Moscow is one of the most technologically advanced cities in Russia and the world. Activities to provide commercial access to the Internet are carried out by dozens of large and not very firms. Among the market giants is MGTS, a subsidiary of MTS. What are the features of the services provided by this corporation in terms of organizing Internet access and related services?
"MGTS": about the company
"Moscow City Telephone Network" is one of the largest wireline operators in the Russian capital. The company currently provides telephone services, access to the Internet and digital TV channels, as well as a number of related services.
"MGTS" is a company with a long history. According to some information, it was founded in tsarist Russia, in 1882, when the first telephone exchange in Moscow was opened on the Kuznetsk bridge. Now the largest shareholder of MGTS is MTS and its subsidiaries.
Services
One of the most famous products of the company -Internet from "MGTS" (optical fiber). Reviews about this service are found in a wide range. Now, several hundred thousand Moscow subscribers use the network access within the framework of this product. MGTS also provides similar types of services to legal entities.
For a long time, DSL telephone channels were the main technology of communication with the network in MGTS networks. But little by little, another method of accessing the Internet, GPON from MGTS, is acquiring the status of a leading one. Reviews about it generally reflect the positive assessments of users in terms of changing access technology. The fact is that when using GPON channels, optical fiber is used in its pure form, which allows you to transfer data at a very high speed.
Services - more and more diverse
Since 2009, MGTS has been providing services in the Triple Play segment based on the current Internet infrastructure. The service "Internet TV" appeared. MGTS, reviews of which are largely determined by the quality of not only the main service - providing access to the network, but also in terms of additional services, is considered by many Muscovites to be a reliable supplier of modern TV content. The range of channels within the tariff packages from this provider is quite diverse. In the same year, the MGTS Internet provider (reviews from many users characterize this initiative very positively) began selling network access services in a "boxed format". By purchasing it, the client could start using the Internet by simply connecting the equipment to a computer and notthinking about settings. While services from many other providers require in many cases the call of a wizard to properly work with the equipment.
Box solution
In fact, the equipment within the service in question even looks like a box, designed in the corporate style of the company. It contains instructions that are quite comfortable for reading even by an inexperienced user on how to organize a home Internet. "MGTS" (reviews from many customers indicate an extremely positive assessment of this aspect) has compiled an appropriate "boxed" guide so that you can get online without contacting the support service.
Although, if necessary, you can always call the MGTS contact center - its number is indicated on the "box". At the disposal of the user is the marked manual, as well as a modem. As a rule, it belongs to budget series, however, the functionality of this device, as many experts note, is quite up to par.
Unusual and promising services
Among other notable services of MGTS is the Parental Control service. Through it, adults can control children's Internet use - mainly by allowing or blocking access to the Internet on certain days and hours. The technologies with which MGTS works are constantly evolving. Thus, in the fall of 2014, information appeared in various sources that the provider was going to introduce complexInternet traffic analysis algorithms. This type of technology will allow, as expected, effective filtering of online packets. It is also expected to use it as a marketing tool.
GPON Technology
Let's study in more detail the nuances related to the most modern technology by which this Moscow provider provides Internet access - GPON from MGTS. User reviews, as we noted above, characterize this kind of communication channel as having a very high speed. The corresponding figure can even reach hundreds of megabits / sec for home Internet users. However, the high data rate is not the only advantage of GPON (also called "Jiepon") over previous technologies.
Communication is stable
When using GPON channels, the reliability and stability of the connection is achieved. Dropouts, hangups, and other problems that were common with previous types of technology are not typical for networks using fiber optics. Another remarkable feature of GPON is that a wide range of additional services can be adapted to it, which, in fact, is what the Moscow provider we are considering does. Internet "Jiepon" from "MGTS", reviews of which largely indicate that the above advantages of technology are not a theory, but a reality, is complemented by a large number of other services available to the company's customers. Network communicationis carried out through a user modem, which, as a rule, is provided by MGTS for rent. Modern models of relevant devices allow you to access the Internet via Wi-Fi. This means that you can access the network from several devices at once.
ADSL technology
Of course, even in such a technologically advanced city as Moscow, there are areas and houses that fiber optics have not yet reached, or there is no technical possibility to connect everyone to it. In this case, MGTS offers its client to organize a home Internet through ADSL access. In principle, this technology is quite capable of satisfying most of the needs of modern users. In particular, with regard to the aspect of speed - when using ADSL, it is quite possible to achieve an indicator of 7-8 megabits, or even more. To view pages, videos, listen to music, talk on Skype, this is enough.
The main thing is the phone is at hand
ADSL technology has some advantages in terms of convenience - the current telephone line is used as a communication channel. It is not necessary, as in the case of GPON, to mount something additionally. At the same time, as such, the phone remains functional - the digital signals of the modem are filtered using a small splitter connected to the network. In this case, when talking on the phone, the subscriber will not hear third-party signals generated during the operation of the ADSL modem.
Billing
Let's consider the principles of tariffing,which the Moscow operator adheres to in a fairly competitive market. As some user reviews testify, MGTS considers the Internet as a flagship service. Accordingly, any errors and miscalculations at the level of billing are probably undesirable here - customers can easily go to another provider, of which there are a lot in every district of the capital. Among the most noteworthy features of the billing characteristic of MGTS is the postpaid settlement system. That is, you can first use the network, and then pay the invoice - and moreover, in a large number of ways.
Due to technological differences between GPON and ADSL channels, MGTS has different billing principles for each of them.
- ADSL access can be much cheaper - for example, there is an option with an Internet connection for 150 rubles per month. True, the speed in this case will be relatively low - 3 megabits.
- In turn, the cheapest tariff for GPON connections from MGTS is 300 rubles per month at a speed of 15 megabits.
The general pattern for both tariffs is that the more expensive a specific offer, the cheaper the speed increase is, if expressed in individual megabits.
But, as we noted above, in practice, the fiber optic used when accessing the Internet from MGTS (reviews of many users confirm this) may not provide a significant increase in page loading speed. Justbecause the specifics of the corresponding Internet traffic does not involve the transfer of large amounts of data.
Tariffs are competitive
The Internet tariffs offered by MGTS - reviews of many customers testify to this - are quite competitive, although, as some experts admit, there are quite a few Moscow providers whose prices are lower with comparable access speed and connection stability. At the same time, MGTS can offer a variant in which billing will take place not on a monthly basis, but on a daily basis. Many users like this feature. Going online becomes possible only on those days when access is really needed. In this case, you do not have to pay for the month.
In general, the reviews sent by users to the major Internet access provider MGTS are very positive. Moscow is a city where competition between providers is quite tough. And therefore, if the degree of customer sentiment is positive, this can be an indicator of the company's success. And this is largely due, according to experts, to the attractive tariff policy of this provider.
Personal account
One of the basic tools for interaction between MGTS and Internet users is the "Personal Account" online service. In it, the client of the Moscow provider can receive all the necessary information regarding any services that he uses or plans to use. Services can be managed through convenient online tools.
Prospect estimates
We studied the main features of technologies and billing of services of one of the largest Moscow telecommunications companies, observed the degree of sentiment that contains reviews. Internet "MGTS", as we said above, according to a number of IT experts, considers it as one of the key services. At the same time, it would be useful to evaluate the marketing prospects of brand promotion in the capital's telecommunications market.
According to some experts, the company has every chance to consolidate its status as one of the leading communication providers in the Russian capital. Home Internet "MGTS", television, fixed-line communications, according to experts and many users who leave reviews on thematic portals, are services that are provided by the provider with an optimal combination of quality and tariffs.
There is information that MGTS plans to occupy about half of the broadband access market in Moscow by 2016. At the same time, the share of revenue from the provision of relevant services will be about 60%. As part of this strategy, the management of MGTS plans to cover all areas of Moscow in which it is present and provides services with a GPON network. In addition, as testified by the reviews left by experts, MGTS plans to actively provide Internet not only to individuals, but also to organizations. At the same time, online access will be supplemented by other services, such as, for example, cloud software, in particular, accounting, as well as hosting.
Also,As evidenced by the opinions and reviews encountered in the expert community, MGTS considers the Internet as a leading, but not the only significant service from the point of view of a global business development strategy. There is information that the company plans to take one of the leading positions in the digital TV market as well, bringing its share in this segment to 26%.
Competition is the engine of progress
True, competing companies, experts believe, will try to do a lot to prevent the Moscow provider from doing everything exactly as planned. And this is despite the fact that MGTS has the highest level of manufacturability of the communications infrastructure. Many of the largest providers in Moscow, which are direct competitors to MGTS, are actively improving their own capacities. For example, there is an opinion that other promising communication standards, such as, for example, DOCSIS, can compete strongly with the GPON technology used by MGTS. Some Moscow providers are mastering them quite actively.
MGTS: reviews
What is the degree of mood in the feedback from customers of the Moscow City Telephone Network? User opinions can be conditionally classified in several directions.
The first concerns the provider's tariff policy. Regarding it, the reviews are rather neutral: on the one hand, it cannot be said, as MGTS customers believe, that the prices are high, on the other hand, there are telecommunications companies that offer morecompetitive rates.
Another group of reviews characterizes the actual quality of communication. Opinions here are very different. Critical ones reflect some instability of online channels in terms of using popular file hosting, trackers. However, regarding this point of view, there are counterarguments based on the thesis that the actual responsibility for the quality of communication in this case lies rather with the owner of the site than with MGTS. Positive feedback reflects the high speed of access to most Internet resources, the minimum ping (the response between the request and the server's response), and the stability of the connection. In many ways, such sentiments, as experts believe, may be due to the advantage of fiber-optic communication channels used by MGTS.
Another direction in the range of opinions of the company's customers reflects the quality of the provider's technical support. Opinions here are different, but in general, a positive degree is maintained in the assessments. This may be due, according to analysts, high competition in the flagship segment in which MGTS operates. If the subscriber does not like something in communication with the support service, he can immediately decide to change the provider.
