Purchasing new clothes is a process that requires sufficient time and attention. Someone acquires new things only in case of urgent need, for someone it is a way to please themselves, and someone in this way seeks to maintain their reputation or social status. In any case, many of us strive to spend as little time as possible on this process and exclude the possibility of acquiring fake or low-quality goods. That is why many people prefer to make purchases in trusted online stores whose products are original. Also a special advantage is the home delivery service, which is offered by most marketplaces. This helps to save a lot of time and sometimes money.
One of the most popular online stores in this context today is "Boutique.ru". Why does it attract buyers throughout the Russian Federation so much? What is its feature? What kind of products does the company in question specialize in selling? Can I return an item if it doesn't fit? What do real customers say about the services of this online store? Answers to these and some other questionswill be provided in detail in this article.
About store
"Boutique.ru" is an online store that offers the widest selection of clothes, shoes and accessories for both women and men. Absolutely everyone can choose something here to their taste. You just need to visit the official website or offline store "Boutique.ru". Reviews strongly recommend not to ignore it. We will talk more about the features of cooperation with the store in question.
Delivery
Transportation of purchases from the store "Boutique.ru" reviews earn the most positive. Why? Because the company's management has done everything to make it pleasant and comfortable for customers to receive the purchased goods. So, there are a number of services that the store offers to its customers. Among them are:
- you can order goods absolutely in any region of the Russian Federation;
- delivery within the city of Moscow and within the Moscow region is free of charge, regardless of the purchase price;
- the ability to independently pick up the selected product in the store, trying it on before payment (if you do not like it, you can change your mind);
- you can always order a free fitting, things for which will be brought to your home (the service is available both in Moscow and the Moscow region, and in some other cities of the Russian Federation).
Also on the official website of the store you can find a special form, using whichget the opportunity to calculate the cost of delivery of the purchase to your city.
Payment
How can you pay for goods purchased at the "Boutique.ru" store? Reviews describe the following available payment methods.
Prepaid online:
- when making a purchase, mark the line "Payment online by credit card";
- it's safe: you don't enter your bank card details immediately, it only happens after your order is fully collected;
- after completing the order, the store staff will contact you in order to provide you with a link by which you can enter your bank card details;
- from now on you will have 48 hours to pay for your purchase.
Pay on delivery (cash or credit card, depending on which delivery method you prefer).
Return
This item especially clearly shows how sincerely cares about the well-being of its customers store "Boutique.ru". Reviews say that the customer can return the product within a year from the moment he purchased it. However, there are also some limitations. For example, shoe or clothing care products cannot be returned. Also, the watch cannot be returned.
If the product you received is of high quality, but the color, size did not suit you, the style did not suit you, or the thing just looks different in real life, and this is not for yousatisfied, you can always issue a refund in accordance with the current conditions for your city, without additionally warning the company about it. However, if you find a defect, report it to the store staff. This can be done with a phone call or by emailing the company, attaching photographs of the defective product to the letter. It is important that the defect you found is clearly visible on the picture. Also don't forget to include your order number. After a while, a responsible specialist will contact you.
You can send back defective goods using the services of any courier service of your choice or the services of the Russian Post. At the same time, be sure to collect the parcel in accordance with current requirements. It should contain:
- directly a product that still has its consumer properties;
- price tags, tags, labels, packaging (original);
- copy of your passport;
- the check you received or the order form;
- return application filled out by you personally.
What else do you need to know?
- Product that was purchased at a reduced price due to a markdown, as well as hosiery and underwear, cannot be returned to the store.
- Certain groups of goods are subject to diagnostics in specialized service centers. It is the buyer's responsibility to apply there independently in order to conduct an examination, as well as draw up a conclusion on the needwarranty repair.
- The final conclusion about how the product received a particular defect can only be made after an internal examination of the company in question has been carried out.
- All procedures related to the consideration of your complaint, as a rule, take from one to ten business days. After all the circumstances have been studied, you will either be refunded the money spent on the purchase of this product, or informed that there is a need for an additional independent examination. It is important to note that all the time that will be spent on the consideration of the claim, as well as on the implementation of an independent examination (provided that it becomes necessary), will not be included in the warranty period.
- If you want to return a quality product because the style, color or size did not suit you, then remember that the store will return you only the amount that you spent directly on the purchase of this product. Shipping costs will not be refunded. However, if you return a defective product, you will also receive a full refund of the shipping cost.
Sales
The store regularly discounts products and offers its customers to purchase them at discounted prices. What can be bought cheaper in "Boutique.ru"? Bags, shoes, clothes, watches, underwear - all types of goods that are presented in the store's catalog fall into this category from time to time. So givingAttention to the "Sale" tab on the official website of this chain of stores, you can save a lot on your wardrobe, while filling it exclusively with products from well-known brands.
News section
This section is updated regularly. By carefully observing the changes that take place in it, you will be the first to know about the replenishment of the assortment and not miss a single fashion novelty. Always be as up to date as possible! And a convenient product filter will help you not to spend too much time watching unnecessary items.
Discounts and promotions
"Boutique.ru" on Novokuznetskaya regularly holds various promotions. For example, seasonal, when in a certain period of time discounts on a specific range of products sometimes reach 50%. Also, as a rule, you can get a gift when you buy a certain product. In order to be aware of current promotions, you only need to regularly view the relevant section on the Butik.ru website. Reviews strongly recommend doing this as often as possible. In this case, you will be able to regularly buy the necessary goods at incredibly competitive prices.
Positive Feedback
There are incomparably more positive responses than negative ones. According to reviews of this kind, "Boutique.ru" on "Novokuznetskaya" has an incredible number of advantages. Among them are the following:
- Cumulative discount system.
- Here you will find any clothes of the highest quality, including eveningdresses, blouses or plain jeans.
- "Boutique.ru" offers its customers only original products of famous brands. There is no place for fakes here.
- Availability of pickup service.
- Quality photos of products on the site.
- Variety of payment methods for the order.
- Return of goods is possible within a year after the purchase.
- Delivery to any regions of the Russian Federation.
- Easy site navigation.
- Regular collection updates.
- Great service.
Most customers confidently recommend making purchases at the Butik.ru store (Moscow). Perhaps you will like something in his assortment.
Negative reviews
Negative feedback is, strictly speaking, extremely rare. As a rule, they are left by clients who are dissatisfied with the quality of a particular product they have purchased. If you have bought an item that does not suit you, remember that Butik.ru is ready to accept a return and refund your money for such a type of product as clothing. Also remember to try on the product before buying. This service is available in many cities of the Russian Federation. For example, a courier from "Boutique.ru" will bring you shoes for fitting at home. You can even try on several different models.
Among other things, buyers are frustrated by high prices and expensive shipping.
Worth visiting?
It is impossible to answer this question unambiguously. As you can see, there are both positive,and negative customer reviews "Butik.ru". An online store can leave the best impressions of the purchase of things about itself, or it can be very upsetting. However, it is important to make your own opinion about this trading platform and compare how it corresponds to the reputation that the reviews create for this company.
Contacts
From ten in the morning to ten in the evening - this is the schedule of the Boutique.ru store. Address: Moscow, Bolshoi Ovchinnikovsky pereulok, 16, Novokuznetskaya metro station, Arcadia shopping center, second and third floors. There you can find the entire range presented on the site. There is also the possibility of self-delivery of goods ordered through the resource "Boutique.ru". The phone number of the store can be found on the official website. The call center operates 24 hours a day, seven days a week.
Conclusion
"Boutique.ru" is a unique online store. It stands out from its competitors in that it is guaranteed not to try to sell you a copy or fake under the guise, and most importantly, at the price of the original product. You can also be absolutely sure of the quality of the goods. Among other things, the online store in question provides its customers with the opportunity to try on the things they like at home and refuse them if the potential new thing did not fit or did not like. This service is incredibly pleasant for regular customers.
Variety of payment options, the ability to return the goods and get back spent on itcash, as well as incredibly friendly service, makes this online store a great find for fashionistas and fashionistas of all ages.
Get only the best for yourself and your loved ones. And never regret your choice!
