In general terms, PBX is a service for a particular business company. What is a PBX and other details of this element will be discussed further in the article in detail.
Detailed description of PBX
So, a virtual PBX is a service that contains a whole range of communications of the latest type. It is due to these communications that this or that company of a business bias will be able to carry out its work with new strength and power. Mini PBX - what is it, and what is PBX decryption, it is important to know for everyone who wants to improve the work of their company. With the help of the PBX device, you will be able to unite all communications in your office. It is the virtual PBX connection that will provide you with a quality service.
And now more scientifically. What is a virtual PBX? In total, this is a device that has replaced analogues with the help of its price and technical support. With it, you organize the telephony of the company, and you can also track it all from any device convenient for you. So we learned what it is - mini PBX.
Features of the technical aspect
What is a PBX? The easiest way to understand this is on the example of its technical support. From this point of view, a service of this nature can be provided by several possibilities. What is ATC decryption, you should find out, as well as get acquainted with the disadvantages, advantages and features of a technical nature. The method of technical support is chosen depending on the type of activity a particular company is engaged in.
Services
Combined services are often offered to their consumers on the production market. What is a PBX will be more clear after we look at the options:
- Equipment provided. For the organization, it is allocated by the so-called subscriber gateway or server using software. These devices are usually installed in the premises of the direct employer. But in the customer's company, phones are installed that have IP addresses, as well as a software application for these devices. In addition, programs of an updated type are being installed with a focus on the task of business development.
- Also, the installation of the so-called platform is quite widespread on the market. Each corporate client purchases a virtual machine, which includes an operating system and software. Communication applications similar to the previous service can also be installed on this machine.
- The third sample service isproviding a domain to the company's office. To organize the promotion of the company, an individual entity is allocated, that is, the domain itself. It also has its own kinds of settings that each consumer can customize exclusively for themselves.
- Combining common communication services into one tariff plan. This tariff plan has its own short numbering plan. In this case, their additional possibilities of a rather interesting nature are implied. The equipment lies in the fact that a voice menu and an autoinformer are built in.
Now it has become much more clear what it is - an office PBX. It is also worth noting the fact that the management of this virtual exchange is provided exclusively by the tenant of this station. As a rule, control is carried out directly using a computer or mobile device. The person who rents this station can hire special operators to carry out this function.
What gives the connection of this service
As we wrote earlier in the article, this equipment is provided for establishing company communications. Also, the connection of such a device represents several other services, which we will analyze in more detail below:
- The so-called telephone installation of the entire office for the last five minutes is free of charge.
- If your offices are scattered around the world, with the help of additional settings you can connect everything to one telephone line.
- Call handling servicesbudget option.
- Connecting a number with a fairly large number of channels in one city.
- Call forwarding both in and out of the office.
- These PBX services are provided for both individuals and legal entities.
- You can also connect the so-called phone call widget for free. This will allow you to improve the conversion of your office.
PBX connection method
In order to connect this system to your office, you first need to register. Next, you need to go to the section called "Personal Account" and click the button corresponding to the connection of the PBX. In order to start working with this system, you must purchase a landline phone and number.
Virtual PBX service is free of charge for regular customers. Connection is carried out only with regular replenishment of the account. It is a replenishment of the account at least once every three months. In the event that a particular client does not replenish the account more than this period, then a fine of five US dollars is imposed. The entire system of this user may also be blocked.
If you just forgot about topping up your account, the service provider will most likely remind you of this. After all, the organization often sends a notification to its client that they do not have enough funds in the account and need to replenish it. Further, the user himself makes one or another decision: either replenishaccount, or disable the PBX.
Call recording
Now you know what PBX is, and you can apply it in various fields of activity and at the same time record conversations. For example, to improve company communication, it would be convenient for a manager to listen to the conversations of his employees and make adjustments to their work. Call recording data will be stored in your personal account, where you can log in and listen to the conversation you need.
