violation of the store's established rules by the store's sellers. Here are the most common complaints:
- chat, through which customers can contact the administration or sellers, is permanently disabled;
- the email addresses listed on the site exist, apparently, "for beauty."Although in fairness it must be admitted that in some cases letters reach;
- unable to comment on order page;
- the sending of the parcel is preceded by a quality check of the goods, but this is not a guarantee that the goods will be delivered in the proper form (if they are delivered at all);
- unable to trace the goods.
This store is one hell of a mess
This sums up the comments of dissatisfied users who interacted with geekbuying.com. The reviews, which will now be discussed, were left in November-December 2017. In all cases, payment was made at the time of ordering.
This group of customers is known to have contacted customer support with the question: “It has been several days since the payment was made, and the status of “received payment” has not changed for several days. Why? The status was changed almost immediately.
Coincidence or normal?
When the order status was changed to "paid", some customers were alarmed. Most of the customers who wished to leave feedback on Geekbuying report that at first they wrote off their anxiety as suspiciousness against the background of nervousness. The money is gone! By the way, it took a few days from the moment the order was placed to its dispatch.
A week later, customers received a notification from the customs agent. As it turned out, while the customers of the store were already looking forward to how the paid goods would be removed from the packaging, customs officers, who were the official brokerGeekbuying companies "wrapped" them back due to lack of necessary documents.
Now everyone is tensing up…
Return goods
According to the information shared by the partners of the online store, the buyer will be able to return or exchange the goods within seven days if:
- it turned out that the purchased item did not suit him;
- Item was damaged during shipping;
- the purchased item has obvious defects.
According to the testimonies of partners who have left reviews about the store geekbuying.com, if it is necessary to exchange a damaged product, all transport costs are covered by the trading platform. And if the product breaks down before the expiration of the warranty period, it is subject to return and free repair. In this case, the buyer will have to pay part of the amount spent on freight.
In all other cases, shipping costs are the responsibility of the customer.
Will the money be returned?
The days of correspondence with representatives of the Geekbuying online store dragged on. From customer reviews, we can conclude that the ordered and paid for goods were never delivered. The money was also not returned.
Support workers have been fooling customers for several weeks, explaining that the goods are already at customs and, in the absence of a notification, will be sent back to China. Only after that the money will be returned to the clients. How the case ended is unknown.
It may seem strange, but the online storeGeekbuying, as it turns out, has its upsides as well. So, for example, there were cases when the funds paid for the order were returned to the payers. The reason for the return is suspicion of the unreliability of the payment method chosen by the client.
Positive opinions
Positive feedback about the Geekbuying store, it turns out, is also there. Customers who are satisfied with the work of sellers and the level of service report that, having read negative comments, they avoided the discussed trading platform until they were tempted by “delicious” prices.
Among the supporters of the Geekbuying online store, as it turned out, there are also users who, having placed and paid for twenty or more orders on the site, did not regret that they used the services of the store. All orders received, they report, were well packaged and of the same quality as described on the site.
It should also be mentioned that all the netizens who left feedback on Geekbuying, although they indicated their names, preferred to keep detailed information about themselves secret. None of the authors of the comments (both positive and negative) logged in through the social network.
